
Jack Daniels Volkswagen
Fair Lawn, NJ
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Amazing Jack Daniels VW staff were very professional and made our buying experience a great one. Scott Zukowski was more than helpful and informative. As a re Jack Daniels VW staff were very professional and made our buying experience a great one. Scott Zukowski was more than helpful and informative. As a repeat customer, I would highly recommend this dealership and Scott Zukowski to anyone. More
Great Service The sales associate was very friendly and patient. I would definitely recommend this dealer to anyone who's looking into Volkswagen. It was an awesome The sales associate was very friendly and patient. I would definitely recommend this dealer to anyone who's looking into Volkswagen. It was an awesome experience. More
Horrible Customer service Went there expecting better service then Joe Hiedt no difference, horrible, VW corp mustn't care about "customer service" aspect of the dealerships he Went there expecting better service then Joe Hiedt no difference, horrible, VW corp mustn't care about "customer service" aspect of the dealerships here in Bergen County. Both the service manager (Fred Gates) and the service associate were not helpful at all and didn't seem to care. Make sure you go to the correct facility for service not sales dept they fail to tell people this which they are in different locations. It happens so much they even have location cards made. They had a shot for a new client/customer lost it!!!! and its not just me refer Yelp and all the negatives there......... No more Volkswagens for me if you cant get quality CS when you need it what's the point More
lease buy out Piero helped with my lease buy out recently. It was a great experience and while I was doing paper work with the finance guy Piero got my car detailed Piero helped with my lease buy out recently. It was a great experience and while I was doing paper work with the finance guy Piero got my car detailed for me! I was not expecting that service. Piero went above and beyond for me and I will absolutely recommend friends and family to him in the future! More
Great Customer Service Kevin Sai is the best car guy! Such great kindness and personality. He actually let me sit in his chair so I can look up insurance discounts. You’re A Kevin Sai is the best car guy! Such great kindness and personality. He actually let me sit in his chair so I can look up insurance discounts. You’re Awesome Kevin! I walked out with my dream car a 2018 SE Tiguan during a torrential rain storm More
Kacper is my go to DIESEL specialist! Jack Daniels did an incredible job in getting me out of my 2017 Passat S TSI and into a left over diesel 2015 Passat SE TDI. Kacper was very patient a Jack Daniels did an incredible job in getting me out of my 2017 Passat S TSI and into a left over diesel 2015 Passat SE TDI. Kacper was very patient and understanding as he lead my thru the process and I will be sure to refer all of my friends to come and see him! THANK YOU to the Jack Daniels team!! More
Professional and confident Piero was very helpful and confident throughout my whole appointment. He knew exactly what I was looking for, very quick and kind. He was also very pa Piero was very helpful and confident throughout my whole appointment. He knew exactly what I was looking for, very quick and kind. He was also very patient until I made my decision. Overall, I was very pleased with his service. More
Great Thank you for great service ,these guys are excellent salesman very helpful. Kacper and Mike .thanks again i appreciate your time and service and know Thank you for great service ,these guys are excellent salesman very helpful. Kacper and Mike .thanks again i appreciate your time and service and knowledge. More
Terrific, friendly service Kevin Sai was terrific to work with. He understood what kind of car I wanted and he worked with me to come up with a deal that suited my needs. He w Kevin Sai was terrific to work with. He understood what kind of car I wanted and he worked with me to come up with a deal that suited my needs. He was also very patient and did a great job answering my questions. More

Poor service Deja mucho que desear cuando compras el carro te hacen ver una cosa. Te ofrecen el primer servicio gratuito te llaman para que creeas que estan pen Deja mucho que desear cuando compras el carro te hacen ver una cosa. Te ofrecen el primer servicio gratuito te llaman para que creeas que estan pendiente de ti pero la sorpresa es que cuando a los meses tienes que hacer el servicio nada es incluido y tienes que pagarlo de tu bolsillo y por arte de majia dessparecen los llamas y no responde el telefono asi que todo es mentiras lo que te dicen, como todos solo les importa vender el carro de verdad que ll mas iportante seria la honestidad y eso no lo tiene More