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Jack Chevrolet

Saco, ME

Overview
Reviews
4.8
447 Reviews
Call Dealership (207) 284-5986
View Awards

884 Portland Rd

Saco, ME

04072

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Showing 447 reviews

February 22, 2025

This dealership has inspired me to never buy a vehicle from a dealership ever again. Car max or private sale only from now on. More

by Bww1775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Pazmany, Dejan Nikolic
Report | Print
Feb 24, 2025 -

Jack Chevrolet responded

I'm sorry to hear about your experience with us. We strive for customer satisfaction and it's disappointing to know we fell short in your case. If you're open to discussing this further, please feel free to reach out so we can address any concerns you have. Thank you, Mike Gibel - General Manager - 207-284-5986

February 22, 2025

Excellent service Responsive, friendly, knowledgable and trustworthy! They always go the tra step to ensure their customers are happy. Best service department in the market! More

by Francine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Steven Alward
Report | Print
Feb 24, 2025 -

Jack Chevrolet responded

Francine, thank you for the fantastic feedback! We're delighted to hear that our Jack Chevrolet team provided such excellent service. We appreciate your support and look forward to serving you again in the future!

February 21, 2025

Great customer service every time! I highly recommend this dealership for service. Keep up the great work. More

by Kmcarpentrymaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Alward
Report | Print
Feb 24, 2025 -

Jack Chevrolet responded

Thank you for the high recommendation! We're delighted to hear that our team at Jack Chevrolet consistently provides great customer service. We look forward to serving you again in the future!

February 14, 2025

They diagnosed an issue that another garage has missed. Jack was able to fix the problem in a timely manner. Communication was great. More

by donahue8413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
Report | Print
Feb 17, 2025 -

Jack Chevrolet responded

We're delighted to hear that our team at Jack Chevrolet was able to diagnose and fix the issue promptly for you. It's great knowing communication met your expectations as well. Thank you for choosing us!

February 12, 2025

Beware of the service dept! Said it would be under warranty then charged over $160 More

by Mortycat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Gibel, Steven Alward
Report | Print
Feb 12, 2025 -

Jack Chevrolet responded

We apologize for any miscommunication regarding the warranty. We have tried to find your transaction but were unable to do so. Please reach out to me so we can discuss your experience further and try to clear up any confusion. Mike Gibel - General Manager - 207-284-5986

Feb 13, 2025 -

Mortycat responded

There is no confusion. We spoke to u and u refused to make it right despite your service person not being truthful and despite there being a witness to the conversation. Anyone who goes there should know they do not tell the truth and they do not give a crap about their customers.. We will never do business with them again

Feb 13, 2025 -

Jack Chevrolet responded

*you Hi Mortycat, We aren’t sure what you are referring to as we don’t have any customers by your name. We would be happy to discuss the situation once we know what instance you are referring to. Thank you.

February 07, 2025

Friendly staff and also concerned about their clients comfort while going the process of purchasing a new vehicle. More

by Rened2239
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Boyd
Report | Print
Feb 07, 2025 -

Jack Chevrolet responded

We're delighted to hear that our team at Jack Chevrolet made your car-buying experience comfortable and welcoming. Thank you for sharing this feedback!

February 05, 2025

One of the easiest sales purchase we have made Richard an Jim were very professional no high pressure to buy the get AAA+ for customer service More

by johnnsue67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Allie, Richard Mayerson
Report | Print
Feb 06, 2025 -

Jack Chevrolet responded

John, we're delighted to hear that Richard and Jim provided such a smooth experience at Jack Chevrolet. Thank you for recognizing their professionalism and customer service!

January 27, 2025

Great dealership great saleswoman great experience. Pleased with my experience and the service I received More

by jeffreysurran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Allie, Gary Pazmany, Kayleigh Clancy
Report | Print
Jan 28, 2025 -

Jack Chevrolet responded

Jeffrey, we're delighted to hear you had a great experience with our team at Jack Chevrolet! Thank you for the kind words and support. Enjoy your new ride!

January 16, 2025

Tylor was exceptional. He fought for us with the warranty company to get things covered. He was a true professional in every way. I look forward to working with him in the More

by Ejhenningsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Alward
Report | Print
Jan 16, 2025 -

Jack Chevrolet responded

We're delighted to hear that Tylor provided exceptional service and went above and beyond for you at Jack Chevrolet. We appreciate your feedback and look forward to assisting you again in the future!

January 16, 2025

They were very diligent in getting a hard to find part for our Chevy vehicle. More

by Kris
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Brady
Report | Print
Jan 17, 2025 -

Jack Chevrolet responded

Kris, we are grateful for your review. Thank you from all of us at Jack Chevrolet!

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