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Jack Daniels Volkswagen

Fair Lawn, NJ

4.7
2,121 Reviews

40-18 Broadway

Fair Lawn, NJ

07410

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Showing 2,121 reviews

September 17, 2017

Courteous and efficient. I never have to worry when I go to Jack Daniels for service. They know what to look for and understand what I'm telling them. Work is excellent. More

by Susan Avidon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ho
Sep 18, 2017 -

Jack Daniels Volkswagen responded

Thanks for sharing your feedback. We value your business!

September 16, 2017

Amazing Mr. Scott Pollock . One of the best I have ever met in car service. Super honest, professional, and he goes the extra miles to make sure everything is ok with the car. More

by kal naim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Pollock is the best
Sep 16, 2017 -

Jack Daniels Volkswagen responded

Thank you for the review. We are glad to hear Scott could make your experience easy and enjoyable. Best of luck!

September 14, 2017

Great Experience!!! Not only was the experience extraordinary, but our salesman Doug went out of his way to satisfy our needs. The selection was huge and the pricing was More

by bnanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Yeaw
Sep 14, 2017 -

Jack Daniels Volkswagen responded

Thanks for sharing this kind review. Glad Doug went above and beyond to ensure your experience with us was a pleasurable one. Best of luck to you!

September 14, 2017

1st time experience was good good atmosphere, good customer service, very courteous, Rich, the service advisor, was very proactive about my car's health and accommodating to my ne More

by springkid73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich, in Service Dept.
Sep 14, 2017 -

Jack Daniels Volkswagen responded

Thanks for this wonderful review. It was a pleasure to service your vehicle!

September 13, 2017

Excellent retention program These guys, especially Les, have excellent customer retention hiatory. They really work with you to solve issues and incentivize you to renew your lea More

by DannyFaitlawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Agius
Sep 13, 2017 -

Jack Daniels Volkswagen responded

Thanks for sharing your feedback. We appreciate your business and wish you the best of luck!

September 12, 2017

Excellent Service Very friendly, knowledgeable and helpful. Cant get any better then that! Also finished the service very quickly as well so there was not to much downt More

by Walter Lazorczyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 12, 2017 -

Jack Daniels Volkswagen responded

Thank you for sharing this wonderful review. Glad Jose took good care of you. Best of luck!

September 08, 2017

Cery professional It's was a very smooth experience & salesman worked to get me in the right car that was with my budget. Made the deal that day More

by Jtr151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Zukowski
Sep 08, 2017 -

Jack Daniels Volkswagen responded

Thanks for sharing your feedback. Glad we were able to work with your budget and find a car that suits you best! Good luck with your new vehicle!

September 05, 2017

Holiday service. In & out in an hour. What could be better? Holiday service. In and out in an hour. What could be better? Jose was terrific. Excellent service experience all around. Pleasant waiting area. More

by marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose (Service)
Sep 05, 2017 -

Jack Daniels Volkswagen responded

Thanks for sharing this wonderful service. Best of luck!

August 29, 2017

Service Richard was professional and on point when my car would be ready. Works quickly and accurately to make the customer satisfied and leave in a timely fa More

by Vwchick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ho
Aug 30, 2017 -

Jack Daniels Volkswagen responded

Thank you for this review. We are glad to hear Richard could make your service experience pleasant and efficient. Best of luck!

August 29, 2017

Great experience! Everyone was nice and very open to negotiating a good price; can't ask for more than that when leasing a car. I always had good experiences at Jack Da More

by Char17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason ku was great!
Aug 30, 2017 -

Jack Daniels Volkswagen responded

Thank you for sharing this review. We are glad to hear your experience was pleasant. We wish you the best of luck.

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