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JTs Kia
Columbia, SC
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My experience so great Shawn is a good sale person Shawn, the sale man was good and he got me the car I wanted Shawn explain everything to me and he made the sale go easy Shawn, the sale man was good and he got me the car I wanted Shawn explain everything to me and he made the sale go easy More
New car purchase. Went to look! Left with a new Sorento, Matt Palmer very helpful getting us what we wanted(the wife), Marc Coleman did a good job with the financing. T Went to look! Left with a new Sorento, Matt Palmer very helpful getting us what we wanted(the wife), Marc Coleman did a good job with the financing. The only issue I had was with tire pressure, checked the following day 39psi in all tires door panel calls for 34psi cold, I adjusted to specs,wish they were filled with nitrogen takes care of seasonal adjustments. More
New car, no hassle I went to the dealership with questions and left with a car that suited needs I didn't yet know I had! :-) My salesman, Anthony, was attentive, caring I went to the dealership with questions and left with a car that suited needs I didn't yet know I had! :-) My salesman, Anthony, was attentive, caring and very communicative and honest with me each step of the way. He really listened to the answers I provided when he asked questions and he over-delivered, which was awesome! I bought a car from them in March 2015 and the experience was so great I came back again in Jan 2016! My finance manager was the same as last year and once again he provided me with great financial tips that would help me across the board, not JUST with paying for my car. That made me feel that he cared about my financial health, not just me making my payments on time. More
Spare key Bought this car a month ago the spare keys for some reason got switch to the other buyer and she has my spare key and never did return it to dealershi Bought this car a month ago the spare keys for some reason got switch to the other buyer and she has my spare key and never did return it to dealership so the dealership has to order my spare key. Now I had to make an appointment to program the spare key to my car and it will take 3 to 4 hours how ridiculous is that. I drove 2 times already and the dealership never set an appointment for me I had to make one for me. More
Engine blow up Frank in the service dept. is great.. Have had problems with the car we bought and he done everything he could to fix it but can only do what the warr Frank in the service dept. is great.. Have had problems with the car we bought and he done everything he could to fix it but can only do what the warranty company will let him do.. I do NOT like there warranty company!!! They try to do a quick fix and made things worse!!! More
Great Survice The service at your dealership,was fantastic. All the employees are wonderful and they took excellent care of us. They took care of us right away,for The service at your dealership,was fantastic. All the employees are wonderful and they took excellent care of us. They took care of us right away,for one recall and fixed another one we didn't know about. More
1st Service Appointment Everyone at JT'S Kia was very professional, helpful, caring, and wanted to make sure that my experience and wait time was important. The customer serv Everyone at JT'S Kia was very professional, helpful, caring, and wanted to make sure that my experience and wait time was important. The customer services I experienced were great. I would recommend anyone to JT'S KIA!!! Dannie More
Customer Service Top notch customer service! From sales to service, my experience has been outstanding. Shaun Blackmon went above and beyond! He not only walked me Top notch customer service! From sales to service, my experience has been outstanding. Shaun Blackmon went above and beyond! He not only walked me though the sales process but also took time to show me all of my vehicle's functions. To my surprise, he was also there to greet me and insure my first service appointment was professional and completed to my satisfaction! More
Bought Used Truck Great service by Michael Cato, friendly, honest and fast! No pressure at all. Walked in, looked over truck, took it for a test drive and bought it. Great service by Michael Cato, friendly, honest and fast! No pressure at all. Walked in, looked over truck, took it for a test drive and bought it. Quickest and easiest experience ever! More
AC and seat heater issue Took the KIA Sorento in to repair A/C and seat heater and as always the service I received is awesome. I have the extended warranty and there was no Took the KIA Sorento in to repair A/C and seat heater and as always the service I received is awesome. I have the extended warranty and there was no cost to me to fix the issue. The service dept. knows what CUSTOMER SERVICE is and provides it. More