Jack Daniels Audi of Upper Saddle River

We have purchased many new cars over the past 30 years. This was, by far, the best experience we have ever had. Working with Bob was seamless. He was knowledgeable, courteous and reliable. He called whe This was, by far, the best experience we have ever had. Working with Bob was seamless. He was knowledgeable, courteous and reliable. He called when he said he would call. He got the information he said he would get (on a timely basis), and he was honest. Overall, just a wonderful experience working with him and the rest of the people (Curtis, Jack, etc.) that were welcoming and helpful. We also worked with the finance man (whose name I have forgotten) that was just terrific too. We could not have asked for a better experience. The only one issue is that there is a spot on the passenger handle that doesn't seem to come off. We're not sure what they are going to do about it - Bob spoke about getting the handle repainted. That doesn't thrill me since this is a brand new car, but I am confident that Audi will work to get this fixed. Thanks for such a great experience! janet carp More

I will say I have not normally enjoyed the sales process at most dealerships but working with Curtis and Joe at Jack Daniels Audi was a great experience. The deal was simple and fair. The trade in hassle at most dealerships but working with Curtis and Joe at Jack Daniels Audi was a great experience. The deal was simple and fair. The trade in hassle was minimized and they were quick about it. The car I picked out was in perfect condition. They even went the extra mile to repair a few defects in the rims I had not noticed. Overall this was a great experience and I would buy here again! You have my recommendation guys... More

Walked in to look at a few pre-owned A4s, was paired with John Stuart; great guy to work with, no pressure, not trying to get me into anything I didn't want, he simply had an understanding of what I was look John Stuart; great guy to work with, no pressure, not trying to get me into anything I didn't want, he simply had an understanding of what I was looking for and a desire to get me into the vehicle that would make me smile. Test drove on Friday, drove away Monday. Thanks, John! Kendra in finance was helpful in explaining options and making it as easy for me as possible to drive away smiling. Great working with the team and a special thanks to Ernest! More

Bob Weissburg and Chris Aldershof were instrumental in my leasing another Audi. Bob is the consummate sales person. He is personable, very knowledgable, and patient. Bob made excellent suggestions in how I m leasing another Audi. Bob is the consummate sales person. He is personable, very knowledgable, and patient. Bob made excellent suggestions in how I might effectively use Audi's technology. Delivery, paperwork and training on the vehicle went smoothly. I met with a specialist who trained me in the technology and nuances of the vehicle. If you are considering an Audi, I highly recommend Bob Weissburg. More

David Demarest and his manager Keith went out of their way to make sure I got the best deal possible on my A4 Prem+. David was a pleasure to work with, a great guy (with a heck of an inspiring story! ask way to make sure I got the best deal possible on my A4 Prem+. David was a pleasure to work with, a great guy (with a heck of an inspiring story! ask him if you ever get the chance!), very atypical of the stereotypical car salesman. He was over and beyond accommodating when it came to my needs and concerns. I for one am very glad Keith and Curtis hired him and commend them all on their amazing dealership and ensuring I got the best possible car buying experience. And thanks to Mike for guiding me through the finance process thoroughly and answering all my questions. Kudos all around!! More

Never thought we would be writing a review on a car purchase BUT this experience was so over the top pleasant we could not resist. We are from Vermont and yes we drove 4 hours looking for a car. We had purchase BUT this experience was so over the top pleasant we could not resist. We are from Vermont and yes we drove 4 hours looking for a car. We had a very disappointing experience with our local Audi dealer so of course online we went. We mapped out three Audi dealerships with used Q5 inventory in the New Jersey/New York area. The first dealer on our trek was Jack Daniels in Upper Saddle River. We had the pleasure of working with Joe Atshan. What a great guy, with a positive friendly attitude. Very helpful on every level. No pressure at all. The perfect guy to buy a car from. It was actually fun! Our compliments also go out to the General Sales Manager, Curtis Aldershof. As we all know sales managers are an integral part of making or breaking the sale. Curtis introduced himself to us shortly after we arrived at the dealership. He made us feel comfortable, as if we were part of the Jack Daniels family. Again, great guy,no pressure! The absolute best sales manager we have ever dealt with. Joe and Curtis are a great team. We thoroughly enjoyed our car buying experience and will most definitely buy from them again. More

I traveled from Brooklyn to NJ just to meet Spiro because I felt the friendliness from our phone conversations. My experience with Spiro was perfect! He showed me what was available and did not pressure me t I felt the friendliness from our phone conversations. My experience with Spiro was perfect! He showed me what was available and did not pressure me to buy anything until I was ready to pick on my own. I test drove a cpo 2010 audi a4 that was and still is in great condition. Lastly we negotiated a good price and everything was ready to go. I will be coming back to make additional purchases when I am ready. More

This was best new car purchasing experience I have ever had thanks to Joe Atshan the saleman I dealt with. From the start he was friendly and knowledgable and was happy and willing to find exactly what I had thanks to Joe Atshan the saleman I dealt with. From the start he was friendly and knowledgable and was happy and willing to find exactly what I wanted without pushing me towards anything else. As for pricing, I felt that he was honest and made every effort to get me the best price possible for the vehicle I wanted. There was absolutely no pressure on me to make a final decision. He did find my perfect car (the Q5) and I was thrilled with the trade in price on my 2006 Volvo xc90 that had 140k+ miles on it. My new car came from another dealership and once it arrived Joe sent me photos, inside and out! In addition to Joe, the overall experience I had at the dealership was great. Kendra Rowan the finance manager was a fantastic help and did not pressure me to purchase any of the various service packages/extended warranties. And Ernest Gomez, the delivery specialist was very thorough in showing me how to use everything in the vehicle. I have purchased several new vehicles in the past from Nissan, Volvo and Subaru. By far, this was the best experience I've had to date and I would highly recommend this dealership and please see Joe Atshan.... he's a doll! More

My wife and I went to jd Audi looking for a pre owned a4 for my newly graduated college student Steve. I really wasn't expecting much from jd Audi but was I suprised! After pricing and test driving a brand for my newly graduated college student Steve. I really wasn't expecting much from jd Audi but was I suprised! After pricing and test driving a brand new a4 I was convinced that was the way to go. I was still worried about the price difference though. A new a4 fully loaded was less than $100. / month difference . No brainier ,after working with Charlie and Keith it was a simple and pleasant experience. No high pressure talk no switch and bait ,really one of the most pleasant experiences to buy a car that I ever had. No BS. I presently own a bmw m3 conv but am seriously considering an s4 next time and I will definitely go to see Charlie and Keith.. Mike & Vicki G. More

Charlie was very knowledgeable about the RS products I was interested in. He was easy to deal with and helped me to get the car that I wanted. The whole staff at Jack Daniels made my leasing experience was interested in. He was easy to deal with and helped me to get the car that I wanted. The whole staff at Jack Daniels made my leasing experience an excellent one. More