JTs Kia
Columbia, SC
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Great Service My husband and I came to the dealership just to look and upgraded to a 2015 KIA Cadenza. The car I wanted was not on the lot but when it was found, Mi My husband and I came to the dealership just to look and upgraded to a 2015 KIA Cadenza. The car I wanted was not on the lot but when it was found, Michael Cato drove it to my place of business and showed me the new features on my car. I am loving it. Loved doing business with JT's KIA TVicars More
Standard oil change and service This is second service visit for our car. Very good service, technicians very proficient and everything went well and finished in reasonable amount o This is second service visit for our car. Very good service, technicians very proficient and everything went well and finished in reasonable amount of time. More
First oil change The experience was great I didn't call ahead to make an appointment but when I got there services speedy and really nice enjoy the experience. The experience was great I didn't call ahead to make an appointment but when I got there services speedy and really nice enjoy the experience. More
Speedy resolution of issue After taking the service man on a ride he could hear the noise in the tire of the brand new Sorento I purchased. Once heard the service man removed th After taking the service man on a ride he could hear the noise in the tire of the brand new Sorento I purchased. Once heard the service man removed the 30mm weight that had been riding around in the tire from the time delivery service was speedy but should have never been necessary More
Standard oil change They were efficient and courteous when taking care of my vehicle. My car was clean and well taken care of. The technicians and staff were very helpful They were efficient and courteous when taking care of my vehicle. My car was clean and well taken care of. The technicians and staff were very helpful and knowledgeable. More
Car for my daughter Excellent salesman. No pressure. Great deal on a used vehicle and would have let us drive everything on the property if we wanted. Nick was great to w Excellent salesman. No pressure. Great deal on a used vehicle and would have let us drive everything on the property if we wanted. Nick was great to work with. More
JT Kia Great sales personnel and fast competent service department. The sales personnel worked with me to get a deal that I was comfortable with. The service Great sales personnel and fast competent service department. The sales personnel worked with me to get a deal that I was comfortable with. The service department personnel was very polite. More
Don't trust dealer promotions Started out good when we purchased a new Optima over Memorial Day. We were offered a 42 inch TV if we bought the car. After signing the paperwork we a Started out good when we purchased a new Optima over Memorial Day. We were offered a 42 inch TV if we bought the car. After signing the paperwork we asked our Salesman if they would put the TV in the car when they brought it to the front to take home (because I was a little concerned when they did not put the TV on the paperwork) but I had assumed we would get it that day. We were told we would be put on a list and they get trucks once a month with the TV's and would call us when it came. Three weeks later we never heard from them. When I called to ask about the TV I was told they had no record of us to as getting one but would look into it and call me back. They never called back. I left 4 messages for our salesman and not one call was returned. My husband finally went to the dealership because they were not returning my calls and he was told because we were given a good deal on the car we would not be getting a TV and our salesman should have never offered us one. Needless to say I am very unhappy... Not because we need a TV that probably isn't worth a whole lot in the first place, but because I feel like we were not treated fairly and not given what was promised to us when we made the deal on the car. This is certainly not "good business" and I will not recommend this dealership to anyone after this experience. My friend bought a KIA Soul a week ago and I told her to go to Galeana instead. Too bad that $400 TV lost them a $15,000 car sale. I would be cautious of any "promotions" at this dealership and get everything in writing. Very disappointed. More
Great job! JT's Kia service are always professional and efficient. A pleasant experience every time I have my car serviced .Always in and out on time. JT's Kia service are always professional and efficient. A pleasant experience every time I have my car serviced .Always in and out on time. More
Great deals, great service! The people @ Kia on Killian Rd in NE Columbia have given me nothing but the best service and advice! Expect nothing but the best here! WTG JT's Kia! The people @ Kia on Killian Rd in NE Columbia have given me nothing but the best service and advice! Expect nothing but the best here! WTG JT's Kia! More