Jack Daniels Volkswagen

I had a very good experience at Jack Daniels Volkswagon. Our sales person, Diana, was very thorough and knowledgable about the different cars. With the service they provided, I felt like we were at a luxur Our sales person, Diana, was very thorough and knowledgable about the different cars. With the service they provided, I felt like we were at a luxury car dealership. More

Had a fabulous experience with Diana Cerere. She was honest and extremely open.... It's not often you go to a car dealership and feel like you are being taken care of, but at Jack Daniels that's exactly honest and extremely open.... It's not often you go to a car dealership and feel like you are being taken care of, but at Jack Daniels that's exactly how I felt. Diana explained everything in full detail and made sure I was totally comfortable before driving off in my new car. She also called to follow up and see how I was enjoying the car. Great customer service. Brandon Gec was a breath of fresh air. He was warm and patient while he walked me through the financial aspect of purchasing a car. It was a pleasure working with him. Highly recommend this dealership and working with Diana and Brandon! More

I have been searching for the right Pre-owned VW Jetta for the past few years, and waiting until I could afford to pay for one. I live in Bucks County, PA, and have been to Burlington VW in Burlington, N for the past few years, and waiting until I could afford to pay for one. I live in Bucks County, PA, and have been to Burlington VW in Burlington, NJ, Langhorne VW in Langhorne, PA and others. The problem with those dealerships were the prices were just not right and neither was the service, and extremely pushing salespeople... (which is a total turnoff for me when looking at cars). Finally, my friend Chris recommended Jack Daniels in Fair Lawn and in particular told me to see Diana. She was extremely pleasant and friendly from the first time I called and spoke with her about what I was looking for, up until yesterday when she called me to follow up on how my vehicle was doing (a week after I purchased, purchased on 05/12/2012). If you have a specific amount you are looking to spend, she will find the perfect car for you without trying to force you into buying something you aren't comfortable with (like some car salesmen do). From my experience, I will recommend any friend or family member I know looking to by a Volkswagen to see Diana. It was worth the hour and a half drive to browse, test drive, and finally purchase my Jetta. -Kelly More

My daughter Kelly Thur was looking to buy a used VW Jetta received Diana Cecere's name from a friend. I have met with Diana with my daughter when she purchased her 2009 VW Jetta. Diana has been one of the received Diana Cecere's name from a friend. I have met with Diana with my daughter when she purchased her 2009 VW Jetta. Diana has been one of the most helpful & friendly car dealers I have met with. She explained everything about the car in detail, before it was purchased. She really cares about her customers & wants to please them. I would highly recommend her. Sincerely, Elizabeth Blanco More

Diana was a pleasure to work with and the purchase of my Passat was a pain free experience. My only complaint is the general manager would not approve a simple request to prepare the car for delivery that m Passat was a pain free experience. My only complaint is the general manager would not approve a simple request to prepare the car for delivery that most dealerships I have dealt with would. A little annoying that they would not go the extra mile, but not a deal breaker. Diana went out of her way to make it a great experience and it was. More

Wendy was very pushy. She tried to rip me off from the beginning. She was not within a reasonable price range. And she tried selling me a car I didn't want. Jack Daniels has always been good to me, my fam beginning. She was not within a reasonable price range. And she tried selling me a car I didn't want. Jack Daniels has always been good to me, my family and friends. I suggest a different sales person. More

My experience leasing a car with Diana and Chet was wonderful. Diana was great. From start to finish, she was attentive, helpful and not pushy. Anything that I needed, she was always amenable. wonderful. Diana was great. From start to finish, she was attentive, helpful and not pushy. Anything that I needed, she was always amenable. My interaction with Chet was great. He was honest, the deal was done quickly, and I was happy. More

Justin was great. He was knowledgeable and friendly. He has great communication skills and follows through with his work. Overall I got a great deal on the car that I wanted, and Justin made sure everythi has great communication skills and follows through with his work. Overall I got a great deal on the car that I wanted, and Justin made sure everything went smoothly. Also, Brandon the finance guy was great at explaining all the little details, and was comfortable to work with. There was another man who was also involved with the deal, he made the "deal" happen and worked with the trade in and the final price. I forget his name, but he was understanding cool to talk with as well. Ive been to other dealers before, and this is not my first purchase of a new or a used car. I'd say that everyone was fair, gentle and not "pushy", informative, reasonable, and professional. I would definitely recommend this dealership to others looking to purchase a VW. More

I am happy with the vehicle I purchased; the salesman talked me into getting the better model and I do not think I would have been happy with the "base" model that I was originally considering. talked me into getting the better model and I do not think I would have been happy with the "base" model that I was originally considering. More

My son went with my daughter to help her buy a new car and they visited many dealerships and had experiences that were less than satisfactory. Then then went to Jack Daniels and met Justin Pinton. He was and they visited many dealerships and had experiences that were less than satisfactory. Then then went to Jack Daniels and met Justin Pinton. He was so helpful and knowledgable. He made the entire experience a pleasure. They came home with such high praise for him. There was no pressure, just knowledge and answers and accomodation. My daughter found a car she loved and Justin handled all the details with no issue. I went along when she picked up her car and when I met Justin, I could see why they praised him. He is a great salesperson and we were very appreciative. Thanks Justin. We will definately send our friends to you and will be back for our next car. Ronnie Lefkowitz More