Jack Daniels Volkswagen

The Jack Daniels dealership has been my first choice for purchasing both new and used vehicles for over a decade. The entire staff from sales to service have always been gracious and accommodating. My most purchasing both new and used vehicles for over a decade. The entire staff from sales to service have always been gracious and accommodating. My most recent acquisition was with Charles Tito. I went into the dealership with a specified budget and strict time constraints and Charles was able to meet my needs on both accounts. I am a satisfied customer and will continue to look to Jack Daniels to meet my automotive needs. More

It was years since I had a new car and was way overdue. I have always dreamed of having a convertible and after two weeks spent extensively researching and test driving several vehicles without finding one I have always dreamed of having a convertible and after two weeks spent extensively researching and test driving several vehicles without finding one I wanted, I had all but figured I would just have to give up that dream. Then I Googled VW dealers in Bergen County, NJ and Jack Daniels (where everyone was warm and friendly) in Fairlawn came up with glowing reviews, better than any other dealership in the tri-state area. I decided to give them a call and Greg King Jr. answered the phone. He said he worked sales and could help me. I told him about my old Toyota Tercel and that I was interested in certified pre-owned or new VW Eos Convertibles. I made an appointment to meet with him on Monday, April 9, 2012. I spent several hours at the dealership, looking at the cars and then test driving the Eos, first with Greg behind the wheel, then me. I knew immediately that this was my car. He also showed me how various things in the interior worked. Once back inside, after much discussion, we arrived at a monthly leasing price I would be okay with. From start to finish... Greg explained everything, did all he could to get me the best price and made me feel completely comfortable. I never felt pressured to make a purchase or to spend more than I could. He was professional, friendly, sweet, kind and informative throughout the whole process. With every detail in place, Greg got the ball rolling on my new vehicle and phoned me three days later on Thursday afternoon, April 12 to let me know that my car was in and I could pick it up at 5:30pm. When I arrived at the dealership, Greg greeted me with a friendly hello and was as attentive and nice as always, making the trade in of my old vehicle a smooth transition. After meeting with the finance manager to sign some final paperwork, Greg gave me another quick refresher of how to work things in the car, including the sunroof and top, put my new all weather mats inside, answered a few questions and told me that if had any further questions or needed anything, to call him anytime. Though buying or leasing a new car isn't the most fun, Greg made it easy and relaxed. I truly appreciated his kindness, friendliness and professionalism and that he was always accessible and willing to help in any way he could. I highly recommend you see Greg if you are in the market for a new car, as he knows his stuff, will work with you on the best rate possible and make you forget you're in a dealership and just like you're visiting with a great new friend. Many thanks again Greg, for really making my dream come true! ~ Jillian R. More

If you live in NJ and you want to buy a VW go see Charlie Tito in Fair lawn. If you live in PA and you want to buy a VW go see Charlie Tito in Fair lawn. If you live in NY and you want to buy a VW go see Cha Tito in Fair lawn. If you live in PA and you want to buy a VW go see Charlie Tito in Fair lawn. If you live in NY and you want to buy a VW go see Charlie Tito in Fair lawn. From the moment I walked in the door I knew I was going to buy a car with Charlie; my other experiences at VW dealers around the area varied between poor and a joke (much to my surprise). What I like most about Charlie is that he is a real, authentic, down-to-earth PERSON, not the cardboard cut out, fake car salesman type. He is well dressed, educated, humorous and just a joy to work with. My experience with him, throughout the whole process, I felt was no different than being with a close friend or a family member. He made me feel comfortable about spending money and he assured me that the car was worth it. He was 100% right. Thank you Charlie. Your Friend, Joseph More

Justin Pinton, and Jack Daniels Volkswagen in general, is a fantastic place to buy a new car. We bought our second car from them, via Justin, late in 2012 and could not be happier. Honesty, no-pressure sal a fantastic place to buy a new car. We bought our second car from them, via Justin, late in 2012 and could not be happier. Honesty, no-pressure sales tactics, and a genuine desire to help the customer are what set them apart. I HIGHLY recommend Justin. More

Great dealership, superb atmosphere, extremely professional staff, made car buying experience fun again. Can't wait to get another car from Jack Daniels Volkswagen. Go in and ask for Adam, a true professional staff, made car buying experience fun again. Can't wait to get another car from Jack Daniels Volkswagen. Go in and ask for Adam, a true car professional and enthusiast with great personality. Jack Daniels VW has a great asset in him. Thanks guys. More

Not only did Justin answered all my questions when I was buying the car he continues to email me and help me past the sale, he even went out of his way to help me get my refund on my previous cars extended buying the car he continues to email me and help me past the sale, he even went out of his way to help me get my refund on my previous cars extended warranty...Justin did such a great job I had my sister buy a car from him! More

I am on my third lease car from Vw, from 2 different dealerships my 2 previous cars were from Vw in englewood cliffs on 9w,even though I didn't have an issue with the sales people as expected they want dealerships my 2 previous cars were from Vw in englewood cliffs on 9w,even though I didn't have an issue with the sales people as expected they want to sell you the car they have to be nice to you my problem was with their service dept,the most unprofessional people I have ever delt with,I dreaded going for oil changes,when i was at the end of my lease since I love volkswagens I decided to go to jack Daniels,I got a warm greeting from the sales people they were not pushy in any way we had Justin pinton for a sales person,He was professional courteous needless to say I'm on my third Vw :) I recommend jack Daniels to everyone. More

While looking for my car I went to several dealerships non had the integrity that Jack Daniels did. There was always a run around for a price and so on. Justin was very straight forward, accommodating, an non had the integrity that Jack Daniels did. There was always a run around for a price and so on. Justin was very straight forward, accommodating, and knowledgable. I look forward to working with you again for my next car and have already recommended some friends of mine stop in. More

Diana was very friendly, and easy to deal with when I arrived at the dealership. I was interested in the lease of a Tiguan, a newly popular and dependable car. She explained all the details of the cont arrived at the dealership. I was interested in the lease of a Tiguan, a newly popular and dependable car. She explained all the details of the contract to me, and ordered the car. She called me as soon as the car came in. She used her day- off to accommodate my schedule., for the pick up, and showed me all the basic functions of the car. She also drove me to the service facility, and introduced me to the manager . In all it was a very good experience. Viktoria Kindergan More

My wife and I did the usual "dealer shopping" before our purchase of a new car. When we met Charlie Tito at Jack Daniels VW, we knew we found somebody we could talk to. We had enough time to br before our purchase of a new car. When we met Charlie Tito at Jack Daniels VW, we knew we found somebody we could talk to. We had enough time to browse over the course of weeks, and at no point did Charlie pressure us into a purchase before we were ready. He was always professional - he guided us in our decisions, but allowed us to make the choice. We could have spent more on a larger, more expensive Passat, or he could have looked good selling us a less expensive, smaller Golf, but he led us right to our perfect car - a Platinum Gray Jetta Sportwagen TDI. Charlie was always responsive to our questions and concerns, but he never rushed us in his responses. He was always invested in OUR well being, and really listened to our needs. When that beautiful wagon was delivered to JDVW, Charlie was quick to inform us, knowing it was the vehicle we were waiting for. He was right. When it came down to making a deal, the entire process was much easier than anticipated. All fees were presented up front, and no games were played. The car was prepped and ready 2 days after purchase. Charlie and John Stillman - the finance manager - were honest, really valued our time and respected our intelligence. Although I do not plan on purchasing another vehicle any time soon, I have been adamant about telling friends and family about the wonderful experience my wife and I experienced at Jack Daniels VW - especially the truly exceptional service provided by Charlie Tito. More