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Jack Daniels Kia

Fair Lawn, NJ

4.0
1,063 Reviews

29-09 Broadway

Fair Lawn, NJ

07410

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Showing 1,063 reviews

December 04, 2013

Purchased a 2011 Hyundai Sonata from J.D.Kia, and car had problem with smoke pouring out of the exhaust within 2 weeks. Called service and they took car to Hyundai twice for service to finally fix the car. W More

by billmurtha1968l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
November 20, 2013

Our best regards to Charles Moltane who was our sales person on November 5, 2013. we had the best experience with him. Charles was very delicate, professional, explained in details everything about car, More

by NatalieBelskaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 29, 2013

Charles was an excellent salesperson from the first phone call. He followed up on everything he said. He had asked me to give him a chance to beat the price I got from another dealer and when gave him that More

by eprez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 20, 2013

I was looking to lease a new SUV. My dad had previously leased a Kia Optima and recommended that I visit Garret at Jack Daniels Kia. Garret made a fabulous first impression. He was friendly, personable and More

by AG101913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garret Schwind
October 16, 2013

Chris was so helpful!! He is knowledgable and friendly. Best car salesman I've had so far. I will be back for my next lease More

by Jeniffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris durdunas, Sang Kim
October 11, 2013

ok from me and my wife the dealership was fantastic. They helped us even when I didn't think we had a chance of getting a new or used vehicle. Luv Terry was very friendly and so where the other people there More

by jm112861
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
luv terry
September 18, 2013

Luv was awesome! I stopped into the dealership as a last resort before settling on a deal made elsewhere. Luv made a better deal on a better car. I left with the car that day. Luv went above and beyond, eve More

by RonW1515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 05, 2013

Unprofessional, sneaky, & horrible management. 7 hours and up if you are planning to buy a car from them. They sneak fees in so read everything very carefully, and if you find something they will ap More

by DavidKim2291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 24, 2013 -

Jack Daniels Kia responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service as I feel is reflective in the vast majority of our reviews. Unfortunately some peoples actions, inapropriate behavior and misrepresentations of facts are made public. We will continue to provide the very best customer service and aggressive pricing. Give us the opportunity and you will see for yoruself.

September 04, 2013

This is the second Kia I have purchased from Jack Daniels Kia - Luv Terry is an outstanding sales"person" very friendly, knowledgeable, fun to do business with. Everyone I dealt with; Bill Gonyea, General More

by mynewkiaoptima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luv Terry
September 02, 2013

Everything great the only thing I was not comfortable was when we close the deal . We agree with xxx monthly payment but the time I signed the papers when up. /:( More

by ronaldromo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luv Terry
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