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Jack Chevrolet

Saco, ME

4.9
420 Reviews

884 Portland Rd

Saco, ME

04072

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Showing 420 reviews

November 16, 2021

Excellent service. Waiting for a part to come in and will be serviced right away. Very friendly atmosphere More

by Puppa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Furlong, Steven Alward, Mike Condon
Nov 17, 2021 -

Jack Chevrolet responded

Thank you for choosing Jack Chevrolet Cadillac for your service needs! We are grateful for your business and we hope to work with you again in the future. Have a wonderful day!

November 09, 2021

After being encouraged not to write a bad review, by the general manager Mike. I was compelled to write one. Communication internally is not the best. Put my old plates on the new car, 3 weeks later I rec More

by Mobrien616
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Gibel, Gary Pazmany
Nov 09, 2021 -

Jack Chevrolet responded

Our goal is to provide a seamless and straightforward buying experience for our guests and it certainly sounds like we let you down. I want to apologize for the confusion surrounding your license plates and understand how concerning this is. Unfortunately, out-of-state registrations occasionally can get complicated. I will certainly look into where the miscommunication could have occurred in order to prevent a situation like this from happening again in the future. In the meantime, if there is anything else I can help you with, please feel free to give me a call at your earliest convenience. Kindly, Mike Gibel - General Manager - 207-284-5986

November 09, 2021

For the last two years, I have been bringing our car to get serviced here, since we bought from here. This was until they changed my scheduled appointment without telling me. Then they quoted me one price More

by mc986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Nagorniak
Nov 10, 2021 -

Jack Chevrolet responded

I apologize for any miscommunication regarding your scheduled appointment and the price of your service. It is our goal to deliver a seamless and straightforward experience for our guests, and it is never our intention to mislead them. I would appreciate another opportunity to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please don't hesitate to give me a call. Thank you, Mike Gibel - General Manager - 207-284-5986

November 07, 2021

Repairs completed and on time with additional work requested staff professional and very courteous I would recommend to friends and family More

by Markbachelder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna, Jeremy Furlong
Nov 07, 2021 -

Jack Chevrolet responded

We are thrilled to see that our team completed your recent service appointment in a timely and professional manner, Mark. Thanks for choosing Jack Chevrolet Cadillac!

November 04, 2021

This visit they were very helpful one person in particular I could speak for the others but I won't More

by pawlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna
Nov 04, 2021 -

Jack Chevrolet responded

Thanks for leaving us a review. We're pleased that our team was helpful. I'd like to hear from you about how we can provide a 5 star experience moving forward, so if you're willing, please give me a call. Best, Mike Gibel - General Manager - 207-284-5986

November 01, 2021

I walked in on Saturday morning after speaking with Derek. I am 19, and I did not feel like Derek looked at me as if I was just a young kid walking in. Instead he took extra care and was very patient. More

by Justin Hemingway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Turner, Derek Hall
Nov 01, 2021 -

Jack Chevrolet responded

Hi Justin - We are delighted that you had such a stellar experience working with Derek! He is a valuable member of our team and we will pass along your glowing feedback to him. Thank you for giving Jack Chevrolet Cadillac your business, we wish you safe travels ahead!

October 08, 2021

Only NEG. aspect, unaware any other wk being done other tan installation of stereo. No one approached Me on amt⏰ or that other work was being seen to. It is appreciated yet I had blood work I needed to g More

by Aaron
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony and ??Mark????, Gary Pazmany, Steven Alward
Oct 08, 2021 -

Jack Chevrolet responded

Aaron - We want guests to be confident in our services and I sincerely apologize if we fell short in any way. We would be more than willing to discuss any concerns together. Please don't hesitate to give us a call. Thank you, Mike Gibel - General Manager - 207-284-5986

Oct 11, 2021 -

Aaron responded

Thank You for response and hopefully understanding. I have a concern with the shifting. Having trouble with reverse locking in and seems shifting into other gears isn’t smooth as should be. Reverse especially doesn’t lock in appropriately. Has ended up grinding on more than one occasion. Please send a time to schedule so as to find what the issue is. I’ve been driving a stick for 35 Years. Thank You Aaron DiFillipo. 233-1427

October 07, 2021

Warm welcome, friendly. We were so excited... I can tell you Jack Chevrolet is one of the best dealer in Maine. More

by Jay Matondo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gibel, Gary Pazmany, Derek Hall , Richard Mayerson
Oct 07, 2021 -

Jack Chevrolet responded

All we can say is - wow! Thank you for the wonderful feedback. We are so happy our commitment to our customers stood out to you. Thank you for choosing Jack Chevrolet Cadillac, Jay. Safe travels!

October 07, 2021

Wonderful Service Team. Always take care of me, my car & budget & always timely Thank you 😀 More

by eblee13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Furlong, Steven Alward, Mike Condon
Oct 07, 2021 -

Jack Chevrolet responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Jack Chevrolet Cadillac team. Drive safely, and we hope to see you back again down the road!

October 01, 2021

Traveling to Maine for vacation and had unexpected brake issue. Jack Chevrolet fit me in , diagnosed the issue and fixed it promptly. Thanks! More

by Aglick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Furlong
Oct 01, 2021 -

Jack Chevrolet responded

Thank you for the great review! We are happy to hear that the team was able to assist with your vehicle and get you back out on the roads. We appreciate you taking the time to share and are wishing you safe travels!

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