Jack Daniels Audi of Upper Saddle River

Outstanding Our entire experience at the dealership exceeded expectations. The team was extremely knowledgeable in all makes / models and offered options to suit Our entire experience at the dealership exceeded expectations. The team was extremely knowledgeable in all makes / models and offered options to suit our needs. We will definitely visit again when the need arises and refer to others! More

One of the best experiences I come to this dealership all the time for service. They always was nice, friendly , helpful and always did their best to help you. What really set th I come to this dealership all the time for service. They always was nice, friendly , helpful and always did their best to help you. What really set them apart from any other Audi service center and makes them the best is I came in on a really bad situation for an engine repair and they was able to resolve the negative situation and turn it into a positive situation within 1 day, no hassle, no wait, no excuses , no mess. So from that alone, no other Audi center has been able to meet that high of a quality level that this service center has done. More

Great experience. Very helpful all around. We left with a 2016 Audi A3, but most importantly, we left as happy customers. Thanks to the entire Audi family for working with us and welcoming us i We left with a 2016 Audi A3, but most importantly, we left as happy customers. Thanks to the entire Audi family for working with us and welcoming us in with open arms. More

Horrible sales experience I had a horrible sales experience with this dealership. I found them to not be credible, watch them take every opportunity to take advantage of me as I had a horrible sales experience with this dealership. I found them to not be credible, watch them take every opportunity to take advantage of me as a customer and we're completely unreliable . I would never and I repeat never go back to this dealership again. The entire experience was unlike any I've ever had before. I was Extremely disappointed with the used car staff finance and upper management. I am being as honest and truthful as I can and would never give them my business again. More

Highly recommend I would highly recommend this dealership, specifically Adam Adamov who was very patience and accommodating during my search for the car. After countle I would highly recommend this dealership, specifically Adam Adamov who was very patience and accommodating during my search for the car. After countless emails back and forth, i finally closed the deal on Q7. He never once rushed me and was very helpful over emails by sharing exactly what i wanted. Thanks again, Adam and your team. PS: I'm already in touch with him for a 2nd car. More

Still waiting for refund Placed a $500 refundable deposit on the car I ultimately decided not to buy in late December. It's almost three weeks later and after multiple phone Placed a $500 refundable deposit on the car I ultimately decided not to buy in late December. It's almost three weeks later and after multiple phone calls i still have not been refunded. Had to open a dispute with the credit card company. Would never deal with this dealership again. More

Very easy and simple to deal with. Awesome car. My First Audi. Car is everything and more then I expected. Spiro (Salesman) took care of all my needs and made this an easy purchase. My First Audi. Car is everything and more then I expected. Spiro (Salesman) took care of all my needs and made this an easy purchase. More

Excellent! Jack Daniels Audi has always provided excellent customer service. They are very knowledgeable and helpful, and always make things as easy as possible. Jack Daniels Audi has always provided excellent customer service. They are very knowledgeable and helpful, and always make things as easy as possible. In particular, Spiro has always been extremely kind, flexible, and helpful; he’s always willing to go the extra mile to help out with closing deals on a car, or anything else you need. More

Excellent Amazing experience. Everyone was very nice and helpful. The entire sale was easy and smooth. The staff was really great. I would definitely use them a Amazing experience. Everyone was very nice and helpful. The entire sale was easy and smooth. The staff was really great. I would definitely use them again. More

Easy to work with This was not my first time buying from Jack Daniels. Great organization. It was very easy to work with them. Ask for Spiro he does a great job! This was not my first time buying from Jack Daniels. Great organization. It was very easy to work with them. Ask for Spiro he does a great job! More