Jack Chrysler Dodge Jeep RAM

The service on my vehicle was fine however I didn’t get the welcoming vibe when I entered the service department to check in for my appointment. There were three personnel working behind computers in the s the welcoming vibe when I entered the service department to check in for my appointment. There were three personnel working behind computers in the service department and it took a few minutes for one of them to acknowledge me More

Visiting Ira CDJR today for a check engine light. My vehicle went in immediately and about two hours of reading passed before the problem was found and the part ordered. This is my first visit outside o vehicle went in immediately and about two hours of reading passed before the problem was found and the part ordered. This is my first visit outside of standard oil change services. Regardless, everything is still met my expectations and I will continue to return. More

Good visit to service dept…had to schedule a follow up for an issue I needed someone to look at and they didn’t but overall the customer service was great. for an issue I needed someone to look at and they didn’t but overall the customer service was great. More

The Gladiator was prepped and ready to go. I made a finance error but Ira stepped-up and assisted me. finance error but Ira stepped-up and assisted me. More

Great service and repaired my truck ahead of the schedule they had set. One of the parts was on back order but somehow they made it happen. they had set. One of the parts was on back order but somehow they made it happen. More

Great friendly and helpful employees very clean and comfortable customer lounge. Very honest people to deal with. comfortable customer lounge. Very honest people to deal with. More

Prompt and accurate service. Very knowledgeable and friendly. Honest in what does or doesn’t need to be done. friendly. Honest in what does or doesn’t need to be done. More

They were very courteous and able to work a great deal on my lease payment. I am very satisfied with the way I was treated. my lease payment. I am very satisfied with the way I was treated. More

Very friendly and courteous. The only negative thing I have to say is the price of an oil change is more than double of what I usually pay. have to say is the price of an oil change is more than double of what I usually pay. More

I’ve dealt with sales and service for 6 yrs. Service is professional . Some are more knowledgeable than others. Since Prime and IRA have had ownership, working with the dealership had become too be burea professional . Some are more knowledgeable than others. Since Prime and IRA have had ownership, working with the dealership had become too be bureaucratic. Customer Service has devolved into automated voice and texts. And parts has as dismal a supply chain as the federal government. It took me two trips from Portland to Saco for a set of tires when I could have had them installed IN Portland at the tire place where they were bought. NOT fun. Not efficient. And it makes the Service staff look foolish and apologetic. I don’t think I will return to this IRA. More