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JTs Kia

Columbia, SC

4.4
1,179 Reviews

230 Killian Commons Pkwy

Columbia, SC

29203

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Showing 1,179 reviews

May 28, 2023

My experience thus far has been a positive one. I purchased my vehicle brand new from the dealership and I did not have any issues while going through the sales process. More

by jt4unc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cato
May 29, 2023 -

JTs Kia responded

Hi jt4unc, thank you for taking the time to let us know that our team is doing a great job. We work hard to give our customers a fantastic service experience and are happy to see that we are making it happen! We look forward to seeing you on your next visit.

May 25, 2023

My engine light was on and needed a 02 sensor based on $185 diagnostic read. I was told that the sensor couldn't come off without damaging the manifold catalytic convertor. Was also told it would.cost m More

by d_fost88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan. Morrison
May 26, 2023 -

JTs Kia responded

We are looking into the details of your visit and will respond shortly. Update 5/26: If you could call our location and speak with our team that would be a lot easier. We do not have a D Fost anywhere in our records. Call 803-509-5559

May 16, 2023

I didn’t have an appointment but they serviced my car timely and fixed my problem. More

by pclmaustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deauri
May 16, 2023 -

JTs Kia responded

We’re thrilled to hear that we could accommodate your needs and provide a 5-star experience for you! Your recommendation is truly meaningful to our team! Thank you for taking the time to support our business, we hope for the chance to serve you again soon!

May 15, 2023

People are nice but check your oil . Research excessive oil consumption. I don't want anyone stuck in with a 2019 sorento that only 127,000 miles that needs a new motor ($7100) their q More

by Griffinkim11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
May 16, 2023 -

JTs Kia responded

Hi Griffinkim11, thank you for bringing these concerns to our attention, we are sorry that the experience was aggravating. We are going to discuss them internally and are already working to find a solution. If you need to reach out to our team, please give us a call at (803) 220-3718

May 16, 2023 -

Griffinkim11 responded

It's sad that Kia is ignoring a problem with so many vehicles when it is a known problem. I tried the "Kia Good Will" route and was denied. So if I can help anyone else and keep them from the trouble this has caused my family I will tell everyone I see! I have been up to strangers that I see in Kias and tell them to check their oil weekly. It's just sad.

May 06, 2023

Everyone does an awesome job taking care of not only your vehicle but, you as well. They are very professional and i’m grateful that I was able to experience purchasing a brand new car and being treated as a More

by Alexandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon
May 08, 2023 -

JTs Kia responded

We are so grateful to have a wonderful customer like you, Alexandra! Thank you for this generous rating and for letting us know that our team provided you with an exceptional experience. It's always our privilege to be there for you and we look forward to being there for all of your future vehicle needs!

April 22, 2023

Friendly staff! Love the complimentary car wash and shuddle. Always keeps you informed about your car More

by Daniellejeffcoat94
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Unsure
Apr 24, 2023 -

JTs Kia responded

Hi Danielle, our team can’t thank you enough for your generous 5-star rating and comment. We are thrilled to hear that our team went above and beyond to provide you with an excellent buying experience. Thank you so much for your business and wonderful recommendation! We look forward to serving you again in the future.

April 22, 2023

I enjoy my experience with JTs Kia. Especially the complementary car wash every time I come. More

by alexisturner88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
Apr 24, 2023 -

JTs Kia responded

Hi Alexis, our team can’t thank you enough for your generous 5-star rating and comment. Thank you so much for your business and wonderful recommendation! We look forward to serving you again in the future.

April 18, 2023

The dealership was very friendly, and welcomed me in like I was family. They were very honest and understanding and didnt run my credit a million times.. no issues getting a brand new Kia ❗️ More

by mia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jacobe
Apr 19, 2023 -

JTs Kia responded

We're delighted to hear about your 5 star experience with us, Mia! Thank you so much for taking the time to let us know that we were able to go above and beyond for you. Our team will be thrilled to receive your kind recognition, and we truly appreciate your support.

April 18, 2023

JT's is the only place that I take my 2020 Kia Soul. Because they know my car and I get excellence service when I go there!!!Be careful where you take your car for service. I take my car only to JTs no More

by Barbara Ann Coley
Recommend Dealer
Yes
Employees Worked With
Johnathan/Whitney/Others
Apr 19, 2023 -

JTs Kia responded

We're so happy to hear about your 5 star experience with us, Barbara! Thank you for taking the time to let us know that we were able to give you the best service possible. Our team will be thrilled to receive your kind recognition!

April 17, 2023

My last service experience was awesome. I told the service advisor when I was coming and he had my car in and out as promised. More

by cgibson041
Recommend Dealer
Yes
Employees Worked With
Joey
Apr 18, 2023 -

JTs Kia responded

Glad we could make your trip to our Service Center an easy process, cgibson041. Thank you for leaving your review and comment and we hope to make it a 5-star visit next time! Take care and we will see you soon.

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