Jack Daniels Volkswagen
Fair Lawn, NJ
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I have had my 2011 VW here for seven oil changes. The car has leaked oil after four of those oil changes, sometimes I've even had to return multiple times to get the problem resolved. I am of the opinio car has leaked oil after four of those oil changes, sometimes I've even had to return multiple times to get the problem resolved. I am of the opinion that they have damaged my vehicle (cracked the oil pan) performing the most basic of automotive preventative maintenance. I am considering legal action if the issue is not remedied. More
The staff was wonderful, and helped me more than any other dealership I have gone too. Wendy and Tom were the nicest, professional, and accommodating employees to work with. other dealership I have gone too. Wendy and Tom were the nicest, professional, and accommodating employees to work with. More
Ms. Diana Cecere is a sales representative at Jack Daniels Volkswagen Paramus. She is wonderful as a sales person. She is friendly and courteous. She answers all your questions and makes you feel co Daniels Volkswagen Paramus. She is wonderful as a sales person. She is friendly and courteous. She answers all your questions and makes you feel comfortable at all time. I am planning to buy a new Golf, Volkswagen. I prefer the diesel version. She described this new model with details as if she was the person who designed it. I believe that Ms. Diana Cecere is a real asset to Jack Daniels Volkswagen Paramus. Thank you, Ramon Vargas More
From the moment we walked into the dealership and assigned to our salesperson, Diane Cecere, we were cared for with honesty, competance and deligence. Diana was a delight to work with, and the whole assigned to our salesperson, Diane Cecere, we were cared for with honesty, competance and deligence. Diana was a delight to work with, and the whole experience was easy and carefree and I would recommend her to anyone looking to purchase a new car. I am etremely pleased with my Jetta including the performance and styling. More
This was the best auto sales experience I've had (3rd vehicle owned). Diana was friendly, attentive, and knowledgeable. We didn't feel at all pressured throughout and she made the process fun. VW make vehicle owned). Diana was friendly, attentive, and knowledgeable. We didn't feel at all pressured throughout and she made the process fun. VW makes great cars but having Diana, Chet and Tom through this experience helped us make the right decision and it definitely was. Diana really helped us understand the different options and what would best work for our needs. Very respectful of our budget and got the best bang for our bucks. More
Great price. great customer service by Diana. Diana made sure every detail was explained to me and checked every detail of the car before handing it over to me. The details which i would not have thought of sure every detail was explained to me and checked every detail of the car before handing it over to me. The details which i would not have thought of to check. More
I went in to test drive a VW convertible and the sales representative was so knowlegeble of the product that she mentioned just about every advantage I would heve by choosing this model. Needles is to say representative was so knowlegeble of the product that she mentioned just about every advantage I would heve by choosing this model. Needles is to say that with her recomendations we saved $ and future possible headaches. More
Rarely do I write an online review unless I truthfully feel it is worth the time and effort. I couldn't be more thrilled with my experience at Jack Daniels Volkswagen and that was due to the sales rep I h feel it is worth the time and effort. I couldn't be more thrilled with my experience at Jack Daniels Volkswagen and that was due to the sales rep I had working with me. Greg King Jr. is a dream come true when you're looking to lease a brand new car. This was my first time leasing so you can imagine all the details, paperwork, policies, etc. I didn't feel any of that stress when I was with Greg- he made sure to explain everything thoroughly and give me reasons as to why X would be better than Y for me. He even agreed to put on new tires because I was over the moon happy about the Beetles base model set. He re arranged the entire showroom to get the tires off the car they were and put them on my car so it looked exactly how I wanted when I came to pick it up. If that isn't customer service, I don't what is! Greg was there for me every step of the way, making this big purchase feel as easy as could be. If you're looking to lease or buy- go to Greg, I promise you won't be disappointed!!! More