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Jack Daniels Volkswagen

Fair Lawn, NJ

4.8
2,155 Reviews

40-18 Broadway

Fair Lawn, NJ

07410

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Showing 2,155 reviews

November 17, 2023

Very poor customer service when I needed service. They want to make appointment for next week without lending you a car. Very unprofessional service customer service More

by Unhappy Jack Daniels customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ali, Menthor
Nov 17, 2023 -

Jack Daniels Volkswagen responded

Good Morning, Loaners are a courtesy they are not part of your warranty and they are reserved based on many factors . If we have one available they are giving to customers who service with us regularly and have purchased that vehicle from us. They are not unprofessional because you cannot get a loaner . You may contact our GM @ dchittum@jackdanielsmotors.com if you would like to divulge who you are since you are anonymous

November 14, 2023

I like VW cars since 2014 and currently enjoyed with Tiguan last 3 years. Today, I have new lease ID4 for 3 years and have got a kind service from Paul. Thanks to him ! More

by Steven8738
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ku , Paul Perado
November 07, 2023

Paul is the best. He did everything to make sure we left that day with the car that we wanted. More

by Denismetin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Zukowski, Paul Perado, Blendi Brahimaj, DYLAN MURPHY
November 01, 2023

Absolutely wonderful experience buying a car at Jack Daniels Volkswagen with the help of Paul. He always goes above and beyond with his customer service. We highly recommend to Paul at Jack Daniels VW. More

by EP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Perado
October 31, 2023

Great experience with Jack Daniels VW and great sales rep I got, Paul. Thank you! More

by Ventoso04
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Paul Perado
October 29, 2023

It was great working with Paul. My train was delayed but Paul communicated with me and ensured that the team waited behind even though it was past time, Paul also ensured the car bu More

by Oadekolu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Perado
October 28, 2023

Paul was amazing with assisting us with the 2024 Atlas Sport Crossover. He’s very personable and easy to work with. If I’m in the market for another car, I will definitely seek his help! Thank you Paul fo More

by Krystin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Perado
October 20, 2023

Paul was a very pleasant and professional sales rep to deal with. He was patient and explained all the details and answered all my questions. More

by Ventoso04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Perado
October 12, 2023

We enjoyed our experience with VW. Paul was so helpful every step of the way and really catered to our requests. More

by Yecenia.trinidad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Perado
October 12, 2023

Paul was amazing and professional with selling our lovely car and he will asset you to get the dream car you want!!! More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Bucci, Paul Perado
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