Jack Chrysler Dodge Jeep RAM
Saco, ME
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New Jeep Purchase I recently was able to purchase a new vehicle and decided on buying a Jeep. I met Michael outside in the rain by the entry doors. He was extremely f I recently was able to purchase a new vehicle and decided on buying a Jeep. I met Michael outside in the rain by the entry doors. He was extremely friendly and approachable and offered to help me look for the perfect vehicle. He sat down at the computer and went through the inventory with me until we found the vehicle I was interested in checking out. He never tried to steer me to any particular vehicle but was interested in finding out what type of things I wanted in a vehicle and showed me what they had in their inventory that met my wants and needs. From there we went and test drove the vehicle. I found him to be extremely pleasant and very knowledgeable about the vehicle. After the test drive we discussed purchase vs lease and trade-in value of my vehicle and the selling price with the trade-in. I was on a bit of a time crunch and had to return back to work so he made sure the preliminary paperwork was completed and given to finance to get the back loan rate for me. I told him I could come back the next day to finish up so he let me take the vehicle home while they ironed out the financial details. When I returned the next day, he was working with another customer but made sure I got to finance then brought me out to the vehicle and went through everything more thoroughly and made sure I understood the features and answered all of my questions. I was very impressed with his working knowledge of the vehicle. He asked my permission to contact me again to make sure everything was going ok and to be available to answer any questions. He also indicated I could contact him at any time if I had any questions as well. I really enjoyed my experience and would highly recommend Michael and Southern Maine Chrysler Dodge Jeep Ram to anyone in the market for a new or used vehicle. More
2017 Ram 2500 slt I met Mike Kry showed him the 2500 I was looking at. I pretty much knew what I wanted and he could tell, real easy to work with, seemed genuine and no I met Mike Kry showed him the 2500 I was looking at. I pretty much knew what I wanted and he could tell, real easy to work with, seemed genuine and not pushy. I was in and out in a couple hours, my first truck and actually first new vehicle. Charles More
Smooth & friendly service We were very pleased with the service we received. Our sales person Michael Kry was very knowledgeable of the vehicle. He took the time to explain eve We were very pleased with the service we received. Our sales person Michael Kry was very knowledgeable of the vehicle. He took the time to explain everything about the vehicle and how everything works. We purchased a 2017 Jeep Cherokee Latitude today from Michael. I will definitely recommend Southern Maine Motors and Michael Key to anyone wanting a hassle free experience. Thank you for your time today Michael. More
salespeople Michael Kry was great,seemed very knowledgable and personable,no pressure unlike other salespeople i delt with in recent weeks,he left us alone until Michael Kry was great,seemed very knowledgable and personable,no pressure unlike other salespeople i delt with in recent weeks,he left us alone until we were ready to talk,this is ideal,at least for us,other salespeople should take note,nothing worse than a pushy salesperson,turns me against the dealership! More
Great Experience, Great People! I had a great experiences with Southern Maine Chrysler Dodge Jeep Ram thanks mostly to the professional and caring work of Tammy Sutherland, my salesp I had a great experiences with Southern Maine Chrysler Dodge Jeep Ram thanks mostly to the professional and caring work of Tammy Sutherland, my salesperson. Tammy bent over backwards to work within my budget and put me in the car of my choice, I was impressed by her sincere desire to help me out of a tough situation. My car had to be towed to the dealership and required another engine after overheating and losing it's coolant on the highway. It never left the service department so I needed another car. I explained to Tammy my budget and she worked within those parameters and accommodated me every step of the way, including allowing me to take the car I purchased from her (2015 Subaru Impreza) to our local Subaru service techs for an exam. It checked out perfectly. I was impressed with the fact that she permitted me to take the car overnight to do this. When I had confirmed the car's worthiness, I was happy to complete the deal with Tammy and brought the car back to them with check in hand. The purchase went very smoothly and enjoyably under very difficult circumstances with my car not worth the cost of its repair. I never felt she took advantage of that in the negotiations of the car I purchased. Quite the opposite. She seemed to bring a sincere and genuine interest in my needs, budget and desires for a replacement vehicle. I was very impressed with her, the service team (particularly Service Advisor Curt Mathison). Bad situation made great by these folks. A very personal experience, not business as usual. I'd highly recommend Tammy, Curt and the entire team at SMM, More
Always great service I summer in Maine and try to schedule my repairs while there because of the excellent service offered by Southern Maine Motors. They offer a good shu I summer in Maine and try to schedule my repairs while there because of the excellent service offered by Southern Maine Motors. They offer a good shuttle service and have twice offered a loaner car when repairs went beyond a day. Their communications are good in explaining the service issues, they are always friendly, and their waiting area is comfortable with wireless internet, TV, coffee, and popcorn. I assume their quality of work is excellent because I have never had a return visit on any repair. More
A happy satisfied customer Tammy and Gayle were both very helpful, personable, and accomodating. I was able to get everything I needed at a great price. I would recommend them t Tammy and Gayle were both very helpful, personable, and accomodating. I was able to get everything I needed at a great price. I would recommend them to anyone in the market for a new vehicle! More
Great experience You won't go wrong picking southern maine motors! Michael is a great sales man, he did everything to make sure we were happy customers! Would highly r You won't go wrong picking southern maine motors! Michael is a great sales man, he did everything to make sure we were happy customers! Would highly recommend buying your car here! More
Simple oil change and tire rotation Had a problem with another tire service center destroying my wheel studs but SMCDJR repaired the issue back in March. There was a residual problem th Had a problem with another tire service center destroying my wheel studs but SMCDJR repaired the issue back in March. There was a residual problem that they detected and repaired. Took a long day trip to test their work and my Jeep is better than new. There is nowhere else to go for service in the area. Customer for life. Thanks guys. More
"wonderful' The customer service provided went beyond what anyone would expect. I had to look for a new car because of a car accident and being apprehensive to ev The customer service provided went beyond what anyone would expect. I had to look for a new car because of a car accident and being apprehensive to even drive Dirk was the most patient with me and all my questions. He knew I needed safety as well as wanted to have my dream vehicle. After having 2 accidents that aren't your fault you tend to realize that you should get something you actually want. So I thank you for making it happen. More