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Jack Chrysler Dodge Jeep RAM

Saco, ME

4.2
655 Reviews

824 Portland Road, Route 1

Saco, ME

04072

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Showing 655 reviews

August 21, 2016

A no hassle purchase We needed a quality used truck to replace one lost in an accident. Michael Kry was friendly, personable and a pleasure to deal with. I would definit More

by Brad06
Recommend Dealer
Yes
Employees Worked With
Gayle Martin, Michael Kry
Mar 27, 2017 -

Jack Chrysler Dodge Jeep RAM responded

I'm so sorry to hear about your accident, but I'm glad that Michael was able to help you find a replacement. We hope you are enjoying your new vehicle, and we look forward to serving you again in the future.

August 15, 2016

Friendly car shopping experience I was specifically looking for a small used car, and Southern Maine had a used 2012 Fiat 500 that I took for a test drive, then ended up purchasing a More

by zoomzoom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kry
Mar 27, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to write about your recent sales experience. We're glad that Michael treated you well, and we hope you enjoy your new Fiat for years to come. Welcome to the Southern Maine CDJR family!

August 10, 2016

great to deal with Michael Kry with great to deal with.He wasn't pushy gave me the deal I was looking for no messing around in and out in about an hr with a 2014 silvera More

by Danny 1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayle Martin, Michael Kry
Mar 27, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you so much for your great feedback, Danny! We're glad that you had such a good experience with Michael, and we hope you're still enjoying your new truck!

July 19, 2016

Experience couldn't be worse! We bought a new van in the fall of 2013 and we were made to feel like our business wasn't needed and actually put them out by showing up with financin More

by 2018 escape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Our salesperson isn't listed.
Mar 27, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you so much for sharing your concerns. We treat our customers' feedback as learning opportunities, and your review will allow us to examine our processes and training, so that we won't make mistakes in the future. I understand that Jason has reached out to you already, but if there's anything I can do further, please reach out to me personally. My email address is: mdibiase@smcdj.com.

June 27, 2016

Where There's a Will, There's a Way! We had such a favorable experience at SMCDJ years ago that we returned for a newer car and had an ever BETTER experience! Much appreciated! More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayle Martin, Kristen Adams, Will Champagne, Tammy Sutherland
Mar 27, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thanks so much for taking the time to share your story, Julie! We're glad that Will, Tammy, Kristen, and Gayle treated you so well, and we're grateful that you came back to us for your recent purchase.

June 22, 2016

Michael Kry is the guy to see!! Mike Kry was very helpful and patient with my boyfriend, my dad, and myself. He was extremely helpful and professional. He asked me questions to get a More

by JColantoni24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayle Martin, Michael Kry
Mar 27, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thanks so much for the great feedback! We're glad that you had such a good experience with Michael, and we look forward to having the opportunity to serve you and your family again in the future.

June 21, 2016

On a scale of 1 to 10, an 11! From the moment we walked on the lot until we drove our new Jeep home, we were thrilled with the level of expertise that our sales associate, Andrew, More

by Joycek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayle Martin, Andrew Ring
Mar 27, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your story! We're glad that Andrew and Gayle treated you so well, and we hope you're still enjoying your new Jeep. Welcome to the Southern Maine Chrysler Dodge Jeep Ram family!

June 14, 2016

Excellent customer service Mike Kry was very helpful and patient with my husband and I throughout our car buying experience with Southern Maine Motors. I would recommend this c More

by Wonderwoman
Recommend Dealer
Yes
Employees Worked With
Gayle Martin, Michael Kry
Mar 27, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you for your kind feedback. We're glad that you had such a good experience with Michael and Gayle, and we hope you enjoy your new car. Welcome to the Southern Maine CDJR family!

May 10, 2016

Nice people, poor pricing and lots of excuses I went into to test drive a 2016 Ram Limited. Sales man, Michael was very nice. The dealership did not have a 2016 in stock, but said they has a 201 More

by Benroy71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raymond Michaud, Michael Kry
Mar 27, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to provide such constructive feedback. I'm very glad that Michael treated you so well, and I apologize for not providing you with a 100% exceptional experience. Its important to us that we receive both positive and negative feedback, as it allows us to focus on areas that may otherwise go unnoticed. Your review allows us to examine our processes and training through the lens of an actual customer experience. Although we fell short this time, I hope to have the opportunity to serve you better in the future.

May 05, 2016

2012 Journey I am still in shock of how easy my purchase was. Drew Ring treated me as you would only hope you would be treated by a salesperson. If we hadn't talk More

by bruce66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayle Martin, Andrew Ring
Mar 27, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thanks so much for leaving your feedback. We're glad that Drew and Gayle made your shopping experience simple and enjoyable! We hope that you are still enjoying your new vehicle, and look forward to having the opportunity to serve you and your family again in the future.

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