Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jack Daniels Volkswagen
Fair Lawn, NJ
2,121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,121 reviews
June 26, 2017
Recall Michelle was very helpful in getting my car in and out as quickly as possible. She had a loaner waiting as promised and kept me up to date. Michelle was very helpful in getting my car in and out as quickly as possible. She had a loaner waiting as promised and kept me up to date. More
by VW guy
Employees Worked With
Michelle McNair
June 19, 2017
Best place ever thanks to Ryan lindsey !! Thanks Ryan Lindsey for the all the help and getting me into the car i always wanted! I appreciate everything you did for us and making this sale a re Thanks Ryan Lindsey for the all the help and getting me into the car i always wanted! I appreciate everything you did for us and making this sale a really smooth one. Your an awesome person god bless! and would definitely recommend you to all my friends and family. More
by Danny Tavares
Employees Worked With
Ryan Lindsey
June 19, 2017
Friendly and efficient This place has friendly, knowledgeable staff and they are very efficient. You can't go wrong with this place. Take it from a person with 20 years expe This place has friendly, knowledgeable staff and they are very efficient. You can't go wrong with this place. Take it from a person with 20 years experience of owning Volkswagens. More
by mlocsin
Employees Worked With
Michelle
June 17, 2017
Minor electrical problem diagnosed and corrected perfectly Michelle and technician Don were great. The problem was diagnosed and fixed in a very short time. And, Michelle reminded me of an oil discount coupo Michelle and technician Don were great. The problem was diagnosed and fixed in a very short time. And, Michelle reminded me of an oil discount coupon I had in my glove box. More
by hhurwitz13
Employees Worked With
Michelle, Don
June 16, 2017
Great sales experience Everything went extremely well thanks to Shawn he was very friendly and helpful to me as I wasn't really ready to purchase a vehicle. Due to the issue Everything went extremely well thanks to Shawn he was very friendly and helpful to me as I wasn't really ready to purchase a vehicle. Due to the issues with my 2009 Jetta which would have cost 1800 to fix. ... More
by Reesycup7
Employees Worked With
Shawn Harris
June 15, 2017
Customer Service Rep and Service Writer were great! Good experience. I enjoyed working with Customer Service and Service Writer. The service took a little longer than expected .... but we found stuff. Good experience. I enjoyed working with Customer Service and Service Writer. The service took a little longer than expected .... but we found stuff. I thought the prices to replace the indicator lights on the mirrors $400 was too high. More
by Ian89
Employees Worked With
Michelle was super. , Christopher De La Cruz
June 15, 2017
Great Sales Experience Today Received a wow experience from sales today purchasing a new diesal vehicle . They went above and beyond the call of duty to get me in my new car Received a wow experience from sales today purchasing a new diesal vehicle . They went above and beyond the call of duty to get me in my new car More
by Nypd20134
Employees Worked With
Donald Chittum, Kevin Sai
June 14, 2017
VW service I brought my cars to this dealership for various services like 30k, 50k, engine light etc... they are very professional, punctual and organized. Mi I brought my cars to this dealership for various services like 30k, 50k, engine light etc... they are very professional, punctual and organized. Michelle at the service is very helpful. Thanks More
by RafM
Employees Worked With
Michelle at the service department
June 11, 2017
Excellent as usual Also friendly and fast. Very professional. Kept me informed throughout the process Nice waiting area. Car was washed. Couldn't have asked for anythi Also friendly and fast. Very professional. Kept me informed throughout the process Nice waiting area. Car was washed. Couldn't have asked for anything more. Thanks for everything More
by UpsBtt$1
Employees Worked With
None, Ryan Lindsey
June 07, 2017
Excellent The service exceeded my expectations. Michelle was very informative and they serviced my car In less time that was expected. I would recommend them ve The service exceeded my expectations. Michelle was very informative and they serviced my car In less time that was expected. I would recommend them very much. More
by Marcia926
Employees Worked With
Michelle McNair
