Jack Daniels Volkswagen
Fair Lawn, NJ
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Paul is great. He was extremely helpful and took the time to go through the car features and how to use them. The whole experience was seamless and smooth. He was extremely helpful and took the time to go through the car features and how to use them. The whole experience was seamless and smooth. More
Jack Daniel’s Volkswagen has been the worst car buying experience I have ever had. The first sold me a vehicle that was not street legal and couldn’t not pass inspection. It took weeks of back and fourth experience I have ever had. The first sold me a vehicle that was not street legal and couldn’t not pass inspection. It took weeks of back and fourth before they took the other vehicle back and sold me a different car. After I got a different vehicle I had multiple issues getting them to get me me plates. They kept giving me the run Around on why my plates where not ready. Had to tell them I was taking legal action before my plates finally showed up. Several months later I needed to get my vehicle serviced. The service center kept screwing things up. They would have me show up and then tell me your car needs to stay for multiple days and didn’t even inform me about loner vehicles. I had several failed attempts due to there lack of information before I finally went there and they tried to charge me money for a loner car. This is something that should have been told to the customer before they go to the service center. There GM is a con artist there are multiple reviews where he calls everyone a liar Evan after they show proof. These guys are slime xxxxx and I would never do business with them again. I will make sure everyone I know never does business with them. More
Brian was a great salesman. Helped us in our needs. He was very informative and helped get to our price point. Great experience at Jack Daniel's fairlawn Helped us in our needs. He was very informative and helped get to our price point. Great experience at Jack Daniel's fairlawn More
Absolutely love the car! Went in to get a Tiguan, and left with a Taos and the whole family loves it! Paul could not have been more helpful! I would totally go see him again Went in to get a Tiguan, and left with a Taos and the whole family loves it! Paul could not have been more helpful! I would totally go see him again and highly recommend him!!! More
We had a great experience working with Paul and the staff at Jack Daniels VW. They were personable, kind, attentive, and made whole process from start to finish so easy! at Jack Daniels VW. They were personable, kind, attentive, and made whole process from start to finish so easy! More
My experience was north of exceptional. Not only did Mr. Perado guide me through the whole process, he single handedly broke down every detail there is to know about the vehicle in its enti Not only did Mr. Perado guide me through the whole process, he single handedly broke down every detail there is to know about the vehicle in its entirety. It was quite a pleasant environment, and felt extremely welcoming with his inviting personality. I would highly recommend visiting Jack Daniels for you future car, especially if you're big on customer service + satisfaction. I hope this will inspire someone to make the decision on their new vehicle, I'm certain you will not go back on your choice. More
Paul made the process easy and painless. Paul and the team are a model of how people should be treated when they come in to make a big purchase. No games or pressure applied, and we left wit Paul and the team are a model of how people should be treated when they come in to make a big purchase. No games or pressure applied, and we left with our Atlas same day. More