Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jack Daniels Volkswagen
Fair Lawn, NJ
2,121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,121 reviews
August 08, 2023
I have been a loyal Jack Daniels Audi / VW customer for 15 years. The level of service is excellent. This is my second purchase at VW and I was very happy to learn that Paul was still there. He is very kno 15 years. The level of service is excellent. This is my second purchase at VW and I was very happy to learn that Paul was still there. He is very knowledgeable, goes above and beyond, and is a pleasure to work with. The transaction was smooth, and I was in and out in under an hour when I picked up my new car! More
by chrissy.m.bush
Employees Worked With
Greg King Jr , Paul Perado
August 01, 2023
Pail was very pleasant to deal with and knew all the answers to my questions. I definitely give him a high five on everything he did for us. Thank you Paul and God bless you. Elaine and Jonathan Puliatt answers to my questions. I definitely give him a high five on everything he did for us. Thank you Paul and God bless you. Elaine and Jonathan Puliatte. More
by Teachecp
Employees Worked With
Paul Perado
July 26, 2023
Paul and the whole Jack Daniels Family were AMAZING from beginning to end. Paul worked with my husband and I on getting the best possible deal and we did. Paul also took the time to take us to the service beginning to end. Paul worked with my husband and I on getting the best possible deal and we did. Paul also took the time to take us to the service center as well as showing us all the new car features in our new car. The whole experience was seamless and I WOULD recommend anyone to this dealer and Paul for his EXCELLENT customer service. Thanks again Paul we could not be happier. More
by Michelli Doyle
Employees Worked With
Scott Zukowski, Paul Perado
July 18, 2023
Jack Daniel’s Volkswagen has been the worst car buying experience I have ever had. The first sold me a vehicle that was not street legal and couldn’t not pass inspection. It took weeks of back and fourth experience I have ever had. The first sold me a vehicle that was not street legal and couldn’t not pass inspection. It took weeks of back and fourth before they took the other vehicle back and sold me a different car. After I got a different vehicle I had multiple issues getting them to get me me plates. They kept giving me the run Around on why my plates where not ready. Had to tell them I was taking legal action before my plates finally showed up. Several months later I needed to get my vehicle serviced. The service center kept screwing things up. They would have me show up and then tell me your car needs to stay for multiple days and didn’t even inform me about loner vehicles. I had several failed attempts due to there lack of information before I finally went there and they tried to charge me money for a loner car. This is something that should have been told to the customer before they go to the service center. There GM is a con artist there are multiple reviews where he calls everyone a liar Evan after they show proof. These guys are slime xxxxx and I would never do business with them again. I will make sure everyone I know never does business with them. More
by Tazz
Employees Worked With
Donald Chittum
July 18, 2023
Paul is great. He was extremely helpful and took the time to go through the car features and how to use them. The whole experience was seamless and smooth. He was extremely helpful and took the time to go through the car features and how to use them. The whole experience was seamless and smooth. More
by Isabellen
Employees Worked With
Scott Giarraffa, Paul Perado
July 15, 2023
Brian was a great salesman. Helped us in our needs. He was very informative and helped get to our price point. Great experience at Jack Daniel's fairlawn Helped us in our needs. He was very informative and helped get to our price point. Great experience at Jack Daniel's fairlawn More
by jrd1230
Employees Worked With
Brian abrams
July 15, 2023
Absolutely love the car! Went in to get a Tiguan, and left with a Taos and the whole family loves it! Paul could not have been more helpful! I would totally go see him again Went in to get a Tiguan, and left with a Taos and the whole family loves it! Paul could not have been more helpful! I would totally go see him again and highly recommend him!!! More
by Lindabdyer
Employees Worked With
Paul Perado
