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Jack Chrysler Dodge Jeep RAM

Saco, ME

4.1
658 Reviews

824 Portland Road, Route 1

Saco, ME

04072

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Showing 658 reviews

January 04, 2022

They were very courteous and able to work a great deal on my lease payment. I am very satisfied with the way I was treated. More

by Rmorin31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieth Mitchell
Jan 06, 2022 -

Jack Chrysler Dodge Jeep RAM responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

January 03, 2022

Very friendly and courteous. The only negative thing I have to say is the price of an oil change is more than double of what I usually pay. More

by J.Comeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic Cerminara
Jan 06, 2022 -

Jack Chrysler Dodge Jeep RAM responded

Thank you for the feedback. We thank you for your business and look forward to your next visit!

December 30, 2021

I’ve dealt with sales and service for 6 yrs. Service is professional . Some are more knowledgeable than others. Since Prime and IRA have had ownership, working with the dealership had become too be burea More

by Doggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carl Zammuto. Nice person.
Jan 11, 2022 -

Jack Chrysler Dodge Jeep RAM responded

I apologize for your service experience. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you either at cgannett@driveiragroup.com or czammuto@driveiragroup.com Christian Gannett General Manager Carl Zammuto Service Manager

December 29, 2021

Our 2018 ProMaster is a handicap modified vehicle that my son depends on for all his transportation needs. Ira CDJR keeps us on the Road More

by BooVan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandler Chase, Ashley Poirier
Dec 30, 2021 -

Jack Chrysler Dodge Jeep RAM responded

Thank you for trusting our team to take great care of your vehicle! We are thrilled that you have had positive experiences here at Prime Chrysler Dodge Jeep Ram and we look forward to seeing you next time.

December 28, 2021

Excellent service department! Very helpful and reasonably priced. Not long of a waite . Very clean waiting area. More

by Mailmanz!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Gerry , James Dee
Dec 29, 2021 -

Jack Chrysler Dodge Jeep RAM responded

Thank you so much for the great feedback about our service and facilities! All of us at Prime Chrysler Dodge Jeep Ram are grateful to have you as a customer. Hope to see you down the road!

December 05, 2021

Truly amazing sales service at every step. My wife and I drove 5 hours from New York State because the pre-sales service had been so truly amazing. Once on site, James and company were extremely helpful, h More

by Corey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Hatfield, James Dee
Dec 06, 2021 -

Jack Chrysler Dodge Jeep RAM responded

Corey, this is an excellent review! We are thrilled that you had such an excellent purchasing experience, and we're honored that you made the 5-hour trip out to see us! It's great that our team was helpful, friendly, and accommodating. Thanks, from your friends at Ira Chrysler Dodge Jeep Ram.

October 26, 2021

Prime CDJR were exceptional with servicing my Grand Cherokee! Everything from walking into the door and paying for their terrific service! My Grand Cherokee is running like new again! Thanks Scott R More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Reguera, Domenic Cerminara
Oct 26, 2021 -

Tim responded

Domenic and Scott, THANK YOU!!!

Oct 27, 2021 -

Jack Chrysler Dodge Jeep RAM responded

Hi Tim, thanks for the kind words about the team here at Prime Chrysler Dodge Jeep Ram! We're thrilled that we could care for your Grand Cherokee, and we appreciate your kind words about Scott and Domenic. See you again next time!

October 22, 2021

Went in to buy a Ram Big Horn 1500 and Anthony gave me a great deal on a Laramie 1500. I was able to buy a better truck at a price under my budget. Finance department was great as well. They took time to an More

by Brian R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McCullum, Kevin Petty , Anthony Fuller
Oct 22, 2021 -

Jack Chrysler Dodge Jeep RAM responded

Brian, thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Anthony and the Prime Chrysler Dodge Jeep Ram team. Drive safely in your new truck, and we hope to see you back again down the road!

October 17, 2021

Domenic in the service department was very accommodating after an unforeseen delay on my way to my appointment caused me to be late. He worked on the scheduling and the team got my car in and out of the ser More

by JeepOnExploring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic
Oct 17, 2021 -

Jack Chrysler Dodge Jeep RAM responded

Thanks for supporting Prime Chrysler Dodge Jeep Ram! It is always great to see that our team continues to wow our valued guests and keep them coming back to us!

October 14, 2021

Poor customer service over charged and no return call after numerous calls . do not have any service done here. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon, Dominic
Oct 14, 2021 -

Jack Chrysler Dodge Jeep RAM responded

Chris, I would like to apologize for your experience. Our goal is to offer competitive pricing, and if you feel you were overcharged I would like to clear things up and ensure that there wasn't a miscommunication on our end. Customer service is our priority and it is disappointing that you have had trouble reaching our team. I will be unable to find your contact information without a last name, so please give me a call directly at your convenience. Thank you, Carl Zammuto - Service Manager - (207) 423-8991

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