Jack Daniels Audi of Upper Saddle River

First Audi The whole experience of our purchase was an absolute pleasure! I never felt any pressure to make a purchase, and getting to know the staff was exactly The whole experience of our purchase was an absolute pleasure! I never felt any pressure to make a purchase, and getting to know the staff was exactly what I needed to close the deal! Jack Daniels Audi is my new go to place for buying a new car! Thanks to Alfonso D and Peter P for making the choice an easy one for us!!! Jim & Kelly Frank More

disappointed, yet love car Last June, purchased new Q7. I originally wanted the Lexus GX460 which i purchased same time, but backed out of lexus deal because i had Q5 which was Last June, purchased new Q7. I originally wanted the Lexus GX460 which i purchased same time, but backed out of lexus deal because i had Q5 which was great vehicle and Audi sales manager talked me into Q7 stating its misc better and he knew i dive 25K plus per year. The problem is that the audi now at 16K needs new brakes, and this is very common for this vehicle which dealer conveniently didn't tell me. Shame on Jack Daniels. More

Professional, friendly & a "make it happen" for you attitude As far as my first Audi experience, this has been terrific! I filled out some info online and a wonderful woman named Marie contacted me promptly and As far as my first Audi experience, this has been terrific! I filled out some info online and a wonderful woman named Marie contacted me promptly and set me up for an appointment. My husband and I walked in the door and the receptionist walked out from behind her counter and met us at the door! Very nice touch!!! We were then set up with a sales associate by the name of Anthony Freda who went above and beyond to make our experience and purchase nothing less than outstanding. One of the sales managers, Al, came over personally, introduced himself and thanked us for our business. We now have a beautiful A4 sedan and couldn't be happier with our decision. Every person we met there was kind, respectful and very friendly. I highly recommend Jack Daniels Audi of Upper Saddle River, and if you go, ask for Anthony! More

Love this service department! I always have such a great experience with the service department at Jack Daniels. I brought my 2012 Audi a4 in for service this morning and was nervo I always have such a great experience with the service department at Jack Daniels. I brought my 2012 Audi a4 in for service this morning and was nervous that it would be in service for a while, but they assured me it would be as quick as possible. I was in a rush and on my way to work, and the entire process of checking in my car and getting my loaner took barely 5 minutes, it was perfect. Then, they called me before I even got out of work to let me know that my car was done! They cleaned my car and left it looking perfect for me. Everyone I dealt with was extremely helpful and courteous, and made my early morning a little nicer. Sal and Mike are amazing people and truly care about their customers; it was a pleasure to work with them. My loaner car was beautiful and it convinced me to get another Audi when I'm ready for a new car! Thanks guys! More

Great service I am on my fifth Audi and have had only positive experiences, Most recent issue is warranty oil consumption work on my Q5 and the service dept. has b I am on my fifth Audi and have had only positive experiences, Most recent issue is warranty oil consumption work on my Q5 and the service dept. has been most cooperative. From Amanda who answers phone , to Michael Kenney service consultant , to dept. manager Pedro Martin , our family has been most satisfied with service and work performed with a smile. Thanks to all. Peter S. More

Five Star Experience This was our first experience with an Audi and working with Dino has been a wonderful experience! He was patient, extremely knowledgeable, and has This was our first experience with an Audi and working with Dino has been a wonderful experience! He was patient, extremely knowledgeable, and has since been very attentive to our needs. I know that we can count on him! I would highly recommend Jack Daniels USR and Dino to anyone interested in a positive experience. More

Great Experience After being an Infiniti owner for the past 7 years I decided to explore other options. A co-worker recommended Jack Daniels USR Audi and I'm glad he d After being an Infiniti owner for the past 7 years I decided to explore other options. A co-worker recommended Jack Daniels USR Audi and I'm glad he did. I met Matt Bell and from the get go he was fantastic - extremely knowledgeable and never pressured my in any way. After finding a Q5 TDI we worked out a competitive price and I was extremely satisfied with the entire experience. I would highly recommend Matt to anyone who is interested in a new or CPO Audi. More

A wonderful experience This was my first experience with Jack Daniels Audi USR. Dino made the entire process exceedingly comfortable and easy, with no "sales pressure" at al This was my first experience with Jack Daniels Audi USR. Dino made the entire process exceedingly comfortable and easy, with no "sales pressure" at all. Dino's extensive knowledge of not only Audi but competitive brands as well made the A3 cabriolet (my first Audi) an obvious choice. Overall, a very positive experience - I would recommend this dealer to anyone! More

Great Experience at Jack Daniels My wife & I walked into Jack Daniels Audi and they made us feel at easy. Jamie Levine made it very easy and comfortable to making the right decision. My wife & I walked into Jack Daniels Audi and they made us feel at easy. Jamie Levine made it very easy and comfortable to making the right decision. He explained everything about new and pre-owned vehicles of all models. Very friendly & knowledgeable. We were never pressured to buying something that we were not comfortable with. I would recommend him to anyone buying an audi. Great choice.. More

Pleased After last review I am now very happy. Al was especially nice. I love the new Q7 and overall good dealer. All they need is some refreshments to supple After last review I am now very happy. Al was especially nice. I love the new Q7 and overall good dealer. All they need is some refreshments to supplement the coffee when waiting for service. More