Jack Daniels Kia

Jack Daniels Kia, Fairlawn, NJ. The following Kia Sportage door lock failure is not being fixed. I bought a brand New Car on 4-10-2023. My VIN 5XYK33AF9*** I purchased my new The following Kia Sportage door lock failure is not being fixed. I bought a brand New Car on 4-10-2023. My VIN 5XYK33AF9*** I purchased my new 2023 Kia Sportage on 4-10-2023. Unfortunately, the day I drove home after the purchase, the door locks didn't work. The door lock lights blinked but didn't lock or unlock the car doors. I also could not manually lock the car from the inside. Sales said I should keep the car in my garage. However, the service depart said it could be at least 3 weeks or more before they could check the vehicle to fix the door locks because Kia Motors had something to do with the manufactures computer. HEY!! I just bought a brand new car. Unfortunately, I can't get a straight answer from Jack Daniels Kia's service dept. At least a solution that I understand or makes sense. A Brand new car malfunction should be a #1 repair priority. Unfortunately, at Jack Daniels Kia Service, it's not. More

Jack Daniels Kia Jimmy Kim is wonderful sales Consultant. I bought a Sportage. He helped me greatly. I am recommend Jack Daniels Kia highly. Thank you. sales Consultant. I bought a Sportage. He helped me greatly. I am recommend Jack Daniels Kia highly. Thank you. More

Jimmy was incredibly helpful when it came to end my lease. He was able to provide me with all options and a great seal on buying out my lease. There was clear communication, as well as a follow up afte lease. He was able to provide me with all options and a great seal on buying out my lease. There was clear communication, as well as a follow up afterwards to ensure everything was all right. More

Worse experience…. Never buy with them anymore, worse customer service had a car for a week and the engine blew for almost 2 months still in the mechanic !! Never buy with them anymore, worse customer service had a car for a week and the engine blew for almost 2 months still in the mechanic !! More

Experienced very good service. Was very pleased and would recommend visiting this dealership. Have leased three cars in the past several years. Was very pleased and would recommend visiting this dealership. Have leased three cars in the past several years. More

My daughter has leased three vehicles from them Back in November I was in touch with the General sales manager Jason Luzzi Didn’t have the vehicle in stock but was able to secure the vehicle from another November I was in touch with the General sales manager Jason Luzzi Didn’t have the vehicle in stock but was able to secure the vehicle from another dealer Car was delayed in arriving I had emailed Jason 4 times since Left several messages on his cell phone and at dealership Never replied back to me I had since found out that the vehicle had arrived at the original dealer That vehicle was sold Not for nothing Jason could have been upfront with me instead of avoiding my daughter and myself Very unprofessional The other sales people involved were Will Hamid and Craig Russell the bottom line is that I was employed by the company at there Audi store for 16 years Will let others know about there work ethic Be a man Jason More

Everyone was pleasant,patient and allowed me and my wife to change our minds more than a few time Robert Duyne was very nice as well as the sales manager John Vargas. to change our minds more than a few time Robert Duyne was very nice as well as the sales manager John Vargas. More

They say they’ll give you a good price but then charge $7,000 over msrp. They also say they’ll match a price if you get a better one but If you come up with a good price they’ll tell you to buy it there. $7,000 over msrp. They also say they’ll match a price if you get a better one but If you come up with a good price they’ll tell you to buy it there. They have absurd fees and lie about required items. Stay away from this shady dealership. There are good ones out there. More

My husband and I purchase our car from Jack Daniels Kia unbelievable service what a warm and very pleasant experience Robert our sales person was warm and very friendly he took his time to help us and was unbelievable service what a warm and very pleasant experience Robert our sales person was warm and very friendly he took his time to help us and was very patient the managers was pleasant as well what a very pleasant atmosphere to be around. Thank You so much Robert for the time and kindness you showed my husband and myself. GREAT doing business with you, and your company. Mr.and Mrs. David Dawson More

Great Dealer, always pleasant. Hey they take care of you! Always get your vehicle in top shape. Returning customer!! Hey they take care of you! Always get your vehicle in top shape. Returning customer!! More