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Jack Daniels Volkswagen
Fair Lawn, NJ
2,253 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,253 reviews
January 25, 2018
Piero for President ! I'm totally new to the VW family; never owned one before. My experience with Piero, the salesman at this dealership, from test drive, to negotiation, I'm totally new to the VW family; never owned one before. My experience with Piero, the salesman at this dealership, from test drive, to negotiation, to signing the bottom line was seamless. The fit and finish of the 2018 SE Tiguan exceeded my expectations. Coming from an Acura, Piero addressed all of my concerns and any misconceptions I had of VW's. I received a very reasonable offer and I will be sure to return for future purchases, based on my first experience at Jack Daniels VW. Thank You Piero & VW family!! 😊 'Christina More
by Chrisb2283
Employees Worked With
Piero Pacciani
January 21, 2018
Strongly recommend now buying a car from Jack Daniels Volksw I would strongly advise everyone to stay away from Jack Daniels Volkswagen dealership. My wife and I purchased our car in September. Everyone was grea I would strongly advise everyone to stay away from Jack Daniels Volkswagen dealership. My wife and I purchased our car in September. Everyone was great up until we signed the papers for the car, that’s when our nightmare started. We scheduled an appointment for the next day to come and complete the financial paperwork. When we came in the next day, they made us wait for hours with a one year old with no sense of apology before anyone even sat down with us to start the process. In total, we were there for almost 4 hours past our appointment time. Most importantly, we still haven’t received the tags after 4 months of having the car because the dealership is not able to locate the title of the car. The worse part is that they don’t respond to our calls or emails and let us go without temporary tags for multiple days where we had to scramble to find another way to get to our jobs. This has been the most unprofessional encounter with any business that we have ever experienced. If you would like to read real reviews for this dealership, please go to yelp and ignore the 5/5 Facebook rating. During our shopping experience we personally overheard a sales person asking a costumer to ‘not report’ that she waiting for hours and lie and say that she was served within 15 minutes. Therefore, I would strongly suggest you do your research before going to Jack Daniels Volkswagen. More
by Stefke
Employees Worked With
Jason Ko, Greg King Jr, Scott Zukowski
January 20, 2018
A Thorough Inspection Michelle was on top of everything and gave me periodic updates on my car. Together, we reached a decision as to what course of action to take. Michelle was on top of everything and gave me periodic updates on my car. Together, we reached a decision as to what course of action to take. More
by Susan Avidon
Employees Worked With
Michelle McNair
January 20, 2018
Great Experience I have leased several cars from them and have always had a great experience! Scott always listened to what I want and finds a way to make it happen. I have leased several cars from them and have always had a great experience! Scott always listened to what I want and finds a way to make it happen. More
by Goforit1163
Employees Worked With
Scott Zukowski
January 18, 2018
Recall on air bags fixed My car was serviced in a timely fashion. My car got a thorough checkup and I was advised what needed to be replaced or watched. My car was serviced in a timely fashion. My car got a thorough checkup and I was advised what needed to be replaced or watched. More
by sheila Abate
Employees Worked With
Michelle McNair
January 18, 2018
ABS Brake Light Service Overall, the service was good. I'd just like a call as to an estimated completion time, where I do not need to contact them. Overall, the service was good. I'd just like a call as to an estimated completion time, where I do not need to contact them. More
by daniel
Employees Worked With
I am unsure.
January 18, 2018
Quicky Just needed a new bulb replaced in drivers side front headlight. In and out, they checked tires too. All good and no extended wait time! Just needed a new bulb replaced in drivers side front headlight. In and out, they checked tires too. All good and no extended wait time! More
by VicCath
Employees Worked With
Michele
January 15, 2018
Outstanding service Rich was wonderful - polite and courteous as was the young man in the sales department -needed touch up paint unfortunaely did not ge his name Rich was wonderful - polite and courteous as was the young man in the sales department -needed touch up paint unfortunaely did not ge his name More
by nancyb
Employees Worked With
Rich, not sure of young man's name - he was also wonderful
January 15, 2018
Jack Daniels Motors Thank you to Don Chittum, Jason Ku and Mark Maclay for helping me gat another great car from Jack Daniels Motors. When I walked in I was greeted with Thank you to Don Chittum, Jason Ku and Mark Maclay for helping me gat another great car from Jack Daniels Motors. When I walked in I was greeted with a smile from the receptionist. Jason had great knowledge of the car I was looking at, Don and Mark made sure the financing went through without a hitch. Thank you Jack Daniels VW More
by upsyndrom
Employees Worked With
Jason Ku, Don Chittum, Mark Maclay
January 14, 2018
Great experience, top people and service Excellent folks, got me into the car I wanted at the right price. Piero went the extra mile installing plates in custom frames, detailing, the works. Excellent folks, got me into the car I wanted at the right price. Piero went the extra mile installing plates in custom frames, detailing, the works. Would recommend this team for sure. More
by 17GTI
Employees Worked With
Piero
