Jack Daniels Audi Paramus

I truly enjoyed my experience dealing with this dealership you guys are outstanding. I hope you do not lose your quality of service. More dealership needs to be like you.And for people reading thi dealership you guys are outstanding. I hope you do not lose your quality of service. More dealership needs to be like you.And for people reading this review ask for Candida she’s really awesome. My car broke down in New Jersey on my way to Maryland. I had originally got the car serviced in Boston 12 hours earlier; we had the car towed to Jack Daniels Audi, Fairlawn NJ. About 30 minutes before the official opening of the business Candida gave me a call to ask me questions about my car and before I got to the dealership my car was already being looked at. When I got to the dealership she gave me a little bit diagnostics of what was going on and she had informed me that I had more diagnostics to do. I had asked for a loaner car but that was not going to be available for another 3 to 4 hours as the person in charge of it was in due to come in later in the day. I went further to explain to Cándida about my dilemma due to the fact that I was on my way to propose to my now fiancé, she was also in the car with me and totally had no idea what was going on (the proposal). Cándida swiftly spoke to the manager in the most discrete manner to explain the situation to the manager. And in about five minutes she was able to get us a car and my fiancé and i were back on the road. We arrived into Maryland about an hour before time. By the way she said YES, thank you. Candida was able to coordinate with my original dealer in Boston and saw to it that he was going to be responsible for the payment of my repairs which came up to be a couple thousand dollars. she gave the best advice because my original dealer was actually trying to chip out on the repairs which she only told me because she spoke to him.She gave me advice and not in in the way of use my dealership to fix it, she presented several alternatives Incase i did not want to use her dealership. She told me if I wanted it fixed properly these are the things you need to fix and these are other things you need to ask for. After that conversation I felt more comfortable and left my car there for a week, found my way back to Boston using the loaner car that she gave to me and went back for end of the week to pick up my car. More

Dolly was amazing! She was accommodating, patient and diligent. This was, by far, the easiest, most pleasant car buying experience ever. And yes, we’re loving the Q3. diligent. This was, by far, the easiest, most pleasant car buying experience ever. And yes, we’re loving the Q3. More

Dolly was extremely helpful and lovely to work with. Even after my purchase if I had any question she was helpful and eager to please. after my purchase if I had any question she was helpful and eager to please. More

Highly recommend Dolly. She listened to me attentively and provided me with thoughtful advice when I was considering my options this summer. She truly cares about her customers. and provided me with thoughtful advice when I was considering my options this summer. She truly cares about her customers. More

As an eight time Jack Daniel customer, I expected nothing less than excellent service, which is just what I received! Dolly was extremely attentive to comply with all of my preferences to make an excellent less than excellent service, which is just what I received! Dolly was extremely attentive to comply with all of my preferences to make an excellent sale! More

Dolly was AMAZING to work with! She was so helpful in finding my dream car and then when I got it, she spent so much time teaching me how to use it. I still call her with questions and she continues to h finding my dream car and then when I got it, she spent so much time teaching me how to use it. I still call her with questions and she continues to help!! Thank you so much Dolly!!! More

Had a great experience buying from this dealership! Dolly was extremely helpful throughout the entire process and continues to check in to make sure I am satisfied with my purchase. Would highly recommend ja was extremely helpful throughout the entire process and continues to check in to make sure I am satisfied with my purchase. Would highly recommend jack daniels Audi of Paramus! More

Dolly was amazing...professional and thorough! She coordinated with the entire JD Team to make it an incredible buying experience. Highly recommend Dolly and JD. coordinated with the entire JD Team to make it an incredible buying experience. Highly recommend Dolly and JD. More

My recent car buying experience was the best I ever had. Different dealers, different makes, different cities and states, but by far the best service. I worked with Dolly who knew everything about the vehic Different dealers, different makes, different cities and states, but by far the best service. I worked with Dolly who knew everything about the vehicles and the trade, financing, delivery and feature introduction aspects. She even picked me up at home when it was time for me to have my new car. Everything was done right. P.S. Bring Farid back. More