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Jack Daniels Volkswagen
Fair Lawn, NJ
2,081 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 27, 2019
Pleasant and easy We were greeted by Paul without an appointment. He was very knowledgeable and listened to our preferences. He took his time and was very nice and thou We were greeted by Paul without an appointment. He was very knowledgeable and listened to our preferences. He took his time and was very nice and thoughtful throughout the entire process. More
by Matthewrjsmith
Employees Worked With
Paul Perado
Helpful December 26, 2019
BAIT, SWITCH, LIE STAY AWAY FROM THIS DISHONEST CAR DEALER (Jack Daniels Volkswagen). They are well known for their bait and switch tactics. On Dec 7th I drove an hou STAY AWAY FROM THIS DISHONEST CAR DEALER (Jack Daniels Volkswagen). They are well known for their bait and switch tactics. On Dec 7th I drove an hour to see a 2019 Ford Explorer that had been priced at $32,816 since Nov 23rd (confirmed on the price history function on car gurus). Prior to the trip I confirmed with the sales manager (Rose) that the car was available at $32,816. I saw it and told them I was interested in buying it after they added air to the flat rear tires. I was shocked to see they had increased the price to $35,173 by 8pm that same evening. I called Rose the next day and she said the incorrect advertised price of $32,816 that I saw was accidentally put on car gurus the day before I came to see the car and it was a mistake (UNTRUE. Proven by the car gurus price history function). Every conversation I had with anyone at this dealer was a lie. ALL JACK DANIELS DEALERSHIPS IN NJ ARE DECIETFULL AND USE BAIT SWITCH. The same Explorer I got scammed on is nowback down to $33,916 as they try to bait and switch someone else. BE WARNED. More
by JP
Employees Worked With
JUSTIN, ROSA
December 23, 2019
Romo was very helpful and patient during our car search. He even dropped off the car to my job as it was more convenient for my family. Since the purchase, he has been checking in to see if we had any quest He even dropped off the car to my job as it was more convenient for my family. Since the purchase, he has been checking in to see if we had any questions about the vehicle. He is responsive and easy to communicate with. We are very happy with our purchase! More
by rc
Employees Worked With
Ansoni Romo
December 19, 2019
New VW Good service, sales person very kind and helpful my first and good experience with VW . Will recommend to my friend and will think about another ca Good service, sales person very kind and helpful my first and good experience with VW . Will recommend to my friend and will think about another car More
by alusa62
Employees Worked With
Ansoni Romo
December 18, 2019
Friendly staff Michael Caropolo was our primary salesperson. He was very knowledgeable and helpful. I found the dealership to be very clean and well-appointed. I Michael Caropolo was our primary salesperson. He was very knowledgeable and helpful. I found the dealership to be very clean and well-appointed. I did go to Three County VW in Lyndhurst after my first visit to Jack Daniels. That place was not nearly and nice and gave me a very high and insulting price. $2,000 more than the sales price on their website for the same exact car as JD. And $2,000 less for my trade. I guess they wanted me to go to Jack Daniels. So far, I am very happy with my 2019 Tiguan. I came in originally for an Atlas, but the Tiguan had such a giant cargo space, I realized that is all I need. More
by dorelmarq
Employees Worked With
Doug Bucci, David Dimor, Mike Caropolo
December 17, 2019
Roland was outstanding! He was very knowledgeable, friendly, and to the point. He did not waste any of our valuable time. And most importantly, he told us the truth about the vehicle. I would highly r friendly, and to the point. He did not waste any of our valuable time. And most importantly, he told us the truth about the vehicle. I would highly recommend Roland to friends and family! More
by Luke
Employees Worked With
Roland Merhej
December 15, 2019
Very pleasant experience Paul was a great salesman! He always responded to our requests promptly and efficiently. Would recommend Paul and dealership to all family and friends Paul was a great salesman! He always responded to our requests promptly and efficiently. Would recommend Paul and dealership to all family and friends! Thank you Paul!! More
by bdyanks
Employees Worked With
Paul Perado
December 13, 2019
Christian was the best sales man that we have ever had! This is my 13th car we have purchased and the experience was amazing. He was very straight forward and gave us an amazing deal. He was very kind and This is my 13th car we have purchased and the experience was amazing. He was very straight forward and gave us an amazing deal. He was very kind and reassured us that we are getting the best deal possible. The process was incredibly fast and I would recommend anyone to see Christian. Keep up the good work and keep making people happy! More
by Sara Lauler
Employees Worked With
Christian McAvey
December 13, 2019
Very Pleasant experience. I inquired about a used gti and dealt with a pleasant young man, Kacper Polus. The transaction was a good as you can get. Circumstances beyond our co I inquired about a used gti and dealt with a pleasant young man, Kacper Polus. The transaction was a good as you can get. Circumstances beyond our control resulted in me not buying the car...but I would shop there again as long as Kacper is there. Totally great, non pressured, experience! More
by andrew
Employees Worked With
Kacper Polus
December 12, 2019
Great experience and customer service My wife and I had a great experience while looking for a vehicle that would accommodate an extended family. Paul was very helpful and answered every My wife and I had a great experience while looking for a vehicle that would accommodate an extended family. Paul was very helpful and answered every question we had. Best part was that we were not pressured at anytime while negotiating and making our decision. we liked our experience and will consider buying another vehicle in the future with Paul and/or Jack Daniels Volkswagen! More
by Dariov
Employees Worked With
Vaton Huggins, Paul Perado
