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JTs Kia

Columbia, SC

4.4
1,179 Reviews

230 Killian Commons Pkwy

Columbia, SC

29203

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Showing 1,179 reviews

September 02, 2015

The BEST Car buying experience JT KIA is an excellent car dealership during the sell through follow-up services. A very easy experience with them. My family will continue to do bus More

by Rob99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darly
August 28, 2015

Good experience They really did a wonderful job get my issue resolved. They were really really professional and friendly. The only issue I had was the amount of time More

by Docj13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady in department
August 23, 2015

Excellent customer service and a staff that helpful and friendly. They stay true to the length of time it took to service my vehicle, I was in and out quickly. More

by Excellent customer service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Jessica
August 20, 2015

grateful I had a good experience with the purchase of my brand new 2015 vehicle but the only thing I didn't like was that it took forever for them to pickup my More

by step
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellie & Anthony morell
Aug 21, 2015 -

JTs Kia responded

Hello-- Thank you for taking the time to review us. I am glad that we were able to provide you with good customer service in purchasing your vehicle, but I do want to address the time issue with picking up your trade-in vehicle. If you would like to speak with me, I would be happy to do so. Please feel free to give me a call at any time at (803) 509-5555, and ask for Jeff Serio. Jeff Serio (General Manager)

August 18, 2015

Fast, efficient, friendly service. I was pleased that the Service Center took care of a recall on our car we didn't know about. I found the customer service people at front desk had tim More

by PJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
August 17, 2015

Find vehicle for wife Looking to trade tahoe for something smaller for her. Thanks Terrell Shaw for making it easy to chose the right vehicle for her. Satisfied customers More

by Slimeddie35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrell Shaw
August 16, 2015

Great experience! Brought my first new car from JT's the process was made simple and easy. I love my new car and the car buying experience at the dealership! More

by jrob318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JB
August 12, 2015

I will always come here first to buy a car I have been dealing with this dealership for almost 2 years, very accommodating and they care about your satisfaction. Just recently purchased another More

by Gabbijay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.J, Paul, Brian
July 30, 2015

Lackluster Sales Experience; Good Service Dept My first experience purchasing a car was at this dealership and the Sales person who handled the process was unenthusiastic, rushed and created an exp More

by NortheasternColumbian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember names of salesperson (a reflection of the how poor his service was)
Aug 11, 2015 -

JTs Kia responded

Hello-- I want to apologize for your recent experience with us. I would be happy to speak with you further on the visit you mentioned and see if there's anything we can do to make your future visits more pleasant with us. I am sorry if we did not provide our best customer service to you, and I hope to hear from you soon. Thank you, Jeff Serio (General Manager) (803) 509-5555

July 26, 2015

Love JT's Kia! We purchased our 2013 Optima EX from them and then, when they contacted us about upgrading to a 2015, they were true to their word and paid off the 20 More

by RQuackSr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Brown
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