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Jack Chrysler Dodge Jeep RAM

Saco, ME

4.1
657 Reviews

824 Portland Road, Route 1

Saco, ME

04072

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Showing 657 reviews

June 24, 2017

Professional support in tune with my needs. Tammy Sutherland and the team at Southern Maine Motors made my car buying experience a pleasure. I had been speaking with 8 dealerships in Maine and More

by John Fenton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt DiBiase, Tammy Sutherland, Kim Cucco, Jenna Wise
Sep 11, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you for the nice review, John. Its good to know you chose us out of so many, and that Tammy, Matt, and Jenna were able to make the experience a pleasant one. Enjoy your new Pacifica and welcome to the Southern Maine Motors family!

June 24, 2017

Friendly staff, low pressure I went in to Southern Maine Motors with a pretty good idea of what I wanted, and I did not feel pressured at any step of the process. I met Jack who More

by Rickyp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Sutherland, Jack Dowd
Sep 11, 2017 -

Jack Chrysler Dodge Jeep RAM responded

We can tell from your rating that you weren't 100% satisfied, so we're sorry for not entirely meeting your expectations, but it is good to hear that Jack and Tammy treated you so well. Welcome to the Southern Maine Motors family, and we hope you're enjoying your new truck!

June 22, 2017

I love my CHEROKEE Found myself having to buy a car, due to an accident of someone T-Boning me!! My car got totaled, which I was very unhappy.... I had a rental for a w More

by nheyner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayle Martin, Dirk Yeaton
Sep 11, 2017 -

Jack Chrysler Dodge Jeep RAM responded

First of all, I'm sorry to hear about the accident, but I'm glad we were able to help you find the right vehicle for you. Welcome to the Southern Maine Motors family, and we hope you're enjoying your new Cherokee.

June 19, 2017

Spectacular Experience The folks here are friendly, informatively and will do all the can to make a deal work for you. Dirk was a pleasure to work with; took all his time an More

by Bambi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David - Finance, Kim Cucco, Dirk Yeaton
Sep 11, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you for the kind words. I'm glad that Dirk and David made the buying experience a good one. Congratulations on your purchase and welcome to the Southern Maine Motors family!

June 12, 2017

Excellent Experience! I was very nervous about buying a vehicle. Dirk was reassuring, knowledgeable and patient at every turn. It was a professional but calming pace and ev More

by jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayle Martin, Dirk Yeaton
Sep 11, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your experience with us. I'm happy to hear that Dirk and Gayle made it a pleasant one. Congratulations on your new Jeep, and welcome to the Southern Maine Motors family!

June 12, 2017

Mike Kay was our sales guy Mike was very nice. Accommodating to my kids. My husband too. He explained the features to us and showed all the little buttons.... of course i might More

by ELIZABETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin is always super nice and helpful. I have been taking the Jeep there for services and I tend to seek her out to deal with., Kristen Adams, Michael Kry
Sep 11, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Elizabeth, you're absolutely right. It should not take that long to purchase a car. There are sometimes elements that are beyond our control, such as waiting bank responses, that contribute to it, but there are also things we can do on our end to make it better as well. Thank you for being so honest with us. Your feedback helps us to improve our processes, which will in turn, make for a better experience in the future.

June 09, 2017

Perfect car buying experience.. This is my second vehicle purchase from these guys, it was their proffessionalism, knowledge, and selection, that brought me back to them. Jack Dowd More

by Matty Mitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayle Martin, Jack Dowd
Sep 11, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you so much for the nice feedback, Matty! We will be sure to share kind words with Jack and Gayle. They work very hard to make the buying experience perfect for every customer and it means a lot to know they did well. Best wishes and enjoy that new Charger!

June 05, 2017

Great experience! Everything was a wonderful experience with this dealership from the moment we pulled in to the moment we left. We were able to look around without an More

by Lindsay266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kry, Kim Cucco
Sep 11, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thanks for writing such a nice review, Lindsay! We're glad that Michael treated you so well. He's one of our best. Enjoy your new Ram, and welcome to the Southern Maine Motors family!

June 01, 2017

Great experience!! Tammy worked with us during the purchase process and was very friendly and helpful!! Once a deal was negotiated, we worked with Kim and I honestly can More

by DaisyHeebs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Sutherland, Kim Cucco
Sep 11, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your experience with us. It's so good to hear when our team can go above and beyond what is expected. Enjoy your new Cherokee, and welcome to the Southern Maine Motors family!

May 31, 2017

EXCELLENT SERVICE! Best service we've ever experienced buying a car! Thank you Eric Bonnette! So helpful and appreciated! Eric is a great listener, informative and a More

by Pacificalover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bonnette
Sep 11, 2017 -

Jack Chrysler Dodge Jeep RAM responded

Thank you for the nice review. I'm glad that Eric made your buying experience a good one. Congratulations on your purchase and welcome to the Southern Maine Motors family!

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