Jack Daniels Audi Paramus

Tal was a pleasure to work with. My husband and I felt very comfortable with him. He knows the car inside and out, is very friendly, honest , responded quickly to all questions I had and helped me to find very comfortable with him. He knows the car inside and out, is very friendly, honest , responded quickly to all questions I had and helped me to find the perfect car for my needs. We stopped by first time on a rainy dark evening just to test the water, he was right there for us and he got the car from the lot, just to explain the features and make us familiar with it. Tal is a very talented sales person. When we came to test drive the car, he took the time to let us drive over to the service department and introduced us to his coworkers there. During our trip, he explained the car, the performance and all features very detailed. The transaction went fast and smooth. We were able to pick up the car the same day. I am driving the Audi A5 Convertible for a months now and I have received multiple e-mails from Tal - just to check how I like it and if I have questions he could answer. He is doing it in a very friendly manner. I would be happy to recommend him to friends and family. I cannot thank him enough for making this transaction a pleasure for us. Great job, Tal! See you around. More

I recently bought a new Audi Q7 and had the pleasure of having Fernando Costa as my salesman. Not only was Fernando very professional and courteous from the very first phone call, he was extremely knowled having Fernando Costa as my salesman. Not only was Fernando very professional and courteous from the very first phone call, he was extremely knowledgeable about the vehicle and the Audi brand as a whole. By the time we left the dealer my husband and I felt as though we had made a new friend. Fernando showed extreme patience and worked with us to get the best deal possible. It was very refreshing to go into a car dealership and have an overall positive experience from beginning to end. I will definitely refer anyone that I know to Jack Daniels who is looking for an Audi but more importantly I will insist that they choose Fernando. Lastly, I would be remiss if I didn't give additional kudos to Arthur. While he was charged with explaining the many features of my new car to me at the end of a business day, he showed me the same patience and diligence as if I was the first customer of the day. A million thanks to Fernando and Arthur and the rest of the staff at Jack Daniels Audi. You all are the epitomy of perfection! More

After almost purchasing a new S4 from a dealer closer to me, I called Jack Daniels just to see if they could beat the deal I had. The salesman Tal Vander told me yes he could and to come in. Expecting a sa me, I called Jack Daniels just to see if they could beat the deal I had. The salesman Tal Vander told me yes he could and to come in. Expecting a sales pitch, I resisted and kept sending emails to get further more concrete information. I decided to visit and he couldn't have been more friendly or knowledgeable. Tal is a relatively young guy but his knowledge of the vehicles, the process and numbers were far beyond what salesman twice his age have. I was very impressed by him. We took a test drive and he went over the numbers with me and left me with a deal similar to the one I had previously but still lesser than a BMW 550xi I was looking at. The next day he followed up and I was still on the fence. He basically gave me a rock bottom deal to get me over the edge. Most salespeople would niggle and chip and try to match, but Tal just beat the deal significantly and without any time wasting or nonsense. I can't tell you how refreshing that was. He answered all my emails extremely quickly and in a very direct and forthright manner. We made a deal, I sent over the paperwork and was approved and ready to go immediately. Delivered on the vehicle a few days later. The delivery process was even more impressive. I have purchased many cars in my life but this was by far the most impressive and thought out delivery I have ever encountered. After a brief visit with Tal I was given over to Arthur who is their dedicated car delivery rep. He sat with me and went over every major feature as if I was a V.I.P from Audi getting a full on demonstration. He was fantastic. This in my mind really sets this dealership apart from every other dealer. I purchased a BMW a few days later for my wife from another dealership and they basically gave me the keys and told me thanks. Afterwards I went through the actual documentation signing process with Terrence who was straight forward, nice and easy going. No big surprises and he was understanding when I went back and forth with the numbers a few times. No surprises to me is the biggest part. Often dealers try to throw in a last minute fee that they gloss over when speedily scrolling down to what your monthly payment is. We finished with Arthur taking me to the case and offering me an Audi accessory of my choice - free of charge. I took a S4 key ring. Seriously best car buying experience I have ever had. I am a difficult buyer I will tell you. I am very knowledgeable myself and very direct. Audi matched me on those aspects. I cannot recommend Tal or this dealership enough. If we are ever in the market for Audi again, you can be sure I will check in with Jack Daniels first. More

My experience with the Audi dealership was a pleasant one. Tiago Was a great salesperson. He did not pressure me, he was very accommodating and got me exactly what I was looking for! I love my new A5 con one. Tiago Was a great salesperson. He did not pressure me, he was very accommodating and got me exactly what I was looking for! I love my new A5 convertible!!! More

Our experience with Jack Daniels Audi was great and I will confidently recommend our saleman Thiago Dasilva to anyone considering an Audi. He is knowledgable, courteous, friendly, polite and not high pr will confidently recommend our saleman Thiago Dasilva to anyone considering an Audi. He is knowledgable, courteous, friendly, polite and not high pressure. He followed up an appropriate amount during the process and has followed up a few times after the sale closed to ensure complete customer satisfaction. The A6 is a very advanced vehicle and Arthur Nicholson was a tremendouse resource in presenting the vehicle's basic operation as well as a terrific overview of the technical capability and functionality of the Audi Connect. There is much to learn about the A6 and it is reassuring to know that Thiago and Arthur are available for ongoing 1:1 support if necedssary. They made the process comfortable and easy and the experience is only surpassed by the thrill of getting behind the wheel of our new A6. We love it! More

Thiago Dasilva was only working at Audi for 2 weeks when I was fortunate enough to get him as my salesperson and I was shocked at how well versed he was on all the Audi Models for his short time there. H I was fortunate enough to get him as my salesperson and I was shocked at how well versed he was on all the Audi Models for his short time there. He is an extremely pleasant, knowledgable and helpful young man. He could not do enough to accomodate me. This young man has a great future in auto sales and is a great asset to Audi. I will definitely recommend him to anyone I know who is considering purchasing an Audi My overall experience from Thiago to the Delivery Expert to the Sales manager was a very pleasant one. I'm sure I will have the same experience dealing with the service department. Sincerely, Linda More

I went to Jack Daniels Audi to specifically look at a used 2010 Acura TSX and upon arrival I met with Terry Axel. Terry was very warm, friendly, and left a lasting impression on me and my boyfriend who used 2010 Acura TSX and upon arrival I met with Terry Axel. Terry was very warm, friendly, and left a lasting impression on me and my boyfriend who came along with me. Although, I purchased an Acura from an Audi dealer Terry provided me with just enough knowledge and info needed for me to feel comfortable with my purchase. This leads me to believe this is probably the "Go To" dealer when purchasing an Audi, as Terry is simply a well versed Car salesmen who is very knowledgeable of cars in general. The customer service I received was great as he stayed in touch with me and never once came on as being aggressive. I visited a lot of dealerships and worked with a lot of salesmen during my search for the right vehicle and Jack Daniels Audi and Terry Axel definitely left a lasting impression. More

My wife and I lost our A4 in Hurricane Sandy and did not look forward to shopping for a replacement. I contacted every Audi dealership in NJ, PA, as well as the NYC dealership and by far was most impressed look forward to shopping for a replacement. I contacted every Audi dealership in NJ, PA, as well as the NYC dealership and by far was most impressed with Jack Daniels Paramus. Terry Axel went above and beyond anything we could have expected. He kept in daily communication, was great responding via email, and found us exactly the CPO A4 we were looking for. He went out of his way to put the A4 on hold for us and offered to drive us to the Dealership to take a look because we were without a car. Terry and Adam, the business manager, worked with us on the price, financing, and additional services offered. A tire blew out on our old A4, and the replacement cost ended up being much more than we thought so we purchased the tire warranty for peace of mind. We also purchased the Audi Care Plus for the 30% discount verus paying for the services a la carte. Wayne, the pre-owned sales manager, and Vin, the parts manager, were also helpful and just as nice to work with. He got us an S-Line badge for the front grill, made sure any questions we had were answered, and just like Terry and Adam, was genuinely interested in our overall satisfaction of our buying experience. We are thankful for everyone's help at Jack Daniels Paramus for turning an unfortunate circumstance of losing our A4 into a truly wonderful buying experience! More

Let me start by saying that every single person that works at this dealership is great I got a Audi A 4 for the price I want the miles I want and the year I want I can't say how Terry and Terren works at this dealership is great I got a Audi A 4 for the price I want the miles I want and the year I want I can't say how Terry and Terrence put such a great deal together I would recommend my kids to go there if you want nice people to work with and get a great car than this is the place to go .Thank You To EveryOne that Works At Jack Daniel Paramus Andrea More

I had a good car buying experience at Jack Daniel's Audi. Tal was very helpful and had a "no pressure" approach to the purchase experience. I'm even surprised as Tal is very helpful to me even after th Audi. Tal was very helpful and had a "no pressure" approach to the purchase experience. I'm even surprised as Tal is very helpful to me even after the sale. If there was any issue they are willing to help. They try to make sure that my experience was a pleasant one. Sam was also very helpful and even stepped in with an issue with the car which wasn't entirely the dealership's fault. Any other dealer would have said that's not our issue but he stepped up, which I commend him for it. I would recommend Jack Daniels Audi for their good customer service. More