Jack Daniels Volkswagen
Fair Lawn, NJ
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An exceptional car shopping experience. This was the most pleasant car shopping experience my family and I have ever had. It was evident from the moment we walked in that the salesman was en This was the most pleasant car shopping experience my family and I have ever had. It was evident from the moment we walked in that the salesman was enthusiastic, knowledgeable, and most importantly wanted to listen everything we were looking for in our car. Our salesman took the time to explain all the various features each model had to offer. He encouraged questions and expressed confidence using factual reasons as to why this car is best suited for us. We could not be anymore grateful for the time and hard work he put in to make sure we walked out of the dealership stressless and ecstatic about our new car. Volkswagen truly has the finest emoylees out of all the dealerships my family and I have ever been too. More
Above and beyond 5 stars!!! From the moment we were greeted by Piero our customer service was outstanding! I was looking for a safe and reliable 1st new car for my daughter and From the moment we were greeted by Piero our customer service was outstanding! I was looking for a safe and reliable 1st new car for my daughter and he made our whole experience pleasurable. Piero is very knowledgeable, helpful, friendly and overall a great salesman with no pressure. After my due diligence I returned back and they were able to beat their competitors price! Thank you to Piero who is now my new friend that made my daughter very happy! I will definitely be returning back for my future car needs. 😃" Betta Getta Jetta" 😃 More
Amazing Jack Daniels VW staff were very professional and made our buying experience a great one. Scott Zukowski was more than helpful and informative. As a re Jack Daniels VW staff were very professional and made our buying experience a great one. Scott Zukowski was more than helpful and informative. As a repeat customer, I would highly recommend this dealership and Scott Zukowski to anyone. More
Great Service The sales associate was very friendly and patient. I would definitely recommend this dealer to anyone who's looking into Volkswagen. It was an awesome The sales associate was very friendly and patient. I would definitely recommend this dealer to anyone who's looking into Volkswagen. It was an awesome experience. More
lease buy out Piero helped with my lease buy out recently. It was a great experience and while I was doing paper work with the finance guy Piero got my car detailed Piero helped with my lease buy out recently. It was a great experience and while I was doing paper work with the finance guy Piero got my car detailed for me! I was not expecting that service. Piero went above and beyond for me and I will absolutely recommend friends and family to him in the future! More
Horrible Customer service Went there expecting better service then Joe Hiedt no difference, horrible, VW corp mustn't care about "customer service" aspect of the dealerships he Went there expecting better service then Joe Hiedt no difference, horrible, VW corp mustn't care about "customer service" aspect of the dealerships here in Bergen County. Both the service manager (Fred Gates) and the service associate were not helpful at all and didn't seem to care. Make sure you go to the correct facility for service not sales dept they fail to tell people this which they are in different locations. It happens so much they even have location cards made. They had a shot for a new client/customer lost it!!!! and its not just me refer Yelp and all the negatives there......... No more Volkswagens for me if you cant get quality CS when you need it what's the point More
Great Customer Service Kevin Sai is the best car guy! Such great kindness and personality. He actually let me sit in his chair so I can look up insurance discounts. You’re A Kevin Sai is the best car guy! Such great kindness and personality. He actually let me sit in his chair so I can look up insurance discounts. You’re Awesome Kevin! I walked out with my dream car a 2018 SE Tiguan during a torrential rain storm More
Kacper is my go to DIESEL specialist! Jack Daniels did an incredible job in getting me out of my 2017 Passat S TSI and into a left over diesel 2015 Passat SE TDI. Kacper was very patient a Jack Daniels did an incredible job in getting me out of my 2017 Passat S TSI and into a left over diesel 2015 Passat SE TDI. Kacper was very patient and understanding as he lead my thru the process and I will be sure to refer all of my friends to come and see him! THANK YOU to the Jack Daniels team!! More
Professional and confident Piero was very helpful and confident throughout my whole appointment. He knew exactly what I was looking for, very quick and kind. He was also very pa Piero was very helpful and confident throughout my whole appointment. He knew exactly what I was looking for, very quick and kind. He was also very patient until I made my decision. Overall, I was very pleased with his service. More
Great Thank you for great service ,these guys are excellent salesman very helpful. Kacper and Mike .thanks again i appreciate your time and service and know Thank you for great service ,these guys are excellent salesman very helpful. Kacper and Mike .thanks again i appreciate your time and service and knowledge. More