JTs Kia

Last experience was experience was terrible They failed to properly complete my inspection, had to come back the next day to get a battery when they said they already checked. No apologies given They failed to properly complete my inspection, had to come back the next day to get a battery when they said they already checked. No apologies given or explanation. More

Just depends Sometimes i go service is above par! Sometimes it’s not. My last oil change my tires were not rotated and i know this because i always Mark them to ma Sometimes i go service is above par! Sometimes it’s not. My last oil change my tires were not rotated and i know this because i always Mark them to make sure this step is not missed. I used the text back option they have to let my rep know and he never responded. More

Dissatisfied The service department gave me the run around from day one on a part for a 2018 Kia optima. Then when the initial work was performed they tech left s The service department gave me the run around from day one on a part for a 2018 Kia optima. Then when the initial work was performed they tech left screws on my floor and improperly reattached my dash not once but multiple times after I pointed it out to customer service rep. More

Best dealership experience in many years. Baxter was very professional throughout the entire process. It is so easy to point out things that go wrong and so with this purchase I was very pleas Baxter was very professional throughout the entire process. It is so easy to point out things that go wrong and so with this purchase I was very pleased with the attention and care given by JTs KIA’s staff. Highly recommend before you go any where else.👍 More

Undecided Not sure how to feel when my calls and messages are not returned and my vehicle is no better than when I took it there. Not sure how to feel when my calls and messages are not returned and my vehicle is no better than when I took it there. More

Simply amazing They made me feel comfortable and valued. Everyone was so nice and courteous, and worked hard to get me what I wanted. I will definitely tell my famil They made me feel comfortable and valued. Everyone was so nice and courteous, and worked hard to get me what I wanted. I will definitely tell my family and friends!!! More

Service experience was very good very professional staff Service was conducted on time staff was very professional, the service tech kept me posted on what was going on seating area was clean great Service was conducted on time staff was very professional, the service tech kept me posted on what was going on seating area was clean great More

Multi-Point Inspection(No Charge) I was very pleased, at the Service given, the Young man that assisted me was very pleasant and explained the Services clearly and the amount of time i I was very pleased, at the Service given, the Young man that assisted me was very pleasant and explained the Services clearly and the amount of time it would probably take to complete the Service. More

Highly pleased! Highly recommended, very pleased. Valerie was extremely helpful, kind, and professional. Very pleased with our purchase and the friendliness of staf Highly recommended, very pleased. Valerie was extremely helpful, kind, and professional. Very pleased with our purchase and the friendliness of staff. We will send our friends More

Best service ever! So easy. Robert was awesome. He listened and came through. Bought 2 cars that day. He didnt try to show us vehicles we didn't want, he was honest abou So easy. Robert was awesome. He listened and came through. Bought 2 cars that day. He didnt try to show us vehicles we didn't want, he was honest about the price and vehicles. If we had a question he answered it truthfully. We have recommended the dealership and robert to whomever we talk to about our new cars. No pressure, no surprizes. More