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Jack Daniels Volkswagen
Fair Lawn, NJ
2,102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 01, 2023
I called Jack Daniels on Monday and spoke to Paul, he scheduled to see us the very next day. He was able to help us with trading in our car for a newer and reliable car. He went above and beyond to be ab scheduled to see us the very next day. He was able to help us with trading in our car for a newer and reliable car. He went above and beyond to be able to help us. THANK YOU! I’m able to sleep better at night 🙂 More
by Yani.coreas
Employees Worked With
Paul Perado
August 31, 2023
I had the best experience at Volkswagen so far with Paul's help! He was very understanding and accommodating making the entire experience smooth. The last few times I had come in to this Volkswagen and Paul's help! He was very understanding and accommodating making the entire experience smooth. The last few times I had come in to this Volkswagen and I would let them know which car I was looking to get and they were very rude and did not take me seriously. Paul was straight to the point and provided an experience that was unlike any other person I have dealt with at this location! Highly recommend if you go to this location to ask for Paul!!! More
by Alyssa DiTore
Employees Worked With
Paul Perado
August 30, 2023
Got my car last week. Paul help me a lot with the process. Even after I got the car and has a little problem with the tire, they help me through it as well. I would recomm Paul help me a lot with the process. Even after I got the car and has a little problem with the tire, they help me through it as well. I would recommend going to this dealership and ask for Paul! More
by Earn
Employees Worked With
Paul Perado
August 28, 2023
I’ve had no issues with them as I bought my car from this dealership in 2020, however, not only did they not give me a spare key, the key that I had for a mere 3 years broke as I was taking it out of the ign dealership in 2020, however, not only did they not give me a spare key, the key that I had for a mere 3 years broke as I was taking it out of the ignition. I was told misinformation which caused my brand new key that I bought not to work (it worked one time then it didn’t) because of this I missed two days of work. I called Monday morning since they hung up on me Friday evening right before they closed, and spoke with several people including the general manager. I believe the names of the very rude and unhelpful people were Beverly, Lexus & Don. Due to the misinformation I was told it cost me time and wages which they refused to make right or offer any type of discount or compensation. They were all very rude due to the 1 star review I left Friday evening after being hung up on and stranded without a car since my brand new key didn’t work all of a sudden. They refused to make things right and were very unprofessional about it, essentially calling me a liar stating that what I was told makes no sense. Like I said, I think this place is great but the people at the service/parts center are super rude and not accommodating whatsoever. I got my key programmed from a local auto locksmith as I much rather give my money to a small business that treats their customers properly. More
by karissa1997
Employees Worked With
Beverly, Lexsus, Donald Chittum
August 26, 2023
This is our 7th VW, and our first electric vehicle. Greg and the team at Jack Daniel’s VW have always been exceptional! I would not go anywhere else to purchase my vehicles. Greg and the team at Jack Daniel’s VW have always been exceptional! I would not go anywhere else to purchase my vehicles. More
by Carynojeda
Employees Worked With
Paul Perado
August 26, 2023
Jack Daniels dealership is great and our sales Paul is very professional. They clearly know their business and did a great job explaining the details of the vehicle and shared very useful tips in the VW I very professional. They clearly know their business and did a great job explaining the details of the vehicle and shared very useful tips in the VW ID4. We are happy with our experiences and would recommend the dealer to anyone. More
by Jason
Employees Worked With
Paul Perado
August 20, 2023
Paul is one of the best car dealers I’ve worked with, he’s very knowledgeable, friendly and thorough. He wasn’t pushy at all. Everyone else at the dealership was very nice and accommodating. Finance was he’s very knowledgeable, friendly and thorough. He wasn’t pushy at all. Everyone else at the dealership was very nice and accommodating. Finance was fast! I love my new red Atlas. I’ll be recommending Paul and this location to others. More
by Nelsonjuniper
Employees Worked With
Paul Perado
August 20, 2023
We traded in a 2021 ID4 for a new 2023 AWD ID4 and had a great experience with Paul at Jack Daniels Volkswagen. He and his team were knowledgeable and very helpful. We would definitely recommend them. great experience with Paul at Jack Daniels Volkswagen. He and his team were knowledgeable and very helpful. We would definitely recommend them. More
by BenB
Employees Worked With
Paul Perado
