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Jack Daniels Volkswagen
Fair Lawn, NJ
2,246 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,246 reviews
June 15, 2017
Customer Service Rep and Service Writer were great! Good experience. I enjoyed working with Customer Service and Service Writer. The service took a little longer than expected .... but we found stuff. Good experience. I enjoyed working with Customer Service and Service Writer. The service took a little longer than expected .... but we found stuff. I thought the prices to replace the indicator lights on the mirrors $400 was too high. More
by Ian89
Employees Worked With
Michelle was super. , Christopher De La Cruz
June 15, 2017
Great Sales Experience Today Received a wow experience from sales today purchasing a new diesal vehicle . They went above and beyond the call of duty to get me in my new car Received a wow experience from sales today purchasing a new diesal vehicle . They went above and beyond the call of duty to get me in my new car More
by Nypd20134
Employees Worked With
Donald Chittum, Kevin Sai
June 14, 2017
VW service I brought my cars to this dealership for various services like 30k, 50k, engine light etc... they are very professional, punctual and organized. Mi I brought my cars to this dealership for various services like 30k, 50k, engine light etc... they are very professional, punctual and organized. Michelle at the service is very helpful. Thanks More
by RafM
Employees Worked With
Michelle at the service department
June 11, 2017
Excellent as usual Also friendly and fast. Very professional. Kept me informed throughout the process Nice waiting area. Car was washed. Couldn't have asked for anythi Also friendly and fast. Very professional. Kept me informed throughout the process Nice waiting area. Car was washed. Couldn't have asked for anything more. Thanks for everything More
by UpsBtt$1
Employees Worked With
None, Ryan Lindsey
June 07, 2017
Excellent The service exceeded my expectations. Michelle was very informative and they serviced my car In less time that was expected. I would recommend them ve The service exceeded my expectations. Michelle was very informative and they serviced my car In less time that was expected. I would recommend them very much. More
by Marcia926
Employees Worked With
Michelle McNair
June 06, 2017
Review of Service Center on McBride Ave. Scott Pollock was very courteous, knowledgeable and professional. He kept me well-informed about the progress of the repair of my VW Rabbit. I would Scott Pollock was very courteous, knowledgeable and professional. He kept me well-informed about the progress of the repair of my VW Rabbit. I would recommend Scott and the service center to others. More
by rabbit owner
Employees Worked With
Scott Pollock
June 02, 2017
Atlas By far the best customer service we experienced. Staff was patient with us and worked with us on price. They weren't pushy or overbearing. We went to By far the best customer service we experienced. Staff was patient with us and worked with us on price. They weren't pushy or overbearing. We went to over 10 different dealerships and this one always stuck out to us! If we were going to do business, it was with them. Thank you for your support, patience and humor! You guys were the best! More
by Jms123
Employees Worked With
Greg and Doug , Sami Itani
June 01, 2017
Excellent customer service I was treated very well and fast. Michelle McNair has provided me with outstanding service. She kept me informed and updated on the issues, did a woun I was treated very well and fast. Michelle McNair has provided me with outstanding service. She kept me informed and updated on the issues, did a wounderful job addressing my questions. Great experience More
by AZ
Employees Worked With
Michelle McNair
May 31, 2017
Definitely recommend The customer service was phenomenal, the employees were so honest, patient and made the purchase so simple. I was given the best deal yet! Definitely The customer service was phenomenal, the employees were so honest, patient and made the purchase so simple. I was given the best deal yet! Definitely recommend this dealership. More
by Gianna
Employees Worked With
Greg King, Douglas Bucci, Christopher De La Cruz
May 30, 2017
They made it easy The car buying process is not easy or fun sometimes, but the guys we worked with at JDV were awesome. Greg, Sami, and Doug were just nice guys workin The car buying process is not easy or fun sometimes, but the guys we worked with at JDV were awesome. Greg, Sami, and Doug were just nice guys working with us to help get the car we wanted. (And that's not an easy task if you know my wife lol) We felt the difference in the demeanor of the guys- they were they weren't pushy and condescending. They were respectful and allowed us to take our time when making a big purchase decision. We visited A LOT of dealerships looking for the right truck- and none compared. Super happy with the experience and we love our new Atlas! Thank you guys! More
by MMJS33
Employees Worked With
Greg King and Doug Bucci- both 5 stars as well! , Sami Itani
