Jack Daniels Volkswagen

Customer Focused My entire experience with Jack Daniels was great. They get to know the customer and establish the correct sales experience. The dealership staff and a My entire experience with Jack Daniels was great. They get to know the customer and establish the correct sales experience. The dealership staff and amenities are first rate. Rick Klein was enthusiastic about showing me everything about the vehicle and the dealership services. Everyone was friendly and willing to work at the pace I required. More

Terrible service I take my care to oil change and that stole my brand new spare tire. That change it with other used tire! Also that will do everything to take more mo I take my care to oil change and that stole my brand new spare tire. That change it with other used tire! Also that will do everything to take more money from you. More

2015 Passat I am not a fan of car shopping, but I have to say, this dealership was such a pleasure! I am truly honored to have given them my business!!! I am not a fan of car shopping, but I have to say, this dealership was such a pleasure! I am truly honored to have given them my business!!! More

Alfredo Gonzales ROCKS! Our salesman was very polite, professional and knowledgeable about the vehicle that we were interested in, without being pushy or overbearing. Alfred Our salesman was very polite, professional and knowledgeable about the vehicle that we were interested in, without being pushy or overbearing. Alfredo even went out into the freezing rain to help prepare our vehicle so that we could leave with it the night that we negotiated the sale. He really gets what customer service is about and followed up with us several times without hesitation just to make sure that we were satisfied with our choice and to let us know that he would be ordering an owner's manual for us as soon as possible. Because of Alfredo, even though we were purchasing a 2013 left over, we were treated as first class customers had a truly great experience at Jack Daniel VW. More

perfect balance the team, Justin and Jared, with their knowledge and being savvy about the auto industry as well as its financing we are now proud owners of vw, with the team, Justin and Jared, with their knowledge and being savvy about the auto industry as well as its financing we are now proud owners of vw, with the best choice that fits our lifestyle as well as budget- a perfect harmony More

EASY IN & OUT IF IN A RUSH A YEAR AGO WE WERE IN THE MARKET FOR A CAR AFTER VISITING ANOTHER DEALER, Geisinger VW, [Clifton nj } and not being happy at all what they wanted to s A YEAR AGO WE WERE IN THE MARKET FOR A CAR AFTER VISITING ANOTHER DEALER, Geisinger VW, [Clifton nj } and not being happy at all what they wanted to shove down my throat. I went to COSTCO, Then proceded to call JACK DANIELS Fairlawn NJ I spoke with Scott @ the time came in took a test drive, Came back in his office I told him this is the # I had to be at to do the Deal. He said wait a minute came back, It was $2.00 diference total . I said we'll take it everything done here in the office and 5 minutes on the phone , Asked what color I wanted . I was told to Pick up the car in 3 days. Aside from the test drive. In & out in 35 minutes .When I got the car they gave me the S Pkg. which included the chrome pkg & Monster Mats for the car . Which was a step up from the car I looked at. Very, very HAPPY ! SCOTT Went over every function in the car Including the Bluetooth & setting up my phone 25 minutes in 90 degree weather explaining what features were in the car ! SCOTT IS THE MAN He was very pleasant, Friendly .Plus after getting a GREAT PRICE, FRIENDLY STAFF A BEATIFUL OPERA RED CAR, EXCELLENT IN THE SUN WITH THE METALLIC , Up graded interior, And a $25.00 giftcard for Starbucks ! We highly recommend Jack Daniels Volkswagen. They are trully there to help you any way they can. The General Manager came over we meet him & got an Executive Pen & Pensil set. Something else I didn't expect. More

Outstanding I just recently purchased my 2014 Jetta through this dealership and I couldn't have made a better choice going with them. They were awesome, gave me a I just recently purchased my 2014 Jetta through this dealership and I couldn't have made a better choice going with them. They were awesome, gave me a great deal and at the same time made me feel so comfortable ! As well, my salesman Rick Klein was more than helpful and just simply incredible ! Rick went ABOVE & BEYOND to make sure I walked out of there a satisfied customer, while the word satisfied doesn't even do my experience with them justice ! They were simply amazing & I highly recommend this dealership to all! Happy car shopping! More

Just bought a Jetta I recently bought a Jetta at JAck Daniels VW. Rick Klein was the best and made our experience an outstanding one. I love my new car and would recommen I recently bought a Jetta at JAck Daniels VW. Rick Klein was the best and made our experience an outstanding one. I love my new car and would recommend this dealership to anyone looking for a new car. More

Bought a used jetta Me and my mother bought a jetta today. Alfredo worked with us to settle on a great price for a great car. Highly recommended dealer! Me and my mother bought a jetta today. Alfredo worked with us to settle on a great price for a great car. Highly recommended dealer! More

Certified VW Purchase We cannot say enough about Jack Daniels VW. Rick and the rest of the employees over at JD were courteous and friendly, answered every question, and We cannot say enough about Jack Daniels VW. Rick and the rest of the employees over at JD were courteous and friendly, answered every question, and were able to handle our transaction from about 200 miles away out of state. We were able to find a car on their website, put a deposit down, finance, and get most of the paperwork started right over the phone with Rick. It took us longer to drive down from upstate NY than it did to sign and drive!...Next VW we buy will definitely be at Jack Daniels with Rick Klein! No gimmicks, no hidden charges, no surprises...just a great VW and a great deal!!! More