
Jack Chrysler Dodge Jeep RAM
Saco, ME
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I’ve dealt with sales and service for 6 yrs. Service is professional . Some are more knowledgeable than others. Since Prime and IRA have had ownership, working with the dealership had become too be burea professional . Some are more knowledgeable than others. Since Prime and IRA have had ownership, working with the dealership had become too be bureaucratic. Customer Service has devolved into automated voice and texts. And parts has as dismal a supply chain as the federal government. It took me two trips from Portland to Saco for a set of tires when I could have had them installed IN Portland at the tire place where they were bought. NOT fun. Not efficient. And it makes the Service staff look foolish and apologetic. I don’t think I will return to this IRA. More
Truly amazing sales service at every step. My wife and I drove 5 hours from New York State because the pre-sales service had been so truly amazing. Once on site, James and company were extremely helpful, h drove 5 hours from New York State because the pre-sales service had been so truly amazing. Once on site, James and company were extremely helpful, had everything prepared for us by our arrival the next day, and walked us through the entire process. They offered and described add-ons without being pushy and even helped us to coordinate the return of our rental car. Everyone in the office was extremely helpful and courteous, even helping us to install the phone app to connect with our Jeep. We highly recommend James at Prime Auto in Saco, Maine. More
Prime CDJR were exceptional with servicing my Grand Cherokee! Everything from walking into the door and paying for their terrific service! My Grand Cherokee is running like new again! Thanks Scott R Cherokee! Everything from walking into the door and paying for their terrific service! My Grand Cherokee is running like new again! Thanks Scott R., Service Manager and Domenic! More
Went in to buy a Ram Big Horn 1500 and Anthony gave me a great deal on a Laramie 1500. I was able to buy a better truck at a price under my budget. Finance department was great as well. They took time to an great deal on a Laramie 1500. I was able to buy a better truck at a price under my budget. Finance department was great as well. They took time to answer every question and weren’t pushy with add ons! They made everything easy and enjoyable. Thanks More
Domenic in the service department was very accommodating after an unforeseen delay on my way to my appointment caused me to be late. He worked on the scheduling and the team got my car in and out of the ser after an unforeseen delay on my way to my appointment caused me to be late. He worked on the scheduling and the team got my car in and out of the service bay much quicker than anticipated. More