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Jack Chevrolet

Saco, ME

4.9
426 Reviews

884 Portland Rd

Saco, ME

04072

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Showing 426 reviews

December 27, 2021

The truck has been in for drivetrain vibration twice before. This visit was my first experience with Brianna and she knocked it out of the park. The truck is fixed properly and she was also able to get More

by Joemccrann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna
Dec 28, 2021 -

Jack Chevrolet responded

It's wonderful to hear Brianna was able to assist you so seamlessly from start to finish! We couldn't agree more that the Jack Chevrolet team goes above and beyond to help our guests and it's great to hear this stood out to you. Safe travels!

December 23, 2021

work done with satisfaction and done on time. And communication was very Good. Thumbs Up. More

by gksaw50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Nagorniak and Kyle S.
Dec 26, 2021 -

Jack Chevrolet responded

We're glad to hear our service checked all the boxes! Thank you for the great review and for trusting Jack Chevrolet with the job - we appreciate it!

December 18, 2021

Brianna was exceptionally pleasant and very knowledgeable. I was in and out of the service dept. in a little over an hour. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Friend, Brianna Labella
Dec 20, 2021 -

Jack Chevrolet responded

Hi Jim - We are thrilled that Brianna and the team could deliver such efficient service and friendly customer care! Thank you for trusting Jack Chevrolet with your business, we hope to see you again down the road.

December 18, 2021

Appointment was done on time and work was good a little less money than they told me More

by drywall8275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna
Dec 19, 2021 -

Jack Chevrolet responded

Our goal is to exceed your expectations, and it's lovely to hear we're succeeding. Thank you for taking the time to share some positive feedback about your recent visit to Jack Chevrolet, and we wish you safe travels until we see you next!

December 14, 2021

The service department at Jack is amazing, they always do a great job!! Brianna took great care of my issue, she was prompt in contacting me and keeping me up to date with status updates More

by ian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dejan Nikolic
Dec 14, 2021 -

Jack Chevrolet responded

Hey Ian! It's great to hear that Brianna is our star employee and has always taken care of your automotive issues in a timely way. We appreciate your business and hope to see you again next time here at Jack Chevrolet!

December 03, 2021

A-1 service! Awesome dealership. They are always professional and courteous.There prices are fair and the repair is done right the first time. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Allie, Gary Pazmany, Dejan Nikolic, Jeremy Furlong, Steven Alward, Mike Condon
Dec 03, 2021 -

Jack Chevrolet responded

Thanks for the rave review, Jim, and for the kudos for the Jack Chevrolet Cadillac team! It's validating to know that we're delivering great service at the right price. Drive safely - and we'll see you again next time!

November 16, 2021

Excellent service. Waiting for a part to come in and will be serviced right away. Very friendly atmosphere More

by Puppa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Furlong, Steven Alward, Mike Condon
Nov 17, 2021 -

Jack Chevrolet responded

Thank you for choosing Jack Chevrolet Cadillac for your service needs! We are grateful for your business and we hope to work with you again in the future. Have a wonderful day!

November 09, 2021

After being encouraged not to write a bad review, by the general manager Mike. I was compelled to write one. Communication internally is not the best. Put my old plates on the new car, 3 weeks later I rec More

by Mobrien616
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Gibel, Gary Pazmany
Nov 09, 2021 -

Jack Chevrolet responded

Our goal is to provide a seamless and straightforward buying experience for our guests and it certainly sounds like we let you down. I want to apologize for the confusion surrounding your license plates and understand how concerning this is. Unfortunately, out-of-state registrations occasionally can get complicated. I will certainly look into where the miscommunication could have occurred in order to prevent a situation like this from happening again in the future. In the meantime, if there is anything else I can help you with, please feel free to give me a call at your earliest convenience. Kindly, Mike Gibel - General Manager - 207-284-5986

November 09, 2021

For the last two years, I have been bringing our car to get serviced here, since we bought from here. This was until they changed my scheduled appointment without telling me. Then they quoted me one price More

by mc986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Nagorniak
Nov 10, 2021 -

Jack Chevrolet responded

I apologize for any miscommunication regarding your scheduled appointment and the price of your service. It is our goal to deliver a seamless and straightforward experience for our guests, and it is never our intention to mislead them. I would appreciate another opportunity to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please don't hesitate to give me a call. Thank you, Mike Gibel - General Manager - 207-284-5986

November 07, 2021

Repairs completed and on time with additional work requested staff professional and very courteous I would recommend to friends and family More

by Markbachelder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna, Jeremy Furlong
Nov 07, 2021 -

Jack Chevrolet responded

We are thrilled to see that our team completed your recent service appointment in a timely and professional manner, Mark. Thanks for choosing Jack Chevrolet Cadillac!

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