Jack Daniels Volkswagen
Fair Lawn, NJ
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Leasing VW Experience This is super long overdue! My experience was pleasant and highly recommend this dealership. It can be very stressful working with car salesman but it This is super long overdue! My experience was pleasant and highly recommend this dealership. It can be very stressful working with car salesman but it wasnt at all with Alfredo. I highly recommend him and ask for him. You will be very pleased and his customer service is on point. More
Bad Experience All i can say is do your research and make sure you have a good understanding of your credit and rates , I had to walk out of the deal for certain rea All i can say is do your research and make sure you have a good understanding of your credit and rates , I had to walk out of the deal for certain reasons , But since i went to that showroom based on this dealer rating i wanted to provide my valuable experience so that fellow persons like me can take a better approach! More
Customer Focused My entire experience with Jack Daniels was great. They get to know the customer and establish the correct sales experience. The dealership staff and a My entire experience with Jack Daniels was great. They get to know the customer and establish the correct sales experience. The dealership staff and amenities are first rate. Rick Klein was enthusiastic about showing me everything about the vehicle and the dealership services. Everyone was friendly and willing to work at the pace I required. More
Terrible service I take my care to oil change and that stole my brand new spare tire. That change it with other used tire! Also that will do everything to take more mo I take my care to oil change and that stole my brand new spare tire. That change it with other used tire! Also that will do everything to take more money from you. More
2015 Passat I am not a fan of car shopping, but I have to say, this dealership was such a pleasure! I am truly honored to have given them my business!!! I am not a fan of car shopping, but I have to say, this dealership was such a pleasure! I am truly honored to have given them my business!!! More
Alfredo Gonzales ROCKS! Our salesman was very polite, professional and knowledgeable about the vehicle that we were interested in, without being pushy or overbearing. Alfred Our salesman was very polite, professional and knowledgeable about the vehicle that we were interested in, without being pushy or overbearing. Alfredo even went out into the freezing rain to help prepare our vehicle so that we could leave with it the night that we negotiated the sale. He really gets what customer service is about and followed up with us several times without hesitation just to make sure that we were satisfied with our choice and to let us know that he would be ordering an owner's manual for us as soon as possible. Because of Alfredo, even though we were purchasing a 2013 left over, we were treated as first class customers had a truly great experience at Jack Daniel VW. More
perfect balance the team, Justin and Jared, with their knowledge and being savvy about the auto industry as well as its financing we are now proud owners of vw, with the team, Justin and Jared, with their knowledge and being savvy about the auto industry as well as its financing we are now proud owners of vw, with the best choice that fits our lifestyle as well as budget- a perfect harmony More
EASY IN & OUT IF IN A RUSH A YEAR AGO WE WERE IN THE MARKET FOR A CAR AFTER VISITING ANOTHER DEALER, Geisinger VW, [Clifton nj } and not being happy at all what they wanted to s A YEAR AGO WE WERE IN THE MARKET FOR A CAR AFTER VISITING ANOTHER DEALER, Geisinger VW, [Clifton nj } and not being happy at all what they wanted to shove down my throat. I went to COSTCO, Then proceded to call JACK DANIELS Fairlawn NJ I spoke with Scott @ the time came in took a test drive, Came back in his office I told him this is the # I had to be at to do the Deal. He said wait a minute came back, It was $2.00 diference total . I said we'll take it everything done here in the office and 5 minutes on the phone , Asked what color I wanted . I was told to Pick up the car in 3 days. Aside from the test drive. In & out in 35 minutes .When I got the car they gave me the S Pkg. which included the chrome pkg & Monster Mats for the car . Which was a step up from the car I looked at. Very, very HAPPY ! SCOTT Went over every function in the car Including the Bluetooth & setting up my phone 25 minutes in 90 degree weather explaining what features were in the car ! SCOTT IS THE MAN He was very pleasant, Friendly .Plus after getting a GREAT PRICE, FRIENDLY STAFF A BEATIFUL OPERA RED CAR, EXCELLENT IN THE SUN WITH THE METALLIC , Up graded interior, And a $25.00 giftcard for Starbucks ! We highly recommend Jack Daniels Volkswagen. They are trully there to help you any way they can. The General Manager came over we meet him & got an Executive Pen & Pensil set. Something else I didn't expect. More
Outstanding I just recently purchased my 2014 Jetta through this dealership and I couldn't have made a better choice going with them. They were awesome, gave me a I just recently purchased my 2014 Jetta through this dealership and I couldn't have made a better choice going with them. They were awesome, gave me a great deal and at the same time made me feel so comfortable ! As well, my salesman Rick Klein was more than helpful and just simply incredible ! Rick went ABOVE & BEYOND to make sure I walked out of there a satisfied customer, while the word satisfied doesn't even do my experience with them justice ! They were simply amazing & I highly recommend this dealership to all! Happy car shopping! More
Just bought a Jetta I recently bought a Jetta at JAck Daniels VW. Rick Klein was the best and made our experience an outstanding one. I love my new car and would recommen I recently bought a Jetta at JAck Daniels VW. Rick Klein was the best and made our experience an outstanding one. I love my new car and would recommend this dealership to anyone looking for a new car. More