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Jack Daniels Kia
Fair Lawn, NJ
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Great experience I have my car serviced frequently at Jack Daniels and the staff especially Vinnie is excellent. He provides a complete overview of the work to be done I have my car serviced frequently at Jack Daniels and the staff especially Vinnie is excellent. He provides a complete overview of the work to be done and contacts you regarding other services that should be considered after your vehicle is assessed. No biggie pressure sales of you decline. More
Wil, John and the rest of the staff were great to work with. Wil walked me through the options and worked with me to find the car I was looking for. I'm very happy.with my decision to purchase this vehicle. He d Wil walked me through the options and worked with me to find the car I was looking for. I'm very happy.with my decision to purchase this vehicle. He did an excellent job explaining the cars features. It was a great experience! More
Work hard to get me what I needed . Lou and Manager John worked very hard to find the car I needed even gave me a loaner until my car came in. They bent over backwards to accommodate . Lou and Manager John worked very hard to find the car I needed even gave me a loaner until my car came in. They bent over backwards to accommodate me. Highly recommend it More
Excellent service Great service and i was expecting to get a car I wouldn't like to a car i absolutely love. I canvassed the area and Kia was the only dealership to pro Great service and i was expecting to get a car I wouldn't like to a car i absolutely love. I canvassed the area and Kia was the only dealership to provide honest assessment More
Awesome Service Greats guys, great service, clean environment.... hoping to do business with them soon again and will definitely recommend them to my friends and fam Greats guys, great service, clean environment.... hoping to do business with them soon again and will definitely recommend them to my friends and family ... again splendid service More
Urgent Recall Appointment This dealership has become amazing!!! Vinny took excellent care of me and my car. He was comforting and accommodating. He's the perfect representat This dealership has become amazing!!! Vinny took excellent care of me and my car. He was comforting and accommodating. He's the perfect representation of an excellent car company!!! Jen was great too!!! 😊 More
Shocked and Awed This is the first time in my long life that I have continued to use a dealership for maintenance and repairs on an automobile beyond the first year of This is the first time in my long life that I have continued to use a dealership for maintenance and repairs on an automobile beyond the first year of my ownership. Until buying my Kia Sorrento in 2008 from Jack Daniels, I had always felt ripped off just because I am a female. Now, I have been a regular customer here where I am always treated with respect and fairly. I have found this to be a solid automobile that has only required reasonable repairs. My KIA is always returned clean and freshly swashed as well. The staff treats me as the valued customer that I am and I highly recommend this facility to buy and maintain anyone's vehicle. More
Easy fast This is the 5th car from here. Will come back again. Recommend highly pleasant to deal with friendly smooth transaction also a good. experience .... This is the 5th car from here. Will come back again. Recommend highly pleasant to deal with friendly smooth transaction also a good. experience ....Will go back More
Great Car - Great Dealership! I have never enjoyed the purchase of a car like this one. Our salesperson was very helpful and informative. He showed my daughter where things were in I have never enjoyed the purchase of a car like this one. Our salesperson was very helpful and informative. He showed my daughter where things were in the car and set up her bluetooth. For the first time I felt like this was a no pressure car purchase. During the purchase I had the luxury of talking to other staff. They were fun and made this a memorable experience. Thanks JackDaniels Kia for the great expience. My daughter loves her Kia Soul! More
Highly professional and customer centric Through several conversations, in person and on the phone, with Brandon Marrera of Jack Daniel's Kia service center in Fair Lawn, he remained steadfas Through several conversations, in person and on the phone, with Brandon Marrera of Jack Daniel's Kia service center in Fair Lawn, he remained steadfast and consistent is providing a high level of customer care. My Kia K900, given the limited number of cars made, has some inherent limitations of parts availability and therefore time constraints in fulfilling all service requirements, combined with my having selected this one Kia and 3 Audi's from Jack Daniels dealerships within the past 22 months, I shared some questions and concerns with the Scope and Cost of the services. Brandon did a superb job in his responses to me and finding equitable solutions. I felt his training program must have been of high quality, but most importantly, his ability to translate that training into real life, being highly professional and motivated to implement customer friendly communications and solutions is a real testament to his character and a solid budding career. More