Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jack Daniels Volkswagen
Fair Lawn, NJ
2,083 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,083 reviews
January 09, 2020
Nick was great .. he made me feel very comfortable and gave me exactly what I wanted. I had a budget in mind and he did everything he could to respect my wishes. I would recommend Nick and purchase from h gave me exactly what I wanted. I had a budget in mind and he did everything he could to respect my wishes. I would recommend Nick and purchase from him again. More
by frederickmolinares
Employees Worked With
Nick Ward
Helpful January 09, 2020
Scott and Team looked after my needs. I have had the pleasure of working with Scott and Jack Daniels Volkswagen on the purchase of a number of vehicles. Each time my needs were addressed i I have had the pleasure of working with Scott and Jack Daniels Volkswagen on the purchase of a number of vehicles. Each time my needs were addressed in a straightforward, comfortable and professional manner. Specifically, with my most recent vehicle, Scott took the time to introduce me to an alternative that I had not considered - it met my budget and I was very pleased. More
by BNeville
Employees Worked With
Mark Maclay, Scott Zukowski, Nick Ward
January 09, 2020
Anthony was great in explaining all the details about the car and was very persona me, friendly and knowledgeable about all the details of the car we were interested in purchasing. The transaction was smoot car and was very persona me, friendly and knowledgeable about all the details of the car we were interested in purchasing. The transaction was smooth and quick! More
by lienalan
Employees Worked With
Doug Bucci, Anthony Mirra
January 09, 2020
Amazing and personal service, very straight forward and helped me find the right car for the right price. Next time I need a car I know where to go helped me find the right car for the right price. Next time I need a car I know where to go More
by Gtijohn1014
Employees Worked With
Doug Bucci, Paul Perado
January 07, 2020
The best dealership!! I love my new Atlas. The car is beyond amazing and big. My sales guy Nick was so nice and helpful. He went above and beyond to make my experience w I love my new Atlas. The car is beyond amazing and big. My sales guy Nick was so nice and helpful. He went above and beyond to make my experience wonderful. My finance guy Jason was very experienced and funny. My entire time at Jack Daniels was pleasurable. I'll come back for my next car and also for the hot chocolate. More
by asalon21
Employees Worked With
Jason Ku, Nick Ward
January 06, 2020
AVOID IF YOU CAN Deposit given on car located at a dealer within a distance of 50 miles. Delivery refused when odometer statement read 478 miles and no explanation of Deposit given on car located at a dealer within a distance of 50 miles. Delivery refused when odometer statement read 478 miles and no explanation of same would be provided. Management refused to refund deposit. I ask - what customer would blindly accept a $40k vehicle with this mileage? Legally - they may be correct. Morally? - you be the judge. Based upon my experience I would suggest you take your business elsewhere. More
by IRA4
Employees Worked With
Donald Chittum, Mark Maclay, David Dimor
January 06, 2020
Helpful, informative & very transparent This is my first purchase from Jack Daniels VW and they really exceeded my expectations of a dealership. They pride themselves on exceptional customer This is my first purchase from Jack Daniels VW and they really exceeded my expectations of a dealership. They pride themselves on exceptional customer service. Having had a horrible experience with Honda for my last lease, this was a total 180. I felt like they were actually trying to help me with my situation. I'g glad to have built a relationship with this dealership and am looking forward to my future purchases. Definitely recommending to friends and family. More
by natesusana
Employees Worked With
Justin Pinton, Jason Ku, Paul Perado
January 03, 2020
Very transparent and helpful Great costumer service from Ivan!!! Ivan has been kind, courteous, professional and committed to meeting my expectations in every aspect of my car buy Great costumer service from Ivan!!! Ivan has been kind, courteous, professional and committed to meeting my expectations in every aspect of my car buying experience. Also Jason from the finance has been very attentive with all my questions and concern. Both made sure I understood everything and answered all my questions. Great service, will definitely recommend. More
by dalmatino
Employees Worked With
Jason Ku, Ivan Druskovich
January 02, 2020
Top notch. From the first phone call to inquire about a used car we saw online till we drove home with our new purchase, it was a wonderful car buying experience From the first phone call to inquire about a used car we saw online till we drove home with our new purchase, it was a wonderful car buying experience. More
by Budster
Employees Worked With
Doug Bucci, Ivan Druskovich
