Jack Carroll's Skagit Hyundai

It was OK, but watch out for the extra charges We had our eye on a 2015 Sonata 2.0 Limited for a bit. Once we were ready to buy, I got pre-approved outside the dealership from Capital One so all I We had our eye on a 2015 Sonata 2.0 Limited for a bit. Once we were ready to buy, I got pre-approved outside the dealership from Capital One so all I had to do was pick the car I wanted. I had been in contact with the salesman since test driving one of the cars. We went in to purchase the car. The finance part was simple since I was already pre-approved. I noticed that the monthly payment quoted did not match up with the sales price and loan terms. I asked why there was such a difference and the salesman went to talk to the finance person. He said that Capital One automatically added the extended warranty onto the financing. I haven't bought a new car in ages but had never heard of that before. I contacted Capital One Auto afterwards and they claimed that they do no such thing. They blamed the dealer. They said all they do is give me X amount for a loan and it's up to me to choose the car, options, etc. I was also told I had to buy the VIN# window etching in order to get the best sales price. I had no experience with this service and I wasn't into it but was told it was required to get the sales price. I researched it a bit and it doesn't seem worth the price and most feedback on it say it's just a way to earn extra cash for the dealership. I know it's a business and all, but it kind of left me a bit bummed and I felt a bit swindled. I could be off-base and this could be an awesome service but just saying how it feels after the fact. The car had sat on the lot for 9 months or so. It was cleaned and had the gas tank filled before we left but there was a lot of dirt built up in areas like under the gas cap cover and trunk area. It could use a professional detailing or at least a more thorough cleaning. Maybe I am being too picky? The only other concern I have with the car is the loud clicking noise it makes when I start it up. The salesman said it's something with the fuel pump and will go away after 500 miles or so and needs a "break-in" period. I was reading about this issue online and most of the feedback is that it doesn't go away and will always happen on a cold-start of the car. It doesn't happen on warm-starts I noticed. I've already hit 500 miles and it's still doing it. If it's still happening at 1000 miles I will be talking to the dealership about it. Other than that, it's a really nice car with tons of features and a great bang for the buck. The car is nice and the price was really good. The dealership is nice and clean and everyone was friendly. More

Carolyn Robey's experience at Jack Carrolls Hyundai Fabulous experience! Would definitely purchase my next car from these people.Fast, friendly, courteous, helpful,honest, I felt they really worked hard Fabulous experience! Would definitely purchase my next car from these people.Fast, friendly, courteous, helpful,honest, I felt they really worked hard to meet my needs. With no pressure! More

First Time Huyndai buyer is very pleased. Very impressed with not being pushed and all questions answered. Joe and Ian were awesome. Have been a Chevy owner for 48 years and wanted a change. Very impressed with not being pushed and all questions answered. Joe and Ian were awesome. Have been a Chevy owner for 48 years and wanted a change. More

Great Deal and Great Experience I drove an hour to get to this dealer but it was worth it! Great price and great experience. I would recommend them to anyone. I drove an hour to get to this dealer but it was worth it! Great price and great experience. I would recommend them to anyone. More

Above and beyond. Excellent! The best car buying experience I've ever had. Ben O and Mike H Were very professional and are a great team that got me the perfect car. Thank you so The best car buying experience I've ever had. Ben O and Mike H Were very professional and are a great team that got me the perfect car. Thank you so much! You have another customer for life. Best experience in purchasing a vehicle. More

Great Experience Ian Burns was great and could not received a better experience THANK YOU!!!! I will recommend friends family etc.... Pricing was excellent, easy fin Ian Burns was great and could not received a better experience THANK YOU!!!! I will recommend friends family etc.... Pricing was excellent, easy financing, overall great experience!!! More

Best dealership that I have every dealt with in 50 years. I would rate Ian Burns as one of if not the most well informed and professional salesman that I have dealt with in the last 50 years. I would rate Ian Burns as one of if not the most well informed and professional salesman that I have dealt with in the last 50 years. More

Awesome I called the day ahead and asked that the dealership have everything ready and they did. Michael my salesman was wonderful and efficient. Would defini I called the day ahead and asked that the dealership have everything ready and they did. Michael my salesman was wonderful and efficient. Would definitely go back. More

Great experience! It was the easiest, fastest, friendliest, and stress-free car purchase ever! We highly recommend them! It was worth the drive as we also tried the Eve It was the easiest, fastest, friendliest, and stress-free car purchase ever! We highly recommend them! It was worth the drive as we also tried the Everett dealerships. More

Purchasing Very friendly, and low pressure. Informative about vehicle operations, very good with service department manager that had informative information on f Very friendly, and low pressure. Informative about vehicle operations, very good with service department manager that had informative information on future service and prices. Sales person and finance person president information in a clear manner. The only thing I have a problem with is the blue link not living up to what is presented for this model. I have and will recommend this dealership to all looking for a new vehicle. More