Jack Daniels Volkswagen

Made me feel at ease I liked everyone there from the front desk lady to Justin in finance who seemed more like a customer advocate trying to make sure we took the best opt I liked everyone there from the front desk lady to Justin in finance who seemed more like a customer advocate trying to make sure we took the best option available. Doug, our sales person, was pleasant, patient, and great to work with. He tried very hard to get what we wanted and we took the car the same day although our plan was to buy one within a year. We didn't bother to test other cars we had in mind. He is a car enthusiast who knows about cars and I'm glad he helped us. More

First Dealership Experience Great place to go, nice environment. All information and paperwork was done/handled quickly. Service was done quickly and all questions I had were ans Great place to go, nice environment. All information and paperwork was done/handled quickly. Service was done quickly and all questions I had were answered without hesitation More

As always satisfied from the service. My complements to Jose Rodriguez. The waiting area and the service provided for customers and the friendly attitudes are great. I have always enjoye My complements to Jose Rodriguez. The waiting area and the service provided for customers and the friendly attitudes are great. I have always enjoyed bringing my car to your shop. More

Everything worked out great, had trouble with renting a car I had warranty and everything works out great. Had some miscommunication with renting a vehicle regarding how much my warranty company will cover, but I had warranty and everything works out great. Had some miscommunication with renting a vehicle regarding how much my warranty company will cover, but it is ok. More

Great Honest Service Getting a honest assessment of the required maintenance from a dealer? I know, hard to believe, but that's what I got. The service was quick without Getting a honest assessment of the required maintenance from a dealer? I know, hard to believe, but that's what I got. The service was quick without any hassle. More

I love my golf Chris and mark were wonderful in helping me out trade my Jetta in for a new golf sport wagen I am very happy thanks guys! Chris and mark were wonderful in helping me out trade my Jetta in for a new golf sport wagen I am very happy thanks guys! More

Other deawrships need to take note! After spending the day looking for a vehicle and dealing with not the most pleasant salespeople- I walked into VW as my last stop for the day. After t After spending the day looking for a vehicle and dealing with not the most pleasant salespeople- I walked into VW as my last stop for the day. After talking with my salesperson who genuinely listened to what I was looking for - I knew I wasn't leaving there without a car. Smooth process and professional individuals! More

2006 GTI Corrosion Repair The vehicle was repaired correctly in a timely fashion. A loaner was provided for the duration of the repair. The vehicle was washed prior to delivery The vehicle was repaired correctly in a timely fashion. A loaner was provided for the duration of the repair. The vehicle was washed prior to delivery. More

Not one hundred percent happy with this dealership The salesman I worked with (Scott) wasn't the most professional. He got me the car I wanted, but I wasn't the most satisfied with him. The finance man The salesman I worked with (Scott) wasn't the most professional. He got me the car I wanted, but I wasn't the most satisfied with him. The finance man we worked with was much more accommodating and helpful than Scott. If I go back I would use another salesman. More

check up and oil change Always a pleasure-just wish Volskwagen kept the maintenance program for their lease. I continue to stay with VW because salesman gets me in and out d Always a pleasure-just wish Volskwagen kept the maintenance program for their lease. I continue to stay with VW because salesman gets me in and out during the lease process and convenient service dept with train pick up when I need. More