Back

Jack Daniels Audi of Upper Saddle River

Upper Saddle River, NJ

4.3
838 Reviews

243 Route 17

Upper Saddle River, NJ

07458

Directions

By Type

Showing 838 reviews

December 14, 2019

Great service from day 1. Derek and team made leasing a new car easy. Would 100% recommend to any new car owners/leaders. Outstanding service throughout. More

by Marmindy
Recommend Dealer
Yes
Employees Worked With
Adam Adamov, Derek Hopson
Dec 16, 2019 -

Jack Daniels Audi of Upper Saddle River responded

Thank you so much for recommending us! We are overjoyed to hear that Derek made it easy for you to get into your new lease. Safe driving from all of us at Jack Daniels Audi of Upper Saddle River!

December 14, 2019

Spiro always makes it happen at JD Upper Saddle River!! Highly recommend this dealership. This is my 4th Audi transaction with JD USR and they never let me down! If your looking for a smooth transaction i More

by bben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy - 5 Stars, Spiro Milliaressis, Cole Tatsuno
Dec 16, 2019 -

Jack Daniels Audi of Upper Saddle River responded

We can't thank you enough for coming back to Jack Daniels Audi of Upper Saddle River for a fourth Audi! It's wonderful to hear that you've always had a positive buying experience working with our team. Happy holidays!

December 13, 2019

2nd time my Audi was brought in for a no heat problem. Problem not taken care of. Need a 3rd visit not happy with outcome More

by cbarnes74
Recommend Dealer
No
Employees Worked With
Samantha
Dec 30, 2019 -

Jack Daniels Audi of Upper Saddle River responded

I'm so sorry that you've had to make multiple visits. We tried to diagnose the concern a couple of times and unfortunately we not able to. I'd like to resolve this for you try to duplicate the problem by doing a cold start. We will reach out to you soon but feel free to call me as well. Thank you, Kief Ridley - Service Manager - 201-252-1500 x1530

December 08, 2019

I just leased a Q7 and Adam Adamov made the process one of the easiest car leasing experience I’ve ever had. Thank you Adam! More

by Pietro Ruggeri
Recommend Dealer
Yes
Employees Worked With
Adam Adamov
Dec 09, 2019 -

Jack Daniels Audi of Upper Saddle River responded

Pietro, thank you for the 5 star review! We are so happy to hear that you enjoyed working with Adam. Providing exceptional service is always the goal here at Jack Daniels Audi of Upper Saddle River, and we couldn't be more pleased to hear that we hit the mark. We will be sure to let Adam know that you enjoyed working with him. Enjoy your Audi Q7!

December 06, 2019

My service experience was excellent, I also had my car detailed which words cannot express how poorly of a job that was done. A very courteous and friendly staff. More

by David
Recommend Dealer
Yes
Employees Worked With
Salvator Apice
Dec 09, 2019 -

Jack Daniels Audi of Upper Saddle River responded

David - While I'm very glad that you are satisfied with the service you received from our team, I'm sorry that your detail was incomplete. I'm going to pass this feedback along so we can address it and provide the best care to our customers moving forward. Thank you for your business! Kief Ridley - Service Manager - 201-252-1500 x1530

December 05, 2019

Exceptional Cole was exceptionally helpful with all my questions and took time to come by my home to help me navigate the technology. And he did this on his day o More

by nanook1218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Tatsuno
Dec 05, 2019 -

Jack Daniels Audi of Upper Saddle River responded

It's wonderful to hear that Cole walked through all the features of your new vehicle so you'll be confident out on the road! Thank you so much for sharing this amazing feedback. We hope you love your new ride.

December 01, 2019

Excellent service from salesman Carlos - answered questions, honest pricing, good advice. Close with finance/management brought an upsell on the extended warranty that wasn’t a good fit and a little More

by Hobie
Recommend Dealer
Yes
Employees Worked With
Adam Zabrocki, Carlos Amaya
Dec 01, 2019 -

Jack Daniels Audi of Upper Saddle River responded

Thank you for mentioning Carlos in your review. I'm glad to hear you found a vehicle at the price that works for you. Thank you for the feedback on the F&I process, much appreciated.

November 27, 2019

Everything was terrific. Got my car in and out in a timely fashion. Also, the video of the service is also most helpful. Really appreciate the quick turnaround More

by johnlahoud
Recommend Dealer
Yes
Employees Worked With
Sammy Aliotta
Nov 27, 2019 -

Jack Daniels Audi of Upper Saddle River responded

Hi John - Thanks for sharing this feedback! It's great to hear that our video updates are helpful to you. we are so glad to know this feature benefits our guests. Hope to see you next time!

November 26, 2019

F-150 Purchase Great experience, great customer service. Very involved staff that makes an effort to help get you what you’re asking for. Would recommend for future More

by nvolpe5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Yagudayev, Yusairi Peralta
Nov 26, 2019 -

Jack Daniels Audi of Upper Saddle River responded

Thank you for the kind review! It means a lot to us that you would recommend us to other buyers. Here at Jack Daniels Audi of Upper Saddle River, we are dedicated to providing an extraordinary customer service experience, and we are so pleased to hear that we hit the mark.

November 25, 2019

Fantastic, easy, simple, just overall great experience. Can’t get better than this. The people are friendly and courteous. This is probably my 12th car or so from jack Daniels and certainly there will be m More

by Gutierrezjack
Recommend Dealer
Yes
Employees Worked With
Neils Jensen, Adam Zabrocki
Nov 25, 2019 -

Jack Daniels Audi of Upper Saddle River responded

We can't thank you enough for your repeat business and longtime support! It means a lot that you can depend on Neils and our team to get you into great vehicles and make the buying process simple. Thank you again!

...
37
...