
Jack Daniels Volkswagen
Fair Lawn, NJ
Filter Reviews by Keyword
By Type
Showing 2,203 reviews
Paul’s help was outstanding in getting us to find not only the right car but the one we really wanted. Accommodated all our needs and helped us get a very good deal only the right car but the one we really wanted. Accommodated all our needs and helped us get a very good deal More
I called Jack Daniels on Monday and spoke to Paul, he scheduled to see us the very next day. He was able to help us with trading in our car for a newer and reliable car. He went above and beyond to be ab scheduled to see us the very next day. He was able to help us with trading in our car for a newer and reliable car. He went above and beyond to be able to help us. THANK YOU! I’m able to sleep better at night 🙂 More

I had the best experience at Volkswagen so far with Paul's help! He was very understanding and accommodating making the entire experience smooth. The last few times I had come in to this Volkswagen and Paul's help! He was very understanding and accommodating making the entire experience smooth. The last few times I had come in to this Volkswagen and I would let them know which car I was looking to get and they were very rude and did not take me seriously. Paul was straight to the point and provided an experience that was unlike any other person I have dealt with at this location! Highly recommend if you go to this location to ask for Paul!!! More
Got my car last week. Paul help me a lot with the process. Even after I got the car and has a little problem with the tire, they help me through it as well. I would recomm Paul help me a lot with the process. Even after I got the car and has a little problem with the tire, they help me through it as well. I would recommend going to this dealership and ask for Paul! More
I’ve had no issues with them as I bought my car from this dealership in 2020, however, not only did they not give me a spare key, the key that I had for a mere 3 years broke as I was taking it out of the ign dealership in 2020, however, not only did they not give me a spare key, the key that I had for a mere 3 years broke as I was taking it out of the ignition. I was told misinformation which caused my brand new key that I bought not to work (it worked one time then it didn’t) because of this I missed two days of work. I called Monday morning since they hung up on me Friday evening right before they closed, and spoke with several people including the general manager. I believe the names of the very rude and unhelpful people were Beverly, Lexus & Don. Due to the misinformation I was told it cost me time and wages which they refused to make right or offer any type of discount or compensation. They were all very rude due to the 1 star review I left Friday evening after being hung up on and stranded without a car since my brand new key didn’t work all of a sudden. They refused to make things right and were very unprofessional about it, essentially calling me a liar stating that what I was told makes no sense. Like I said, I think this place is great but the people at the service/parts center are super rude and not accommodating whatsoever. I got my key programmed from a local auto locksmith as I much rather give my money to a small business that treats their customers properly. More
This is our 7th VW, and our first electric vehicle. Greg and the team at Jack Daniel’s VW have always been exceptional! I would not go anywhere else to purchase my vehicles. Greg and the team at Jack Daniel’s VW have always been exceptional! I would not go anywhere else to purchase my vehicles. More

Jack Daniels dealership is great and our sales Paul is very professional. They clearly know their business and did a great job explaining the details of the vehicle and shared very useful tips in the VW I very professional. They clearly know their business and did a great job explaining the details of the vehicle and shared very useful tips in the VW ID4. We are happy with our experiences and would recommend the dealer to anyone. More

Paul is one of the best car dealers I’ve worked with, he’s very knowledgeable, friendly and thorough. He wasn’t pushy at all. Everyone else at the dealership was very nice and accommodating. Finance was he’s very knowledgeable, friendly and thorough. He wasn’t pushy at all. Everyone else at the dealership was very nice and accommodating. Finance was fast! I love my new red Atlas. I’ll be recommending Paul and this location to others. More