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Jack Chrysler Dodge Jeep RAM

Saco, ME

4.1
658 Reviews

824 Portland Road, Route 1

Saco, ME

04072

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Showing 658 reviews

July 23, 2020

Not too happy, scatter brain sales manager, asked about a couple things still got no answers , not a good experience, volume dealers not good shopping More

by renegade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Gannett
Jul 23, 2020 -

Jack Chrysler Dodge Jeep RAM responded

Our team takes pride in offering excellent service for customers so I am surprised to see your feedback. I'm very sorry for leaving the wrong impression and I'd like to step in here to try and earn back your business. I won't be able to get in touch without your last name so please consider giving me a call. Thank you, Joe McCullum - General Sales Manager - 207-282-4101

November 07, 2019

I called to review a service estimate for an already scheduled upcomming appointment. Service advisor Andrew should not be dealing with the public. He was extremely rude and combative over the phone to More

by N2168w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew
August 01, 2019

not the same service since Prime bought it This dealership was amazing when it was Southern Maine CDJ, but now that it is Prime it's just not the same. I used to recommend them to everyone! S More

by kstanley133
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chandler
Aug 01, 2019 -

Jack Chrysler Dodge Jeep RAM responded

Kristin, I read your review on Google and on Dealerrater, and I apologize for the experience you had in Service. I know you have been coming to the dealership for service long before Prime purchased the store. Please contact me directly and I will help get to the bottom of what happened. You can reach me directly at 603-957-1449 or crocha@driveprime.com. Thanks, Chuck Rocha.

June 30, 2019

Wonderful Tammy was AMAZING! She mad the entire experience easy, valuable and a pleasure. Thank you, Tammy! And, they have the nicest bathroom for customers aro More

by amynovak1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Sutherland, Jenna Wise
Jul 01, 2019 -

Jack Chrysler Dodge Jeep RAM responded

We are so happy our Prime Chrysler Dodge Jeep Ram team earned your five stars, thank you! It's great to read your positive feedback about Tammy and I hope we see you again soon.

May 16, 2019

Awesome!! Thanks Prime Tammy the sales rep was professional polite and has a great sense of humor. She made buying my truck a great pleasure would recommend her to any and a More

by Boudreau,Russell546
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Sutherland
May 17, 2019 -

Jack Chrysler Dodge Jeep RAM responded

Welcome to the Prime Chrysler Dodge Jeep Ram family, Russ! We are overjoyed that Tammy made your truck-buying experience enjoyable. Thank you for your business!

April 21, 2019

Now I’m a Jeep owner Friendly service. Repeat buyer. Now I can finally say I own a Jeep!! Rather stay with a local business than travel far away for more money More

by girouxbob
Recommend Dealer
Yes
Employees Worked With
Michael Kry
Apr 21, 2019 -

Jack Chrysler Dodge Jeep RAM responded

Congrats on your new Jeep! We're so thankful you chose to purchase another vehicle with us at Prime Chrysler Dodge Jeep Ram. We look forward to taking excellent care of you when it's time for your first oil change.

April 20, 2019

A great experience! I really can’t say enough about the team at Prime. From the moment we walked in until we were handed our new keys, we felt like we were their top prio More

by James2582
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kry, Ron McIntyre, Chris Finley
Apr 22, 2019 -

Jack Chrysler Dodge Jeep RAM responded

And thanks for leaving such a great review, James! There's nothing better than driving home in your new ride. Thanks for visiting Prime Chrysler Dodge Jeep Ram!

April 20, 2019

A wonderful buying experience! Staff were great! Listened to our wants & desires to assist us with getting into our Jeep at a price we could afford! We would absolutely recommend mi More

by Jdavis1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike kry
Apr 21, 2019 -

Jack Chrysler Dodge Jeep RAM responded

Your recommendation means everything to us, thank you. It sounds like Mike to excellent care of you during your purchase experience. Thank you for choosing Prime Chrysler Dodge Jeep Ram.

April 16, 2019

Great Day Amazing experience Toni was awesome would recommend going iif you are looking for a Jeep! Very happy with our purchase and would go there again in th More

by Jakesam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toni, Jenna Wise
Apr 17, 2019 -

Jack Chrysler Dodge Jeep RAM responded

Congrats on the purchase of your new Jeep! We're thrilled you chose Prime Chrysler Dodge Jeep Ram to make your purchase. We appreciate this terrific review and hope to see you back for your first oil change!

April 12, 2019

Excellent experience. The team at Prime worked hard to make me happy and get me into my new truck. The sales and Finance people are top notch. More

by ShawnDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kry
Apr 12, 2019 -

Jack Chrysler Dodge Jeep RAM responded

Hi Shawn - Happy customers are our goal so we loved reading your review! Congratulations on your new truck. We hope to see you for your first oil change.

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