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Jack Chrysler Dodge Jeep RAM

Saco, ME

4.1
658 Reviews

824 Portland Road, Route 1

Saco, ME

04072

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Showing 658 reviews

April 08, 2017

Easy, no hassle and to the point This was the best car buying exercise car I've ever exerpeinced. Vincent was quick and very responsive. Two thumbs up for Southern Maine Chrysler Dodg More

by Jcote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Cucco, Vincent Oddo
Apr 18, 2017 -

Jack Chrysler Dodge Jeep RAM responded

We're super glad that your experience was a pleasant one, and thanks for taking a moment to share your story. Welcome to the Southern Maine Chrysler Dodge Jeep Ram family!

April 07, 2017

Outstanding Assistance Purchasing a vehicle from Southern Maine Motors was smooth sailing! I walked into the dealership not knowing what would come of it and left more then More

by s_hudak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Giogaia
Apr 18, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thanks for taking a moment to write about your recent visit! I'm so glad that Louis made your experience a good one. We hope you enjoy your new Cherokee, and we look forward to working with you again in the future.

April 04, 2017

Outstanding Assistance without the peessure Last night Mike worked with us against the odds in an effort to get me into a great car. His low pressure, relaxed attitude was great and welcoming w More

by Cbelle24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kry
Apr 18, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thanks for your awesome review! I'm so glad that Mike treated you well. We hope to have the opportunity to work with you again in the future.

April 03, 2017

Outstanding experience I am a long time customer of Southern Maine Motors, having bought now 5 vehicles from them. I am always impressed with this neighborhood dealer, that More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Dowd and Kim Cucco (somehow made spending money on extended warrantee fun :) )
Apr 03, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you so much for your loyalty, and for the great feedback! We're glad that Jack and Kim made your sales experience enjoyable, and we hope your son continues to enjoy his new vehicle!

April 03, 2017

Outstanding My husband and I walked into the dealership today with our credit not being at its best. The sales team worked hard to get us in the vehicle we wanted More

by Dodgered
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kry, Kim Cucco
Apr 05, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you so much for the awesome review! Its great to hear that Michael and Kim treated you so well. We enjoyed working with you. Welcome to the Southern Maine CDJR family!

March 26, 2017

Good Price, No Service or Support Really a very mixed bag buying my new Jeep here in Feb 2017. Pro: - Price. Honored the TrueCar price without a hassle at all. - Sales: Louis wa More

by Webini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Louis Giogaia
Mar 28, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you for taking the time to provide such a thorough review. I'm so sorry that we did not provide an exceptional customer experience, as this is what is expected during every guest interaction. We treat our customers' feedback as learning opportunities, and yours will allow us to examine our processes and training through the lens of an actual customer experience. Although we fell short this time, I hope to have the opportunity to serve you better in the future. If there's anything I can do, please reach out to me personally. My email address is: mdibiase@smcdj.com.

March 26, 2017

Buying used Go there if you don't mind them trying to screw you on your trade.... their low ball offers are ridiculous and insulting , not My way of doing busine More

by Zeusv2727
Recommend Dealer
No
Employees Worked With
Matt DiBiase, Eric Bonnette
Mar 27, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Hello- I apologize that we were not able to reach an agreement on trade figures. Id like to help you out and review the vehicle again. Please email dbelliveau@smcdj.com Sincerley, David Belliveau Sales Manager

March 23, 2017

disappointed in sales man I purchased a new jeep grand Cherokee recently. Everything went smooth except when I showed up to pick up the car on Monday, my salesman wasn't there More

by marina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack ? , Louis Giogaia
Mar 28, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to write about your recent purchase. I'm sorry that you did not experience exceptional customer service, as this is what is expected every time. I'm glad that Jack treated you so well, and I hope that you are enjoying your new Jeep. If we can be of any further assistance to make sure you are comfortable with any of the features your new vehicle has to offer, please let us know.

March 20, 2017

I had a great experience I would give them a five star review salesman Doug was gray with the car I went down to see for a test drive you told me what they give me for my ca More

by fossjrrobert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug M
Mar 28, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thanks for taking the time to write a review about your recent sales experience! We're glad that Doug treated you so well, and we hope you are enjoying your new car.

March 11, 2017

The best Dealership tto have service done. I called for an appointment and it took no time at all, I arrived a little before my appointment, they took it right in. I met with Will Champagne, wh More

by O'Bie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayle Martin, Kristen Adams, Will Champagne, Roger Nadeau
Mar 28, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to write about your recent service experience. We're glad that Kristen treated you well and that Will followed up too. We hope you're still enjoying your Jeep, and we look forward to serving you again in the future!

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