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Jack Daniels Volkswagen

Fair Lawn, NJ

4.7
2,121 Reviews

40-18 Broadway

Fair Lawn, NJ

07410

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Showing 2,121 reviews

May 10, 2013

Nick Kobryn spend a lot of time helping us find the right car, and John made the paperwork go smoothly. Thanks for a great experiance! More

by andreaclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Kobryn
April 25, 2013

I have had my 2011 VW here for seven oil changes. The car has leaked oil after four of those oil changes, sometimes I've even had to return multiple times to get the problem resolved. I am of the opinio More

by Craig112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ysrael Sanchez, Michelle McNair
Jun 19, 2013 -

Jack Daniels Volkswagen responded

Jack Daniels Volkswagen is committed to providing high quality customer service, but based on this DealerRater review, the customer did not share in that experience. That is very disappointing to us and we have been working with this customer privately to ensure to them that we value each customer that walks through our doors. We appreciate feedback and the opportunity to resolve any concerns and grow in our practices. CHET PUZIO GENERAL SALES MANAGER JACK DANIELS VW 201 7031925

April 05, 2013

The staff was wonderful, and helped me more than any other dealership I have gone too. Wendy and Tom were the nicest, professional, and accommodating employees to work with. More

by daniellef17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Baldassare and Wendy Nam
April 04, 2013

Ms. Diana Cecere is a sales representative at Jack Daniels Volkswagen Paramus. She is wonderful as a sales person. She is friendly and courteous. She answers all your questions and makes you feel co More

by Ramon67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Cecere
April 03, 2013

It was a great experience all around! Diana is very personable and considerate of how much you want to spend on the car. Would highly recommend her! More

by Aeveritt10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 31, 2013

From the moment we walked into the dealership and assigned to our salesperson, Diane Cecere, we were cared for with honesty, competance and deligence. Diana was a delight to work with, and the whole More

by aljer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 30, 2013

This was the best auto sales experience I've had (3rd vehicle owned). Diana was friendly, attentive, and knowledgeable. We didn't feel at all pressured throughout and she made the process fun. VW make More

by mikdeleon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Baldassare
March 30, 2013

Great price. great customer service by Diana. Diana made sure every detail was explained to me and checked every detail of the car before handing it over to me. The details which i would not have thought of More

by rajachemwiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 29, 2013

I went in to test drive a VW convertible and the sales representative was so knowlegeble of the product that she mentioned just about every advantage I would heve by choosing this model. Needles is to say More

by farolito62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Cesere
March 29, 2013

Rarely do I write an online review unless I truthfully feel it is worth the time and effort. I couldn't be more thrilled with my experience at Jack Daniels Volkswagen and that was due to the sales rep I h More

by Christieartinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg King Jr.
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