Jack Daniels Kia

DO NOT BOTHER WASTING YOUR TIME I went to look at compact SUV's and was greeted by Mike Chaitow. He was a cool nice guy. But after talking to him, he said they didn't have what I was I went to look at compact SUV's and was greeted by Mike Chaitow. He was a cool nice guy. But after talking to him, he said they didn't have what I was looking for at that time. I gave him more specs on the kind of car I was interested in, my pedigree info. and told him to call me when he found something. After I left, I was happy they didn't have anything. Their lot is so small and cars are not in good conditions. Also, I went back a few days ago to look at a car I FOUND ON MY OWN, and it was badly smashed up. I want to imagine that would be why Mike didn't call me back to tell me it was on the lot, unless he's like every other salesman and forgets about his clients.. Either case, I wasted my time driving there two times. Don't bother going there. More

Nice guys finish first I came to Jack Daniels KIA not quite sure of whether I'd buy a KIA or not but Mike Chaitow, the sales rep who worked with us, made the decision an eas I came to Jack Daniels KIA not quite sure of whether I'd buy a KIA or not but Mike Chaitow, the sales rep who worked with us, made the decision an easy one. Although the purchase price was out of my monthly budget range right now, and I had not been thinking of leasing a car (I never have, I keep my cars for a long time), Mike explained the process and took the time--back and forth and back and forth with the dealership's finance manager--to work with me on a leasing price I could afford. He was not only extremely patient but extremely pleasant and I enjoyed getting to know him more personally over the course of our transaction. When I hit a bump in the finance road, once again, Mike patiently and kindly helped me work out my issue and get the transaction expedited to my satisfaction. The Jack Daniels experience was a positive one, thanks in large part of Mike Chaitow. I highly recommend that anyone looking for a KIA (or an Audi, Volkswagen or Porsche) check out Jack Daniels Motors. I hope everyone there is as easy to work with as Mike is! More

Great overall experience I had a great experience buying an Optima from Jack Daniels Kia. My salesman Paul was a pleasure to deal with. I will recommend him to others. I had a great experience buying an Optima from Jack Daniels Kia. My salesman Paul was a pleasure to deal with. I will recommend him to others. More

Good service and professional treatment as well. I would definitely recommend this place to a friend or anyone else. Good follow up service making sure my satisfa and professional treatment as well. I would definitely recommend this place to a friend or anyone else. Good follow up service making sure my satisfaction had been met. Vehicle was handed detailed to me, full tank and warranty fully explained. Thank you Jack Daniels... More

I look forward to buying future cars from here! I am a returning customer to Jack Daniel's Kia! I worked with Paul O., and he was great! He was very helpful, answered all my questions, and was stra I am a returning customer to Jack Daniel's Kia! I worked with Paul O., and he was great! He was very helpful, answered all my questions, and was straight forward and honest! I ended up buying my son a Kia Optima, and he loves it! I definitely look forward to doing business with Paul O. and Jack Daniel's Kia again! More

It was excellent! I was looking over for a new replacement of my Ford. Once I was in the showroom Sang Kim made us very comfortable so I decided that it was time to I was looking over for a new replacement of my Ford. Once I was in the showroom Sang Kim made us very comfortable so I decided that it was time to close the deal. More

Great customer service I was nervous going to the dealership alone being a female but Ken made me feel very comfortable throughout my whole experience. He was very straight I was nervous going to the dealership alone being a female but Ken made me feel very comfortable throughout my whole experience. He was very straightforward, honest & welcoming. I love my 2015 Kia Optima. More

Leasing a car at Kia in fairlawn Great experience second time around. Honest, informative and friendly. Walked in to talk about turning in my lease after almost three years and Garret Great experience second time around. Honest, informative and friendly. Walked in to talk about turning in my lease after almost three years and Garrett still remembered my name. Everthing ran smoothly. More

Horrible I went down to check out the 98 Jeep Wrangler that I was told was a great vehicle ready to go,When I arrived it was not the car they were talking abou I went down to check out the 98 Jeep Wrangler that I was told was a great vehicle ready to go,When I arrived it was not the car they were talking about the interior was wrecked,The back seat was not set an the Jeep in my opinion has engine problems,The guy that took the test drive with me didn't say a word Bc he knew he lied to Me.I would Never Recommend JD Kia or any other JD to an Enemy.An the guy tells me he drove it the day b4 an it was fine,I laughed in his face Bc it's not the 80's! Worst Place Ever More

Customer Service Worst Customer Service ever experienced. Should have listened to others. Brutally dishonest. Service, Sales, still starts at the top. Do yourself a fa Worst Customer Service ever experienced. Should have listened to others. Brutally dishonest. Service, Sales, still starts at the top. Do yourself a favor and don't! More