Jack Chrysler Dodge Jeep RAM
Saco, ME
Filter Reviews by Keyword
By Type
Showing 655 reviews
Great Custom,er Service! Michael, Will and Matt gave my wife and I stellar customer service. I had been shopping around for a truck for quite some time. When I came across Sou Michael, Will and Matt gave my wife and I stellar customer service. I had been shopping around for a truck for quite some time. When I came across Southern Maine Motors, they offered me the best customer service. Although I didn't find a truck that interested me at the time, they were great at keeping me updated on any trucks and deals as they came up. Because of there service, that is why I decided that during my search I was definitely sticking with Southern Maine Motors. This week they found me a truck with a deal that I couldn't pass up! My wife and I are incredibly happy with the Purchase of our new Ram truck. Also, want to add that we loved working with the lady in the finance department. We got a kick out of her sense of humor! Thank you to all who helped! Happy Holidays! More
They earn my business Things don't always go as planned but during a recent visit this dealership really stepped up to make things right. Jessica was awesome from start to Things don't always go as planned but during a recent visit this dealership really stepped up to make things right. Jessica was awesome from start to finish. When an issue came up in the process she handled it professionally and quickly. The Service Manager, Jason, went above and beyond to turn a potentially bad experience into a great one. I recommend this dealership and service dept. to anyone looking for reliability and a good group of people to deal with. More
Wonderful experience ! We had a wonderful experience at this dealership, no pressure , (we didn't feel like there was a feeding frenzy in the shark tank! ) Thank you so much We had a wonderful experience at this dealership, no pressure , (we didn't feel like there was a feeding frenzy in the shark tank! ) Thank you so much Dylan Conley, Gayle Martin and James Welch for the wonderful buying experience, we will certainly recommend this dealership to all our friends! More
Got the job done This visit was for routine service. Took my truck in promptly and finished the work in a little over an hour. Everything was discussed thoroughly. Not This visit was for routine service. Took my truck in promptly and finished the work in a little over an hour. Everything was discussed thoroughly. Not much more to say... More
wonderful experience My husband and I just purchased a Jeep Renegade Latitude, bright yellow. We met Dylan and he provided very friendly customer service and hassle free My husband and I just purchased a Jeep Renegade Latitude, bright yellow. We met Dylan and he provided very friendly customer service and hassle free atmosphere. We have never purchased a vehicle in so little time . We were on our way home from work at 5 pm and stopped in, Dylan brought the vehicle to the facility door, we went for a test drive, and before we knew it, we were riding home with our new vehicle by 8:30 we were home. Fast, friendly and informative. Great experience, thanks a million. Its only been a couple of days and I enjoy the vehicle more each day as I become familiar with all the features this little vehicle has to offer. More
Excellent, prompt service for my 2007 Grand Cherokee Laredo Brought it in to replace ignition switch(recall). Got in right away, the young lady who waited on me in the service department could not have been mor Brought it in to replace ignition switch(recall). Got in right away, the young lady who waited on me in the service department could not have been more helpful, professional and competent. This is the kind of service that keeps customers coming back. More
Another great deal. We leased a 2017 Pacifica Passenger Van from Eric Bonnette. This was our 3rd lease from Southern Maine Motors. Each one of our experiences with SMM ha We leased a 2017 Pacifica Passenger Van from Eric Bonnette. This was our 3rd lease from Southern Maine Motors. Each one of our experiences with SMM has been fantastic. The team has always tried to meet our needs concerning payments with which we are comfortable. Also, after leasing, the service department has been very responsive and personable. Highly recommend this dealership to everyone. Conrad Berthiaume More
Great Experience We were in the market for a used truck and visited multiple dealers in the area. This was the last place we stopped on the way home and we are so glad We were in the market for a used truck and visited multiple dealers in the area. This was the last place we stopped on the way home and we are so glad we did. Our salesman Dylan was polite, helpful and not the least bit pushy. We found a truck we were interested in and they were able to get it to a price we felt was fair. Once again there was no pressure or guilt laden spiels about how much the dealership "had into it" or what a great offer they were giving us. It was professional and reasonable throughout the process including the final agreement which was completed with the manager who also was incredibly professional and polite. The icing on the cake was Kim in finance. She was so personable and pleasant and didn't hassle us when we passed on the extra warranties and offers. She was efficient with getting our paperwork together and explaining everything along the way. I cannot say enough about what a positive experience we had here with everyone involved. We will definitely be back and would highly recommend them to anyone in the market for a car. More
Great experience purchasing new Had a great buying experience! Home for us is 3 hours away from the dealership and Michael took all our info and gave it to Kim so that when we arriv Had a great buying experience! Home for us is 3 hours away from the dealership and Michael took all our info and gave it to Kim so that when we arrived we would be able to finish the sale quickly - arrived at 6:45PM and they close at 8PM. Only had to spend 15-20 minutes with Kim who was also wonderful. He was very knowledgeable and helpful, wonderful to deal with! Have bought many new vehicles and this was one of the best experiences we have had. Will be back in a year to but a Ram pickup even it we have to travel 3 hours! Still working with him to get passenger side running light/directional light replaced as it has water inside it - noticed when going over vehicle with Michael when we purchased it. Service was closed at that time. Know that it will get worked out. More
Great service experience yesterday. Service staff are professional, knowledgeable and friendly. Work actually took a little less time than anticipated. Waiting experience yesterday. Service staff are professional, knowledgeable and friendly. Work actually took a little less time than anticipated. Waiting in the "customer lounge" was comfortable. More