Jack Daniels Volkswagen

VW Tiguan Lease The whole team was very nice and friendly. Sam took very good care of us and helped us to get the best car insurance quote. The service was excellent The whole team was very nice and friendly. Sam took very good care of us and helped us to get the best car insurance quote. The service was excellent and I would definitely recommend getting your VW at Jack Daniels. More

Bait & Switch I'm a VW driver of more than 20 years' standing. I called the Jack Daniels showroom to request a price for a specific Jetta model and options during t I'm a VW driver of more than 20 years' standing. I called the Jack Daniels showroom to request a price for a specific Jetta model and options during their May 2015 sale. I was put in touch with a salesman, David Li. He gave me a satisfactory number, and asked that I put down a $500 deposit to "hold the price" since the sale I was taking advantage of "ended tomorrow" (it actually ended the two days later). He also told me that he could offer me a Passat with the same options for the same price. Since my wife and I needed the vehicle, I made a special trip (about 25 miles) to put down the deposit. When I arrived, I met with Mr. Li and we reviewed the figures he'd given me; I could see that he'd previously written down the exact specifications I'd given him on his legal pad. He told me that he could offer me the Passat, but for a much higher price. I told him that I therefore wouldn't consider it. He then told me that the Jetta figures he'd quoted me were for a base model, and that what I wanted would cost much more. When I told him that was unacceptable, he went to get his manager, Greg King Jr. Greg tried to talk me into accepting a lower priced model that would meet the cost figure they'd previously given me. I refused, and Greg said he'd look into it further and promised to "email (you) later today". After I didn't receive an email from him, I emailed him. He responded by saying that he'd spoken with his manager, Andre Tobar, and that they would not stand by their original offer. I asked to speak with Andre and was told that I could speak with him the day after the sale ended. When I pointed out that futility of that gesture, I received a email from Andre with his showroom telephone number. I called him, but was told that "he'd just left for the day". I asked for an alternate contact number, and sent Andre an email asking him to call me, but of course I never heard back. Jack Daniels Volkswagen of Fair Lawn NJ runs a classic bait & switch operation, and I foolishly fell for it by wasting my time going to their showroom. Why some car dealers act as though it's still 1950 when all of the information about them and their cars is available online is beyond me. Don't waste your time here; the salespeople and managers here are an insult to your intelligence and have absolutely no respect for you. More

Down to earth people-not too much pressure My salesman, Perry Vrionades was always available to me for questions or concerns throughout the process. The finance contact was truly a nice guy an My salesman, Perry Vrionades was always available to me for questions or concerns throughout the process. The finance contact was truly a nice guy and explained everything down to the penny. What could have been, and usually is, a very uncomfortable process wasn't half bad in the end. I love my EOS convertible. Perry genuinely seems like a nice guy, and I feel like I did as well as I could have on this deal. I'd recommend them More

Great experience Just bought a new car from these guys. They were great to deal with, and they gave me a very good deal. Scott Zukowski is an outstanding salesman; i Just bought a new car from these guys. They were great to deal with, and they gave me a very good deal. Scott Zukowski is an outstanding salesman; if you want someone who is both knowledgeable and will work hard to get you the car you want at a good price, give him a call. And the rest of the staff were just as friendly and helpful as they could be. I will definitely consider buying another car from this dealership. More

Straight forward an to the point Unlike any other dealership experience I have ever seen . Sales was very knowledgeable and accommodating . The finance department was very honest Unlike any other dealership experience I have ever seen . Sales was very knowledgeable and accommodating . The finance department was very honest and a pleasure to work with . More

Scott Zukowski is the best! Scott is great! He was very helpful and direct to the point salesman. He went above and beyond to get the best deal for me. He explained everything I Scott is great! He was very helpful and direct to the point salesman. He went above and beyond to get the best deal for me. He explained everything I needed to know and assisted me all throughout the deal. More

Customer is #1! I sent my husband to check out a car for me. Rick answered all the questions I sent with my husband and we scheduled an appointment for the next day t I sent my husband to check out a car for me. Rick answered all the questions I sent with my husband and we scheduled an appointment for the next day to drive the car. Rick was a great, friendly salesperson. He answered all my questions (I had a lot), and the process went very smoothly. The credit/financing department was also awesome to deal with - very friendly and knowledgeable. Quite a few people from the dealership have already called me to find out how my purchase went and if I was happy. Great follow up. Customer is #1! More

Scott Zukowski is the best salesman Scott Zukoski is an honest, direct and to the point salesman. He does not nickel and dime a customer and gets right to the bottom line which makes a Scott Zukoski is an honest, direct and to the point salesman. He does not nickel and dime a customer and gets right to the bottom line which makes a uch appreciated customer. More

Maryland Buyer, Doug B and Justin P are the best!!!!!!!!!!!! I found my dream car at Jack Daniels Motors dealership after searching for months. Doug Bucci was so helpful, answering all my questions . Justin Pin I found my dream car at Jack Daniels Motors dealership after searching for months. Doug Bucci was so helpful, answering all my questions . Justin Pintin. was wonderful as well. Once we had the finances settled, I drove 4 and half hours from Maryland to New Jersey and I must say it was worth it. The great thing about this dealership is that when I arrived, they had more good news. Justin P. had found me a another lender with a better rate. The car was everything I hoped for and more. By the time I arrived they were closing and waited to finished my transaction. Doug Bucci was so nice to help me as I returned my rental car. By this time, it was way after closing time. Also my GPS was not working probably but Doug Bucci knew where the rental car company was located and I followed him there. Its not every day that you meet a sales person who goes above and beyond his job description. I really appreciated his assistance. Also I am grateful to Justin Pintin. The altruistic nature of these two individuals is remarkable. They made my experience very wonderful, and I am beyond satisfied with their service. I would definitely recommend them and Jack Daniels Motors Inc. More

Golf R $2000 over MSRP Spoke with 8 dealerships about 2015 Golf R and availability being limited. Every dealership said the price would be MSRP when available. Jack Daniels Spoke with 8 dealerships about 2015 Golf R and availability being limited. Every dealership said the price would be MSRP when available. Jack Daniels of course gets one in, immediatel calls me and they wants $2000 over MSRP. Clearly shows they are out to screw you at the opportune moment. More