Jack Daniels Kia
Fair Lawn, NJ
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As good as it gets We bought a used Kia Rio from Jack Daniels Kia in February 2014. Was very impressed with the salesman Sang Kim and finance manager Marco Pineros. Very We bought a used Kia Rio from Jack Daniels Kia in February 2014. Was very impressed with the salesman Sang Kim and finance manager Marco Pineros. Very professional, courteous and engaging. When that car was destroyed by a drunk driver last week while parked in front of our house, we went right back to Jack Daniels Kia without hesitation, and boy were we glad we did. This time the salesman, Khaled Mark absolutely blew us away. He was just a pleasure to do business with. Khaled dealt with our insurance company regarding the totaled Rio and had us driving home in the new (to us) Optima that very night. We have no doubt where we are going when the time comes to get a New Car. Courtesy and professionalism are their own selling points. More
Terrible dealership Was told to come in by general manager at four thirty this afternoon "got the car you want for the price you want per month just come down sign few pa Was told to come in by general manager at four thirty this afternoon "got the car you want for the price you want per month just come down sign few papers and your in your new car". Wow that's not how it went down. First I get there they shoe me the sportage and let me test drive was happy right color everything. Get back another half hour goes by and " oh we're sorry can't lease that vehicle it's a test car" ok they show me another ok that will do but then another half hour goes by after they pull my credit and tell me " sorry that sportage is more per month" after some back and forth I agree Ok thinking I'm going to leave with the car soon they tell be a bit longer have to clean the car and gas it up. Ok in mean time the salesman calls my insurance company to change my insurance to reflect new car. Ok all must be good. Not. Now another hour goes by and he comes to get us from the lounge to bring us to his office ok good Not now he proceeds to tell me they need my wife to consign or the payment is going to go up considerably. That's it now I'm done it's 9 pm been there four hours I tell them no way is she going to consign and why lead me on so long there answer is sometimes things don't work out the way we want them to. Wow. Now the sales manager comes over to me and tells me it's late now and they will have to work on it in the Morning. Ok now how am I supposed to get my car home being they took the insurance off. Well now I have to call and put my car back on my insurance. Now it's 9:30 Please be aware this dealership is so hard up for sales they will screw anybody to get there. I will never go there again Never. More
I started researching cars a couple of weeks ago and I started researching cars a couple of weeks ago and finally decided on the Kia Optima. I called Garrett from Jack Daniels Kia on Wednesday and with I started researching cars a couple of weeks ago and finally decided on the Kia Optima. I called Garrett from Jack Daniels Kia on Wednesday and within a few minutes I got the price I wanted over the phone and picked up the car on Saturday. This had to be the most stress free car experience I have ever had. Garrett is very personable and professional as well as Milton, the leasing manager. Good people. Good experience. I would recommend them for your next purchase or lease! More
John Durkin and his entire sales team made us feel so at home at this Dealership. Diego Benitez was our salesman; boy what a lovely even tempered salesman. I would recommend everyone I know who is looking f home at this Dealership. Diego Benitez was our salesman; boy what a lovely even tempered salesman. I would recommend everyone I know who is looking for a pre-owned vehicle to shop with these caring individuals at Jack Daniels Kia pre-owned lot. They even bought us Dunkin Donuts coffee! Way to go guys.... Hope to visit again soon. Sincerely, Darrell L. Frasier and Stephen P. Hoefer More
Garret is very professional, courteous, and willing to go the extra mile to accomodate your needs. I leased my 3rd and 4th vehicles from Jack Daniels and Garret made the experience very convenient. I have the extra mile to accomodate your needs. I leased my 3rd and 4th vehicles from Jack Daniels and Garret made the experience very convenient. I have a very busy schedule and Garret accomodated to it to make sure I was in and out promptly. My 5th and 6th vehicle will come from Jack Daniels. More
I went to this dealership for my first leasing experience. The sales associates were very friendly and knowledgable, and took the time to show me the car thoroughly and explain the leasing process experience. The sales associates were very friendly and knowledgable, and took the time to show me the car thoroughly and explain the leasing process to my satisfaction. They were also quite understanding that I was on a set budget and worked with me to get my cost as low as possible. Very satisfied, and would recommend the location to friends/family looking for a car. Thanks! More
Chris was great. Very knowledgeable, friendly and professional. He assessed what I was looking for and sold me exactly what I was looking for. After the sale, he called me back to check on how I lik professional. He assessed what I was looking for and sold me exactly what I was looking for. After the sale, he called me back to check on how I liked the car. He also spent time setting up all the online systems after the sale. I will be back to buy my next car from him. Car buying is always stressful. He took the pain out of it. More
I must say that buying a car these days can be very frustrating. However, I am grateful that the way Jack Daniels Kia handles their clientele is very pleasant and professional. I happen to run into a g frustrating. However, I am grateful that the way Jack Daniels Kia handles their clientele is very pleasant and professional. I happen to run into a great sales professional at a time of my visit who treated me and my wife as if we were people, and not just another contract. His name is…. Tigran Saghyan, also known as TIKO. He explained the features and the benefits of the Optima the way that is very easily understood. I would definitely recommend him to be a part of your next vehicle purchase experience. Raymond B. More
Cesar was great and really friendly. His friendly ness made my car buying experience so easy. I would absolutely recommend going to see him if your looking for a great car buying experience. made my car buying experience so easy. I would absolutely recommend going to see him if your looking for a great car buying experience. More
Caesar was are salesman he worked very hard to get the car that we wanted when him seem something come in that would fix us he call. Caesar was always pleasure and kind to us, we received first class se car that we wanted when him seem something come in that would fix us he call. Caesar was always pleasure and kind to us, we received first class service. shonta the finances manager work just has hard for us. I will alway go there for a car and sended my friends and family I'm a hard customer these people passed with flying colors THANKS GUY YOUR THE BEST More