Jack Daniels Volkswagen

We just purchased a 2013 Passat and could not have had a better experience because of Diana Cecere. She made everything so simple for us, answering all of our questions and concerns with honesty and knowle better experience because of Diana Cecere. She made everything so simple for us, answering all of our questions and concerns with honesty and knowledge. We would definitely purchase another vehicle from her without hesitation and highly recommend her to anyone who is in the market for a new or used vehicle. More

Tom and his team Really Turned things Around! I had a problem with the management from Three years ago. Once Tom stepped in and corrected the problem I was a Happy Camper. I can now highly recommend this problem with the management from Three years ago. Once Tom stepped in and corrected the problem I was a Happy Camper. I can now highly recommend this dealer...you can Believe What They Say. More

Diana was very friendly and informative. She was not a pushy salesperson, but rather very helpful and made us feel very comfortable making our purchase. pushy salesperson, but rather very helpful and made us feel very comfortable making our purchase. More

I thoroughly enjoyed working with Diana. There was no pressure, it was a pleasant experience. She and her colleagues were friendly, helpful and well informed. They tried to help with me better financin pressure, it was a pleasant experience. She and her colleagues were friendly, helpful and well informed. They tried to help with me better financing solutions but I never felt pressed to except offers that I might not want. We were able to negotiate the price without much stress and I felt I got a good solid deal. More

My family and I came to Jack Daniels Volkswagen to lease a 2013 Volkswagen CC and we were greeted by Wendy Nam, our sales associate. She was the nicest, and most professional sales associate I have ever enc a 2013 Volkswagen CC and we were greeted by Wendy Nam, our sales associate. She was the nicest, and most professional sales associate I have ever encountered in my lifetime. Not only was she very informative on the car I was interested in, but she also did everything in her power to make sure that I had a great experience the entire time. Even after the deal was signed, she followed through and made sure that I still did not have any questions and showed that she genuinely wanted to do everything in her power to make sure I was satisfied. The entire staff including Chet and John (special thanks to them!) treated me and my family like friends rather than customers. I was never tricked or forced into anything I couldn't afford. Right off the bat, I told her the car I wanted with the options I wanted, and that is exactly what I got with a great price tag and with a turnaround time of only one day to find my car! Before I came to this dealer, I went somewhere else for a inquiry. Not only did they match the quote I received, but they gave me an even better deal that fit perfectly into my budget! Honestly, I never have good things to say about dealerships but this staff deserves all the praise they can get. Overall,l I had an absolutely PERFECT experience at Jack Daniels Volkswagen. More

2nd VW in the family thanks to the team at Jack Daniels VW. My wife and i just picked up our second VW in a span of a month. Chet, Wendy, and Mr. Stilllman made it so easy. They made the sometimes diffi VW. My wife and i just picked up our second VW in a span of a month. Chet, Wendy, and Mr. Stilllman made it so easy. They made the sometimes difficult experience of buying a car so painless....and actually enjoyable. Wendy thanks for your patience a knowledge about the cars. Chet and Mr. Stillman thanks for making possible. More

From the moment I walked in the dealer's store, i felt welcomed. A couple of salesmen approached me within minutes but when I told them I was just looking, they left me alone, I never felt pressure. felt welcomed. A couple of salesmen approached me within minutes but when I told them I was just looking, they left me alone, I never felt pressure. When I was ready, Mr. Valderrama made himself available to assist me, offering water and help with any questions. He was kind and knowledgeable of the car I was interested in. He immediately arranged a test drive and provided me with information throughout the ride, which led us to their service center. At the center he introduced me to their staff. Everyone was friendly. During the negotiations, Mr. Valderrama understood my budget limitations and offered several options from lease to purchase. I appreciated very much not being pressured to make a decision. Even after the sale, Mr. Valderrama has continued providing me assistance with questions about the car, etc. He's truly a professional who understand good customer service. I thank him for all his help throughout the purchase of my Beetle. More

I was in the market for a new car. Had originally been looking for a Pre-Owned VW CC in 6 Speed. After several test rides at several different dealers, I could not locate the car for me. I searched Auto T looking for a Pre-Owned VW CC in 6 Speed. After several test rides at several different dealers, I could not locate the car for me. I searched Auto Trader and found a brand new 2013 VW CC at a great price with Jack Daniels. When I got to the dealer and went over the car I noticed a GLI on the floor. After test driving the GLI I was sold. Greg King Jr. gave me a fantastic deal on the car combined with 0% financing I couldn't pass it up. The night I made the deal with Greg he was leaving on a vacation and took the time to introduce me to the entire staff that would be backing him up during my delivery which was scheduled while he was still away. I met Chet who worked with me during the financing and was really helpful. Dave provided all the details on the arrival of my car and when I could pick up. Doug Bucci was the salesman who delivered my car and went over the entire vehicle with me. Everything went smooth and the whole team worked like a well oiled machine. Go there now and buy a car you wont be disappointed! More

We had an overall excellent experience from the beginning. Mrs. Cecere the sales consultant was extremely helpful and very friendly. She got our attention from the start. The way she treated us unt beginning. Mrs. Cecere the sales consultant was extremely helpful and very friendly. She got our attention from the start. The way she treated us until we made the purchase was very satisfying. Mr Puzio was also very nice and gave us several options when it came down to our finance. Mr Stillman worked out the numbers and finalized the sale. The dealership offered excellent refreshments while we waited to take our new car home. I would definitely recommend this dealership and will return if i ever want to purchase another vehicle! More

Chet is the best dealer I delt with, he is so professional I recommend him to everyone who asks where I bought my new car. I loved how him and his team worked hard to make sure I get the car tha professional I recommend him to everyone who asks where I bought my new car. I loved how him and his team worked hard to make sure I get the car that I wanted, and I was very pleased, it was better then I imagined, I will never go anywhere else. Loved Chet, and the whole team. Great service. More