Jack Daniels Audi of Upper Saddle River

2020 Audi A3 S Last evening I took possession of my new Audi A3 S after having leased a 2017 Audi A3 for the last 3 years This afternoon I returned to the dealership Last evening I took possession of my new Audi A3 S after having leased a 2017 Audi A3 for the last 3 years This afternoon I returned to the dealership to learn more about the features of my car. I had the pleasure of meeting with Cole Tatsuno who educated me on the Navigation system, voice commands, interior lighting and more. I found him to be extremely knowledgeable and the consummate professional. After our nearly 30 minute discussion Cole was kind enough to install my winter mats and take the picture below. I view Cole as a real asset to the team at the Jack Daniels Audi dealership in Upper Saddle River. More

Amazing customer experiwnce Everyone at Jack Daniels USR is friendly, upbeat, and eager to assist you with any questions. My sales rep was easy going and answered all my question Everyone at Jack Daniels USR is friendly, upbeat, and eager to assist you with any questions. My sales rep was easy going and answered all my questions and went above and beyond to make me fee valued and comfortable during my trade in and purchase into my first Audi. It is a welcoming environment and I even met the chief financial officer who was very nice and appreciative of his customers. More

Painless and efficient car-buying experience Efficient / seamless process; highly professional employees - Pete Cassino, Adam Zabrocki and Cole Tatsuno; good customer service; all of them exhibit Efficient / seamless process; highly professional employees - Pete Cassino, Adam Zabrocki and Cole Tatsuno; good customer service; all of them exhibited great patience in explaining each item More

Another thrilled customer ! The Audi dealership staff, most especially Faraz - made our experience easy and effortless. Faraz kept in touch with us through my husbands surgery pr The Audi dealership staff, most especially Faraz - made our experience easy and effortless. Faraz kept in touch with us through my husbands surgery prior to us even buying the vehicle and his personalized attention was what made us come back! His special touch with giving me a keychain that matched my car interior was also special. The manager that assisted with the sales transaction also did his very best to help close the sale. We will definitely come back for another vehicle when it’s time. Thanks Audi team of Saddle River, we appreciate the great service! More

Pleasant experience Ava Park was knowledgeable about her business and easy going during the sales process. She kept me informed without pestering me in the process. She w Ava Park was knowledgeable about her business and easy going during the sales process. She kept me informed without pestering me in the process. She was up front, honest and forthcoming. More

She was professional, knowledgeable and was very quick and responsive. Kimberly explained all the features really well and helped me understand what I should want and where I could compromise. and responsive. Kimberly explained all the features really well and helped me understand what I should want and where I could compromise. More

Welcoming, relaxed atmosphere, no high pressure, thorough in Derek Hopson was a perfect gentleman and a very informative salesman. He spent ample time with me and was very kind. He won my trust and I knew I woul Derek Hopson was a perfect gentleman and a very informative salesman. He spent ample time with me and was very kind. He won my trust and I knew I would be doing business here. Matt Bell also made the experience enjoyable and offered terms that made the deal a good one. Adam Zabrocki closed the deal with financing that made everything clear and precise. More

The dealership is very customer centric and focuses on how they could best cater their customers. Sales team and their finance team are well knowledgeable. My experience with Derek was phenomenal, he is v how they could best cater their customers. Sales team and their finance team are well knowledgeable. My experience with Derek was phenomenal, he is vey humble and patient and will work with you and make you a priority. More

The sales staff at Jack Daniels Audi was impressive. Derek and Kimberly were professional yet personable and very accommodating. They worked with me and was able to deliver my new Q8. I have to say it Derek and Kimberly were professional yet personable and very accommodating. They worked with me and was able to deliver my new Q8. I have to say it was a very pleasant experience. Thanks guys and looking forward to working with you in the future. More

Adam Zabrocki and Peter Cassino made the buying experience very easy. They were professional and responsive. Would recommend to friends. Explained all options clearly and were very concise experience very easy. They were professional and responsive. Would recommend to friends. Explained all options clearly and were very concise More