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Jack Daniels Audi of Upper Saddle River
Upper Saddle River, NJ
838 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 838 reviews
May 20, 2017
Rudy is the guy to talk to Rudy presented a fair trade-in price and made the process extremely easy to lease. Rudy didn't pressure me nor complicate my initial intensions on lea Rudy presented a fair trade-in price and made the process extremely easy to lease. Rudy didn't pressure me nor complicate my initial intensions on leasing a vehicle, as well as Matt. They make a great team. I'm satisfied with my purchase. This place is very well designed and the professionalism is superb! More
by Rudy
Employees Worked With
Matt Siderio, Rudy Yagudayev
May 15, 2017
Q7 Purchase Great efficient service. Adam, Franklin, Matt and Kendra worked everything out. Had the car I wanted in less than 24 hours. Paperwork prepared efficie Great efficient service. Adam, Franklin, Matt and Kendra worked everything out. Had the car I wanted in less than 24 hours. Paperwork prepared efficiently. Fair price on my trade as well. More
by Q7guy
Employees Worked With
Kendra Rowan, Sonia Rose, Franklin Crocker, Adam Adamov
May 12, 2017
Great experience Very pleased with my purchase and the easy of the process. Everyone from the Internet dept (Marie) to the Sales Specialist (Rudy) to the Business Mgr Very pleased with my purchase and the easy of the process. Everyone from the Internet dept (Marie) to the Sales Specialist (Rudy) to the Business Mgr (Kendra) were extremely responsive, knowledgeable, accommodating and professional. Was pleasantly surprised at how easy and effortless the process was. Thrilled to be able to drive my purchase off the lot on the same day. More
by Slider62400
Employees Worked With
Kendra Rowan, Marie Sielski, Rudy Yagudayev
May 11, 2017
Painless Just bought a preowned S4. My salesman Robert Cocco was very patient and helpful in making my decision. It felt like I was talking to a cousin. He mad Just bought a preowned S4. My salesman Robert Cocco was very patient and helpful in making my decision. It felt like I was talking to a cousin. He made me feel rite at home. More
by Manomano
Employees Worked With
Robert Cocco
May 09, 2017
Awesome Adam What a wonderful experience I had buying my bucket list convertible! Adam was wonderful...low key, knowledgeable and made me feel comfortable from the What a wonderful experience I had buying my bucket list convertible! Adam was wonderful...low key, knowledgeable and made me feel comfortable from the moment I met him. The perfect salesman! I could not resist! More
by Gladdy
Employees Worked With
Adam Adamov
May 08, 2017
Purchase experience for Audi A6 Overall, the purchase experience was very positive. Everyone at the dealership was very friendly and welcoming. Aside from the normal sales experience Overall, the purchase experience was very positive. Everyone at the dealership was very friendly and welcoming. Aside from the normal sales experience, the team here really stand out on their customer service. I didn't feel like they were forcing or had a hidden agenda; they truly wanted me to leave with a car I desired that on my budget. More
by Gssuarez
Employees Worked With
Matt Siderio, Frank Gebbia, Basia Karaz
May 05, 2017
Excellent customer service couldn't ask for more Customer service and support were excellent the dealers were very friendly and with a wide range of knowledge of the vehicle and service they provid Customer service and support were excellent the dealers were very friendly and with a wide range of knowledge of the vehicle and service they provide i would highly recommend this dealership to friends and family More
by Rankinlleo
Employees Worked With
Sonia Rose, Adam Adamov
May 01, 2017
New Audi I live in the area and have read the reviews. But I can honestly say I in comparison to some my experience was amazing and Matt Bell went above and be I live in the area and have read the reviews. But I can honestly say I in comparison to some my experience was amazing and Matt Bell went above and beyond for me! He by far exceed my expectations. More
by AudiGirl1
Employees Worked With
Matthew Bell, Mike Porreca
May 01, 2017
Rudy is the best Great overall experience. Rudy was a pleasure to deal with. He listened to my needs and was not pushy at all. I will buy from him again. Great overall experience. Rudy was a pleasure to deal with. He listened to my needs and was not pushy at all. I will buy from him again. More
by Robf
Employees Worked With
Rudy Yagudayev
April 13, 2017
Unethical I went into Audi at Upper Saddle River to lease a Q5 with my boyfriend. We negotiated a price and agreed on a deal. First issue we had was the car Mat I went into Audi at Upper Saddle River to lease a Q5 with my boyfriend. We negotiated a price and agreed on a deal. First issue we had was the car Matt Bell had supposedly quoted for us, had a back up camera-- thankfully my boyfriend inquired on the actual car itself and it came to our attention that the car did not have a camera... we then had to negotiate another deal to add the camera. Nonetheless we agreed, and I was told to come pick up the car the same day. The day of pick up, 2 hours prior to our appointment, I get a phone call from the finance manager who's name is also Matthew... he begins to tell me that my credit was ran, without my authorization, prior to adding my boyfriend to the credit application... and for that reason the tier on my lease changed, which ultimately changed my monthly payment by $100!! Total xx. Not only did he run my credit when I specifically told him not to, they made up some lame excuse as to why it was all happening. I told the finance manager I was no longer interested. What a waste of time. I took my business elsewhere that day-- to Audi of Parsippany. I made a better deal there and still ended up with the same Q5 - camera included. I would never go back or refer anyone to Audi of Upper Saddle River. To put it lightly, you guys suck. More
by Nicole Pat
Employees Worked With
Matt Siderio, Matthew Bell
