Jack Daniels Porsche
Upper Saddle River, NJ
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In 3 years the service department has gone from one of the best to the WORST and they have/had been serving my cars for over 20 years. Calls are not returned, the service is have hazard with additional r the best to the WORST and they have/had been serving my cars for over 20 years. Calls are not returned, the service is have hazard with additional repairs needed once the car is returned. I won’t have a peddle car serviced there. I am currently having to work through Porsche NA to resolve an issue with them. More
it is always a pleasure to come here. I just got my 4th Porsche here. Look for Marc for sales person. He is the best. There is a reason why * keep coming back here. Peter the GM and other I just got my 4th Porsche here. Look for Marc for sales person. He is the best. There is a reason why * keep coming back here. Peter the GM and others always greetsl me with a genuine smile. I don't feel pressured and always offered a transparent pricing. I know others have their own favorite Porsche dealerships, but I support this one. and I will keep coming back because I am truly treated as a friend always. More
I’ve been doing business with Jack Daniels for nearly 40 years. They are the best. Salesman, Jonathan Wein is terrific. Always goes the extra mile. years. They are the best. Salesman, Jonathan Wein is terrific. Always goes the extra mile. More
I just want to say what a pleasure it was having my 2016 Porsche Cayenne repaired at this dealership. My service adviser was John Casella and he was fantastic. My Car had a DME Failure which the car wouldn' Porsche Cayenne repaired at this dealership. My service adviser was John Casella and he was fantastic. My Car had a DME Failure which the car wouldn't start. John got me in ASAP and even found me a loaner car. The loaner was a 2022 Macan and it was a pleasure to have. The part was on back order and I was able to keep the loaner for 1 1/2 months until my car was repaired. John kept me up to date and always on top of the situation. Was a very great experience even though I was upset the DME failed after only 6 years. Thank you John Casella! More
Recently purchased an Executive CPO 2021 Macan S. My experience with the Jack Daniels Dealership was very pleasant and enjoyable. All personnel, Elvis, Peter, Noah and Gil were friendly, helpful and pro experience with the Jack Daniels Dealership was very pleasant and enjoyable. All personnel, Elvis, Peter, Noah and Gil were friendly, helpful and professional as one would expect from a Porsche dealership. Only negative comment was that I had to wait almost an hour to sign all paperwork when I returned to complete the purchase and pick up my vehicle, even though I had an appointment. I minor inconvenience but marred an almost perfect experience and didn't detract from my 5 star rating. All in all I would highly recommend the Jack Daniels Porsche dealership and salesperson Elvis Marte. More
WORST SERVICE DEPARTMENT EVER!! THEY JUST TAKE ADVANTAGE WORST SERVICE DEPARTMENT EVER!! THEY JUST TAKE ADVANTAGE OF YOU, THEY ARE RUDE, UNPROFESSIONAL AND COMPLETELY TRY TO RIP YOU OFF WHENEVER THEY CAN... WORST SERVICE DEPARTMENT EVER!! THEY JUST TAKE ADVANTAGE OF YOU, THEY ARE RUDE, UNPROFESSIONAL AND COMPLETELY TRY TO RIP YOU OFF WHENEVER THEY CAN...JUST SO UNPROFESSIONAL THEY THINK THEY ARE BETTER THEN YOU... TERRIBLE PLACE...AVOID IT AT ALL COSTS. More
Six stars not an option? Jonathan Wein was fantastic! Yes - A 991.2 GT3 can sell itself but Jonathan made the process fun and informative. It also helps that he's a car enthusiast and has stories to tell. Th - A 991.2 GT3 can sell itself but Jonathan made the process fun and informative. It also helps that he's a car enthusiast and has stories to tell. This car (like most Porsche) is definitely not a "need" and is a "want" and Jonathan understood this. No hard sell. Gave me fair numbers and I had a choice. We noticed a small mark on an otherwise flawless vehicle a couple days before delivery. Jonathan had his team work on it and while it was greatly improved it was still visible on delivery day. Jonathan knowing that this was my first Porsche assured me he would work on it to make it right. I didn't feel a need to get it in writing or renegotiate the deal. Trust is paramount and Jonathan earned it during this process. The team on delivery day was solid and helpful. Answered all my questions on the car. If you are fortunate enough to be in the market for a Porsche, there are plenty of Porsche dealers in the area but this should be your first and last. More