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Jack Daniels Volkswagen
Fair Lawn, NJ
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Great experience! I was shopping for my first car so I had tons of questions. Mike did an amazing job answering all of them and addressing all of my concerns. We drove I was shopping for my first car so I had tons of questions. Mike did an amazing job answering all of them and addressing all of my concerns. We drove 4 different cars and Mike was knowledgeable about all of them. I did not feel any pressure or push to buy - Mike genuinely tried to help me get a car which is right for me! Also I want to call out Doug who helped me with all the paperwork - as I'm new to US and all that stuff was super confusing to me. Overall I'm very happy with the experience at Jack Daniels Volkswagen and pretty sure will return here in the future More
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Wait time The employees are very friendly there. It’s just a long wait with doing paperwork and insurance there. The parking lot is very small and tight there. The employees are very friendly there. It’s just a long wait with doing paperwork and insurance there. The parking lot is very small and tight there. More
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Great experience - will be back for the next purchase! What a great experience I had buying this car! This is the second used car I have purchased from Jack Daniels and I will be back when it's time for th What a great experience I had buying this car! This is the second used car I have purchased from Jack Daniels and I will be back when it's time for the next one! Staff is friendly, knowledgeable, and did not pressure me to buy. More
Horrible experience Long story short shop elsewhere.Your lucky if you even get a call back.Go to a real dealership.Was willing to pay asking price for a vehicle.They gave Long story short shop elsewhere.Your lucky if you even get a call back.Go to a real dealership.Was willing to pay asking price for a vehicle.They gave me the run around increased the price 1500.Shady dealership! More
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Above and beyond David went above and beyond to make sure that I got the exact car I wanted at a great price too. Been a customer since 2009 and haven’t regretted a pu David went above and beyond to make sure that I got the exact car I wanted at a great price too. Been a customer since 2009 and haven’t regretted a purchase since. More
David is a liar! Originally I had written a very favorable review for this car buying experience. Not even a month in that has entirely changed. During the process my Originally I had written a very favorable review for this car buying experience. Not even a month in that has entirely changed. During the process my salesperson mentioned multiple times the car was still under some of the original bumper to bumper warranty. Several things about the car I took issue with before purchasing he said would be covered by this. He got this information from the Carfax report (a third party). When I bring the car in for service I am told not only that there is no warranty, but none of what I am asking for is covered. I was pushed into buying this car under false pretenses. I also was promised a second key, which they couldn’t find when I took possession of the car. Now I am being told both myself and my friend who were present misheard the salesman who promised us a key. They are hundreds of dollars. Terrible service all around by the sales department. Either David was foolish enough to rely on third party (WRONG) info or he was greedy enough to trick me into buying this car. DO NOT BUY A CAR HERE. Juanita in service is very helpful. More
Best experience I hate shopping for a car, usually gives me a headache. But these guys made it a very enjoyable and pleasant experience. You felt like a friend. Wou I hate shopping for a car, usually gives me a headache. But these guys made it a very enjoyable and pleasant experience. You felt like a friend. Would highly recommend this dealership and thee guys More
Friendly and Helpful Staff Very pleasant and comfortable atmosphere, staff happy to help without any hassle. Quick and easy to see different models and do a test drive upon requ Very pleasant and comfortable atmosphere, staff happy to help without any hassle. Quick and easy to see different models and do a test drive upon request. Anthony was friendly, and patient with our kids, throughout the whole process. Personal attention without pressuring was much appreciated. More
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Loving my R-Line Atlas! We went to another dealership to look at the Atlas initially and came in to JD VW to see if we could get a better deal. Not only was JD competitive on We went to another dealership to look at the Atlas initially and came in to JD VW to see if we could get a better deal. Not only was JD competitive on the price, but Romo was what sealed the deal for us. He was straightforward, honest, and very knowledgeable about the car’s features, and helped us figure out what we really needed for options to meet the price point we were looking for. We got the Atlas R Line SEL and it’s exactly what I wanted. We LOVE it. I highly recommend buying this car and working with Romo. He made communication easy throughout the process and really respected our time. They were even out of new car “swag” when I bought the car and he made sure to follow up so we didn’t miss out. A+ for JD VW More
Highly Recommend Highly recommend buying a car from Jack Daniels! I leased a 2019 Tiguan and I love it! Mike Caropolo is very helpful and knowledgeable. Great service, Highly recommend buying a car from Jack Daniels! I leased a 2019 Tiguan and I love it! Mike Caropolo is very helpful and knowledgeable. Great service, fast and convenient. Call him today for your next car! More