Jack Daniels Volkswagen

Greg was so helpful We came in three times: once to look at and test drive an Atlas, another to start initial purchase paperwork, and a third to finalize paperwork and pi We came in three times: once to look at and test drive an Atlas, another to start initial purchase paperwork, and a third to finalize paperwork and pick up the vehicle. We worked with Kacper the first time, and we're happy with our experience with him, he was friendly and knowledgeable. On our second visit, Kacper was busy with another customer, so Greg worked with us to choose a vehicle and start paperwork, take a deposit, schedule pickup, etc. He was also very helpful and we enjoyed working with him. He gave us a fair value for our trade in as well. The day we were supposed to pick up the car, Kacper got in touch with us saying they found damage on the car we had selected, so they would need another day to locate a vehicle for us. Next day, he told us they had one we could pick up that evening. We were anxious to pick it up, so we rearranged work schedules and arranged for child care the second day in a row, and went to the dealership, to find out there wasn't going to be a finance manager available for several hours. My husband had to take an Uber home to pick up our kids, while I waited hours to finalize the purchase. Greg was very accommodating and helped expedite the process as much as possible, once I got into the office with Doug it was super quick. When I was ready to leave with the new car, I had to wait for Kacper to come back from a test drive because he had the car keys. After all of that, the first day I had the car, someone dented my driver's side rear door in the grocery store parking lot. I was very upset, but Greg went out of his way to arrange a quick service appointment to have it fixed, as well providing me with a loaner vehicle. He more than made up for the frustration of the mix-up about picking up the vehicle. More

Excellent experience Highly recommend Piero from Jack Daniels VW. He was friendly, knowledgeable and went above and beyond to put me in a car I love for a great price. Highly recommend Piero from Jack Daniels VW. He was friendly, knowledgeable and went above and beyond to put me in a car I love for a great price. More

Angelica Sardo Very smooth process from beginning to end. I owe high praise to my salesmen Kacper Polus who was extremely genuine and professional. He had all the k Very smooth process from beginning to end. I owe high praise to my salesmen Kacper Polus who was extremely genuine and professional. He had all the knowledge and experience and was helpful at answering any questions I had while purchasing my Mini Cooper. I could not have asked for a better experience. I would highly recommend this dealership to all who are looking to purchase a vehicle. More

For once I felt at ease with my new purchase!! I always felt “after I buy a new car” I didn’t do enough research about, price, comfortability options etc... Not only did I do my Research John P ans I always felt “after I buy a new car” I didn’t do enough research about, price, comfortability options etc... Not only did I do my Research John P answered all of my questions. I left feeling driving my new car! More

Fantastic experience! Buying or leasing a new car has always been a stress for me and up until walking into this VW dealers the process was horrible BUT I was lucky enough Buying or leasing a new car has always been a stress for me and up until walking into this VW dealers the process was horrible BUT I was lucky enough to get John P in sales, he's a seasoned salesman, knows his vehicles and isn't your usual pushy sales guy. Family orientated, patient, organized and for once I felt comfortable with how I was treated at a dealers. Not only happy with my experience but I'm loving my new 2018 Passat. Thanks for making this as painless as possible and we will be back! More

Thank you for your help. He was very good. Thank you for your help. They are so helpful. Highly recommend. I really appreciate your help. Thank you, Happy customer, S. He was very good. Thank you for your help. They are so helpful. Highly recommend. I really appreciate your help. Thank you, Happy customer, S. More

Simple and Easy Jason was great from the start. He made buying our 1st VW a great experience. He answered all our questions and was very patient with us. Thank you. Jason was great from the start. He made buying our 1st VW a great experience. He answered all our questions and was very patient with us. Thank you. More

Very good ! Thank you !!!! Great experience. He understood our needs and helped to find the right car. Very pleased with my new car and would definitely recoimend Thank you !!!! Great experience. He understood our needs and helped to find the right car. Very pleased with my new car and would definitely recoimend to others. More

Easy buying experience Recently I purchased my brand new VW Golf R from JD. I was surprised how easy and smoothly the whole purchase went. Ricky Sukhram was my sales associa Recently I purchased my brand new VW Golf R from JD. I was surprised how easy and smoothly the whole purchase went. Ricky Sukhram was my sales associate, Ricky was easy to work and wasn't pushy at all. After a quick negotiation, we had a mutual agreement and continued onto the paperwork. I met with the finance manager, Henry Solano. He went over everything quickly yet thoroughly. After completing the paperwork, i was on my way home. Couldn't be happier with the purchase. More

Easy and Efficient Buying a car from Kacper was easy at your dealership. From the first call to inquire about the car I wanted to see, the test drive and the price and f Buying a car from Kacper was easy at your dealership. From the first call to inquire about the car I wanted to see, the test drive and the price and finance conversations - everything was efficient and easy. .Kacper walked me through the process with no pressure or pushiness. Overall a positive experience! More